Exterior

Reviews of La Quinta Inn & Suites by Wyndham Richmond-Sugarland

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 411 out of 724 reviews" "
Rating 8 - Good. 156 out of 724 reviews" "
Rating 6 - Okay. 55 out of 724 reviews" "
Rating 4 - Poor. 42 out of 724 reviews" "
Rating 2 - Terrible. 60 out of 724 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient for our trip to Corpus. Price better than we could find any closer to Houston with a 4 star review. Will probably stay there again.
Stayed 1 night in Apr 2024
Response from Kim Patel on Apr 24, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,

6/10 Okay

Kayla

Traveled with family
Rooms were nice. Breakfast buffet was really nice. Only downside was the cleaning lady came at 8am to freshen room up and we were still getting ready for the day and planned to leave at 10am. Felt they would come back after we left to freshen room up but never came back so came back to a dirty unclean room. Had to go get more towels at front desk for next day. Didnt like that.
Stayed 2 nights in Apr 2024
Response from Kim Patel on Apr 18, 2024
Thank you for sharing your feedback regarding your recent stay at Thank you for sharing your feedback regarding your recent stay at [Hotel Name]. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We take guest feedback seriously, as it allows us to identify areas for improvement and ensure a better experience for future guests. We regret that we did not meet your expectations, and we are committed to addressing the issues you have raised.Please rest assured that we will investigate your concerns thoroughly and take appropriate measures to rectify any shortcomings. Your feedback serves as a valuable opportunity for us to learn and grow.We would appreciate the chance to discuss your experience further. If you are open to it, we would welcome the opportunity to speak with you personally to gather additional details and address your concerns directly. Please feel free to reach out to us at [contact information].Once again, we sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We take guest feedback seriously, as it allows us to identify areas for improvement and ensure a better experience for future guests. We regret that we did not meet your expectations, and we are committed to addressing the issues you have raised.Please rest assured that we will investigate your concerns thoroughly and take appropriate measures to rectify any shortcomings. Your feedback serves as a valuable opportunity for us to learn and grow.Once again, we sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.

10/10 Excellent

Aisha

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean area and well maintained. Pool temperature nice, gym clean. Room very comfortable and clean. Staffing was pleasant.
Stayed 3 nights in Apr 2024
Response from Kim Patel on Apr 8, 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from Kim Patel on Apr 8, 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim Patel on Mar 25, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was friendly and helpful. Enjoyed breakfast every morning.
Stayed 3 nights in Mar 2024
Response from Kim Patel on Mar 23, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.

2/10 Terrible

Jennifer

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rude staff. Bar not staffed kinky black hair all over shower and soap bottles. No breakfast as stated. Horribly run down
Stayed 1 night in Feb 2024
Response from Kim Patel on Mar 21, 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future

10/10 Excellent

Kameswarrao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to stay for a wedding. Just fine hotel.
Stayed 3 nights in Mar 2024
Response from Kim Patel on Mar 18, 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

8/10 Good

Nazim

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Although the hotel was comfortable the carpet in the room could have done with a good clean. The facilities were good and the staff were excellent. Unfortunately, an error was made when the payment for my stay was taken initially and despite querying it several times I was told the amount taken was correct. The correct charge was taken after I checked out and arrived home. Overall a good experience but make sure you hire car as there is no public transport and the Ubers can work out to be expensive.
Stayed 13 nights in Feb 2024
Response from Kim Patel on Mar 17, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim Patel on Mar 14, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best Regards,

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim Patel on Mar 4, 2024
Thank you for choosing to stay with us at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We're thrilled to have you as our guest and want to make your stay exceptional. If there's anything you need or any special requests, please don't hesitate to let us know. We're here to ensure your happiness and satisfaction. Enjoy your stay!

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 2 nights in Feb 2024
Response from Kim Patel on Mar 3, 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-SugarlandIt's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

6/10 Okay

susanne

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I have always liked la Quinta, they are reasonable and allow pets. The staff were friendly. However at this location the breakfast and coffe were terrible. The coffee looked and smelled old and the taste…ugh. Please either clean the container, teach the staff or consider a new brand. If you are committed to serving breakfast please serve something edible!
Stayed 4 nights in Feb 2024
Response from Kim Patel on Feb 26, 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.We truly value your patronage and hope that you will allow us the opportunity to make it right.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 Excellent

Maria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised. The room was nice and spacious. Area not too busy yet had plenty of shopping places to get anything needed.
Stayed 1 night in Feb 2024
Response from Kim Patel on Feb 25, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a safe, convenient area. Reasonably priced. Property is clean and well kept. Decent breakfast offering. Requested a new room due to noisy neighbors and was accomomated with no hassles. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Kim Patel on Feb 25, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

Miyorka

Stayed 2 nights in Feb 2024
Response from Kim Patel on Mar 21, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 Excellent

vinodini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Feb 2024
Response from Kim Patel on Feb 21, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kim Patel on Feb 25, 2024
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
It was all over good but I didn’t like their breakfast
Stayed 1 night in Feb 2024
Response from Kim Patel on Feb 18, 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful staff, rude management. Very dirty. Don’t stay here because I want to see.
Stayed 3 nights in Feb 2024
Response from Kim Patel on Feb 11, 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim Patel on Feb 14, 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!Best regards,

2/10 Terrible

Freddie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee's are rude. The breakfast is nasty. And the pool is not heated. It was freezing.
Stayed 2 nights in Feb 2024
Response from Kim Patel on Feb 6, 2024
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.

