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Reviews of Hotel el Faro

2.5 out of 5
Hotel el Faro
Calle 9 S/N, Río Lagartos, YUC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 1 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and knowledgeable about the tours and area overall. Made a request and they were eager to help. Would definitely recommend. Great place to stay.
Stayed 1 night in Apr 2024
Response from Hotel El Faro on Apr 25, 2024
Muchas gracias por elegir Hotel El Faro para pasar su estancia en Río Lagartos. Apreciamos mucho que les haya gustado el Hotel y sus buenas recomendaciones.

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel to be right in the center of activity in Rio Lagartos. Our top story room had a full 180° view of the waterways used by the fishermen and guides of the area. The old downtown area is close by and walkable. The staff was fantastic!
Stayed 3 nights in Mar 2024
Response from Hotel El Faro on Apr 2, 2024
Gracias por elegir Hotel El Faro para pasar su estancia. Nos agrada mucho que les haya encantado ‘cielito lindo’ y que su experiencia en Río Lagartos haya sido lo que esperaban. Deseamos, con gusto, verlos de nuevo.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Views
We booked the panoramic cabana. The room was very nice and the view breathtaking. We were able to watch flamingo's, crocodiles (yes one swam right in front of our room) and sunsets off the balcony. The staff was very friendly and helpful. They helped us book a flamingo tour which I would highly recommend. There weren't as many flamingos here as in Celestun, but there were a lot of other birds and an abundance of crocodiles. The only caution I would give to anyone booking the panoramic cabana is that there are steep steps getting to he room. I would highly recommend Hotel el Faro.
Stayed 3 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute room / Friendly front staff
The hotel is just in front of the port which we liked. The room is small and basic, but it was totally fine and since our room was on the top floor(3rd), we had like a straw roof which was cute. The only downside is that you hear noise since early morning as it's facing to the port, so you might struggle if you are sensitive to noise.
Stayed 1 night in Jan 2022

10/10 Excellent

Marci

Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention we received was amazing. The personnel is very caring and beyond helpful. We loved our stay here. Great value hotel
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean, AC worked well, beds were comfortable, receptionist was very nice and friendly. It’s a very basic hotel, nothing fancy but it was ok to spend the night. From the downsides - it doesn’t have parking and there can be noise in the evening or morning because there are a lot of local houses surrounding the building.
Stayed 1 night in Jul 2021

4/10 Poor

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
bar muy ruidoso al lado y fiesta en la calle hasta que salió el sol. Salí un día antes, sin tefund
Stayed 2 nights in May 2021

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felipe Flamingo
Little gem on the coast. Quick walk to any seafood. Flamingo tours right out your front door.
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the location they told me that they Do not have electricity and I had to go look around for another location. I did not stay at the hotel, and I can Not give feedback on the services.
Stayed 2 nights in May 2021

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem. We had the top floor panaramic view, king bed, balcony overlooking the bioreserve. Incredible. Sweet staff let us use their coffee machine every morning (early), my boyfriend needed to work a bit in his lobby office, best internet. Walking distance to everything, good place to eat right next door, open all meals.
Stayed 3 nights in Feb 2021

10/10 Excellent

HIL, NoG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, good service, clean room, excellent personnel ,very safe, etc
Stayed 1 night in Mar 2020

10/10 Excellent

manuel, merida, yucatan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a pleasant surprise! well located, over the malecon, whit a nice restaurant at each side. I know what a five star hotel is! But here you get wath yo call a nice location. and center of action for exploring the surroundings. A trip to the pink waters. to see the flamingos. the ibis, egrets , herons, alligator, pelicans. I strongly recommend this nice hotel!
Stayed 1 night in Feb 2020

10/10 Excellent

Julien

Stayed 1 night in Feb 2022

6/10 Okay

Alicia

Traveled with partner
Liked: Cleanliness, staff & service
La tensión fue muy buena. Los servicios no, el servicio de wifi era muy malo y políticas del hotel algo incoherente
Stayed 1 night in Jan 2022

10/10 Excellent

Norma B_

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto que nos dieron tiene una vista hermosa!! Limpio y acogedor, personal amable y atento.. Lo único que agregaría es una cafetera..El precio un poco elevado pero la tranquilidad lo compensa!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Super clean, stylish, and comfy rooms with hot water. Two steps from the port and meeting points for the boat excursions. One of the best seafood restaurants next door. I can fully recommend!
Stayed 1 night in Jan 2022

10/10 Excellent

Adrianna Ruíz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Genial!!!!
Stayed 1 night in Jan 2022

2/10 Terrible

Felix

Stayed 1 night in Jan 2022

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y buen servicio
Todo muy bien con el hotel. Tiene una excelente ubicación, el personal es muy atento y las habitaciones son cómodas. El pueblo es pequeño y se puede caminar todo el tiempo. Muchas actividades para realizar en los alrededores. Muy recomendable llevar suficiente efectivo ya que los cobros con tarjeta fallan mucho.
Stayed 2 nights in Dec 2021

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Très bon séjour, emplacement idéal vue sur le port . Personnel adorable .MERCI
Stayed 1 night in Dec 2021

8/10 Good

Erika Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La terraza y la vista son muy lindas
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion
Muy buen hotel, pequeno pero limpio y excelente vista a la naturaleza, ubicado en el Malecon. excelente atencion por parte de la Administradora de nombre Salmi. la proxima vez regresare con gusto.
Stayed 2 nights in Nov 2021

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante bien
El internet no llega a la habitacion,de hai en enfuera todo bien
Stayed 1 night in Jul 2021

8/10 Good

Carlos Eduardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y limpio
Hotel cómodo y limpio
Stayed 1 night in Jul 2021

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación en la costera de Río Lagartos
Excelente atención del personal a cargo del lugar. Quedamos muy satisfechos con la noche que pasamos en El Faro.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta estacionamiento
Stayed 1 night in May 2021

10/10 Excellent

Alfredo, Montréal, Québec

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel situé devant le fleuve, vue magnifique, personnel très aimable et serviable.
Stayed 1 night in Jan 2021