Richmond-upon-Thames Vacations & Trips from $1,016

Great location, clean and warm room and a very comfy bed. Exactly what I needed, would stay again.

Lovely apartment, only downfalls was the floor was dirty and hadn’t been cleaned, one of the beds sheets had staines of some sort. Beds were uncomfortable and the parking opposite only allows you to book until 12 midnight, you then have to wake up at 6am to pay again as there’s no option to pay for 24hrs obviously this has nothing to do with the owners but something to be aware when booking.

The property was average. However, the communication with the hotel staff was not so great. I had a few issues accessing the building when I first got there. When I called for help, it was only through email.

I recently stayed at Hotel Riu Plaza London Victoria for a birthday trip and unfortunately had a mixed experience. On the positive side, the location is excellent. It’s in a very convenient area with easy access to transport, restaurants, and major attractions, which made exploring London simple and enjoyable. However, the service and room experience were disappointing. At check-in, the staff member did not go over any key information such as breakfast times, check-out procedures, or hotel amenities. We were left to figure everything out ourselves, which didn’t feel very welcoming — especially given that this stay was noted as a birthday trip when I made the booking. Our room was located in the basement, which raised a few concerns. Guests staying on upper floors had to scan their keycard in the lift to access their level, providing an added sense of security. However, because we were in the basement, there was no restricted access required, meaning anyone could potentially come and go freely in that area. This did not feel particularly secure. Additionally, the room had no windows at all. Personally, I found this concerning from a safety standpoint in the event of a fire or emergency. The lack of natural light and proper ventilation also made the room feel quite enclosed.