10/10 Excellent

Nichelle, Rosenberg

Liked: Cleanliness, amenities, property conditions & facilities
A nice tucked away hotel , located off of 59 SW Freeway. Easy to get your commute on either 59 north or south. Very clean and accommodating.
Stayed 1 night in Feb 2024
Response from Kim Patel on Feb 4, 2024
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They over booked the hotel and left us with nowhere to stay.
Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 30, 2024
We sincerely apologize for any dissatisfaction you experienced during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Your feedback is crucial to us, and we genuinely regret that we did not meet your expectations.We take your concerns seriously and want to assure you that we are investigating the issues you raised. Our goal is to provide exceptional service and a comfortable environment for all our guests, and we are committed to addressing the areas where we fell short.We understand the importance of your satisfaction, and we want to assure you that we are taking immediate steps to address the issues you've highlighted. We value your patronage and sincerely hope to have the chance to regain your trust in the future.Thank you for bringing these matters to our attention, and we appreciate your understanding.Best regards,

10/10 Excellent

Adilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 30, 2024
Thank you so much for taking the time to leave us this incredible review! We are absolutely thrilled to hear that your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland exceeded your expectations.It's our pleasure to know that you enjoyed our services and amenities. Your positive feedback is truly energizing for our entire team, and we are honored to have contributed to making your experience memorable.We genuinely appreciate your kind words and the trust you've placed in us. We look forward to welcoming you back for another exceptional stay. If there's anything specific you loved or any way we can further enhance your next visit, please let us know.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your outstanding experience with us!Best regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Staff was very friendly. The room could have been cleaner but the free breakfast and indoor pool was excellent
Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 22, 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 17, 2024
Thank you so much for your awesome review! We're absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words energize our team, and it's incredibly rewarding to know that we were able to meet and exceed your expectations. Creating memorable experiences for our guests is what we strive for, and we're overjoyed that we achieved that with you.If there's anything specific that made your stay exceptional or any way we can make your future visits even more awesome, please feel free to let us know. We're here to ensure every stay with us is as fantastic as possible.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We can't wait to welcome you back for another awesome experience!Best regards,

10/10 Excellent

Laura, Mason

Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 17, 2024
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to [Hotel Name].Best regards,

8/10 Good

Nadine

Business traveler
Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Kim Patel on Jan 11, 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Pick
Excellent stay, wonderful location, and excellent customer service and accommodations.
Stayed 2 nights in Jan 2024
Response from Kim Patel on Jan 11, 2024
Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you.If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Once again, thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your happiness with us!Best regards,

6/10 Okay

Leonard S

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
The front desk attendant was not that kind! The sheets and the mattress was my concern if it was clean or not
Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 11, 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Best regards,

10/10 Excellent

Reina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to hospital
excellent location just a few miles from Memorial Hospital, lots of shopping and eating facilities near by. the hotel was spacious and clean love it
Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 11, 2024
Thank you for sharing your outstanding review of your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We are absolutely thrilled to receive such a glowing and positive feedback.It brings us immense joy to know that you had a truly exceptional experience during your time with us. Our team works diligently to provide the highest level of service and create memorable moments for our guests, and your feedback serves as a testament to their dedication.We are delighted that we were able to exceed your expectations and make your stay with us a memorable one. Your kind words are truly appreciated, and we will certainly pass on your compliments to our entire team. They will be delighted to know that their efforts made such a positive impact on your stay.We would be honored to welcome you back in the future and provide you with another unforgettable experience. Should you need any assistance or have any special requests, please do not hesitate to reach out to us. We are here to ensure that your future stays with us are just as exceptional as this one.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for your remarkable review. We greatly value your support and look forward to serving you again soon.Best regards,

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kim Patel on Jan 11, 2024
We are delighted to receive your positive feedback about your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Thank you so much for taking the time to share your experience with us.Your kind words and appreciation mean a lot to our entire team. We strive to provide exceptional service and a comfortable stay for all our guests, and it's wonderful to know that we succeeded in meeting your expectations.We look forward to welcoming you back in the future and providing you with another exceptional stay. Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for your kind words.Best regards,

