I would never tell anyone not to stay here because of my horrible experience. My encounter may not happen to the next person. I wish I could send photos on this review to show you how dirty my room was when I first arrived. I requested the 4th floor and extra set of towels. The young Hispanic lady at the front said, at this present time we don’t have anything available. I told her, I can wait. I’m going to get something to eat, I’ll be back. I came back around five, which is their after hours. I knew that, so I didn’t mind. What pissed me off is I had to call the 500 number a few times. No response, I called the reservation line from phone for help. There was a resident/customer in the lobby. He stated the gentleman stepped out. Now I have an attitude and everything just went down hill from there. The tall light skin young black man head and attitude with a smart mouth, they gave me a dirty room (room 409), went down stairs and he rectify the issue. I stayed in room 206. Unfortunately, whoever cleaned that room swept the trash all in one corner and left it. Checking out, I came across Tiffany (mgr). I explained her my issue. She was as sweet a pudding pie, she tried to offer different solutions, but I declined. I will never stay at this property again. I’ve stayed their previously, I never had an issue with checking in, customer service, and etc. the only issue I had including other hotel stays is hair on sheets and towels. I understand some things the nake eye may miss.