Search and Rent River Road Condos

"It was dirty and had bugs and the floor was peeling up under our feet. We didn't last 15 mins in there before we ran out and got a refund"

"I am writing to formally report a serious issue during my recent stay at the Best Western in Greenville, NC. On the morning of checkout, my partner and I discovered BED BUGS crawling on us in the bed, creating an immediate health and safety concern. We reported this to the front desk and had to request a room change ourselves, as no apology or proactive resolution was offered. Due to the risk of bringing bed bugs into our vehicle or home, we needed extra time to thoroughly inspect our belongings. Despite explaining this, staff repeatedly rushed us out. Around 11:40 AM, a housekeeping employee was rude, dismissive, and threatened additional charges. Shortly after, a front desk employee, Melissa, accused us of smoking without basis and demanded we leave immediately in an unprofessional manner. Most staff showed no urgency or empathy, and some appeared to take the situation lightly. Only Helda, the housekeeping manager, was understanding. This stay was not usable due to unsafe and unsanitary conditions. I am requesting a full refund due to bed bug exposure, unprofessional staff behavior, and failure to resolve the issue appropriately. I expect a prompt resolution."

"We had the most relaxing time here. The weather was gorgeous and we even saw the pink moon over the water. It was so peaceful. Waking up to the view was amazing. The hosts were so nice. It was clean, cozy and comfy. Great coffee and tea bar with tons of options! There are restaurants close by and it's an easy drive into Washington. Our dog loved it here. We'll be back any time we're back in town. "

"Clean rooms pet friendly and relaxing dining areas around this place "

"Yes"

"Lovely property. Great location. Only two blocks from Main Street restaurants, attractions and the beautiful pier!"

"Very Good"

"Didn't feel very clean. Window shade wouldn't come down and bright light shining straight in. Had 1 total towel in the room. "

"Better than expected. Room had refrigerator and microwave not listed in amenities. There was also a breakfast nice Continental provided. Staff was friendly and helpful."