8/10 Good

Gabriela

Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 11, 2024
Thank you so much for your positive feedback and kind words! We're thrilled to hear that you had a great stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Your satisfaction is our top priority, and we're glad that we could provide you with a wonderful experience.We hope to welcome you back soon for another memorable stay. Thank you once again for choosing us!Best regards,

10/10 Excellent

norma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 9, 2024
Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your review! We are delighted to hear that you enjoyed your stay with us.Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you.If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings.We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!Best regards,

10/10 Excellent

Laura, TAHLEQUAH

Stayed 1 night in Jan 2024
Response from Kim Patel on Jan 9, 2024
Thank you so much for taking the time to leave us this incredible review! We are absolutely thrilled to hear that your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland exceeded your expectations.It's our pleasure to know that you enjoyed our services and amenities. Your positive feedback is truly energizing for our entire team, and we are honored to have contributed to making your experience memorable.We genuinely appreciate your kind words and the trust you've placed in us. We look forward to welcoming you back for another exceptional stay. If there's anything specific you loved or any way we can further enhance your next visit, please let us know.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your outstanding experience with us!Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Kim Patel on Jan 9, 2024
Thank you for sharing your outstanding review of your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We are absolutely thrilled to receive such a glowing and positive feedback.It brings us immense joy to know that you had a truly exceptional experience during your time with us. Our team works diligently to provide the highest level of service and create memorable moments for our guests, and your feedback serves as a testament to their dedication.We are delighted that we were able to exceed your expectations and make your stay with us a memorable one. Your kind words are truly appreciated, and we will certainly pass on your compliments to our entire team. They will be delighted to know that their efforts made such a positive impact on your stay.We would be honored to welcome you back in the future and provide you with another unforgettable experience. Should you need any assistance or have any special requests, please do not hesitate to reach out to us. We are here to ensure that your future stays with us are just as exceptional as this one.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for your remarkable review. We greatly value your support and look forward to serving you again soon.Best regards,

10/10 Excellent

Krystle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly staff. Clean rooms. Pet friendly. Close to the freeway. Saw a Rug Doctor and liked that they had it for the pet friendly rooms. Huge walk in showers. Nice bedding. Comfortable lounger couch with a pull out bed. And great price! Only downside was the indoor pool is not heated and there isn’t a hot tub. Otherwise this place would be perfect!
Stayed 2 nights in Dec 2023
Response from Kim Patel on Jan 7, 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 Excellent

stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kim Patel on Jan 7, 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 Excellent

Lucean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place, the staff, and the location.
Stayed 1 night in Dec 2023
Response from Kim Patel on Jan 7, 2024
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 Excellent

fawaz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property. Very good location.
Stayed 3 nights in Dec 2023
Response from Kim Patel on Jan 2, 2024
Dear Fawaz,Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you.If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Once again, thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your happiness with us!Best regards,

10/10 Excellent

Joihn Barbe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous staff, pleasant atmos.ohere
Stayed 4 nights in Dec 2023
Response from Kim Patel on Dec 28, 2023
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

8/10 Good

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bed
Stayed 3 nights in Dec 2023
Response from KIM PATEL on Dec 26, 2023
Thank you for choosing to stay with us at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We're thrilled to have you as our guest and want to make your stay exceptional. If there's anything you need or any special requests, please don't hesitate to let us know. We're here to ensure your happiness and satisfaction. Enjoy your stay!

2/10 Terrible

Greg

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Furniture had pills on them. AC smelled like mildew. Sink has black. Mildew all under mounting edffe
Stayed 3 nights in Dec 2023
Response from KIM PATEL on Dec 26, 2023
We sincerely apologize for any dissatisfaction you experienced during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Your feedback is crucial to us, and we genuinely regret that we did not meet your expectations.We take your concerns seriously and want to assure you that we are investigating the issues you raised. Our goal is to provide exceptional service and a comfortable environment for all our guests, and we are committed to addressing the areas where we fell short.we understand the importance of your satisfaction, and we want to assure you that we are taking immediate steps to address the issues you've highlighted. We value your patronage and sincerely hope to have the chance to regain your trust in the future.Thank you for bringing these matters to our attention, and we appreciate your understanding.Best regards,

6/10 Okay

tare

Stayed 2 nights in Nov 2023
Response from Kim Patel on Jan 17, 2024
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Best regards,

10/10 Excellent

EVELYN

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Kim Patel on Dec 24, 2023
Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you.If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Once again, thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your happiness with us!

10/10 Excellent

Lupe

Stayed 1 night in Dec 2023
Response from Kim Patel on Dec 23, 2023
Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you.If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Once again, thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your happiness with us!

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location we were very pleased and we will stay there again.
Stayed 4 nights in Dec 2023
Response from Kim Patel on Dec 23, 2023
Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you.If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Once again, thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your happiness with us!

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2023
Response from Kim Patel on Dec 23, 2023
Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you.If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Once again, thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your happiness with us!