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Rating 10 - Excellent. 453 out of 767 reviews" "
10 - Excellent
453
Rating 8 - Good. 182 out of 767 reviews" "
8 - Good
182
Rating 6 - Okay. 68 out of 767 reviews" "
6 - Okay
68
Rating 4 - Poor. 34 out of 767 reviews" "
4 - Poor
34
Rating 2 - Terrible. 30 out of 767 reviews" "
2 - Terrible
30
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Darleene
Apr 19, 2024
Liked: Amenities
The pool Was really nice the was ok but would have been better if it was a little hotter
Darleene
Stayed 2 nights in Apr 2024
4/10 Poor
Jeff
Apr 13, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
Clean and comfortable. Multiple maintenance problems in the rooms bathroom including a leaky P Trap that was so bad that puddles formed on the bathroom floor when the sink was used. This was repaired as was the stopped up bathroom sink. Be careful when showering as either the single control lever or the water temperature mixing valve need to be replaced. A temperature adjustment that taps a little too far in the wrong direction gets you a blast of either boiling hot or freezing cold water. Otherwise the temperature is just tolerable. Clearly the shower gel is the most frequently used of the three soap containers in the shower as the bolt securing the gel container to wall is coming loose and the threads are showing. Topping it off on the morning of departure was the check out clerk with the tattoos on her hand and neck that could not be troubled to look away from her phones text messages while saying to a departing guest "have a good one."
Great hotel - quiet area - fantastic outdoor fire ring - great spot for evening chats with your fellow travellers. Breakfast bufet is decent but doesn’t seem to attract many customers so cook to order options were definitely fresher. Great spot overall.
Internet went down for an upgrade and no one notified us. The pool and jacuzzi were really dirty. No signs or warnings. My shower was broken. Shower curtain was torn. Light was burned out in the bathroom. The water was either freezing cold or so hot it burned. The food was not great. It was a terrible experience. It’s what I would have expected for half the price.
The hotel is beautiful and has a lot of great amenities right at the hotel. Mini golf, cornhole, fire pit, etc. My only complaint was the pillows. Unfortunately, they were very flat with not much support and definitely needed to be upgraded.
Bad bad bad property !! Carpet stinks, shower tub floods, no customers service. Call for room service no one answers. The property don’t deserve to be a HILTON STANDARD !!
The hotel was nice. I was a bit surprised it was only a continental breakfast at such a fine establishment. The bathroom didn’t have a fan so it got unbearably hot when trying to get ready in there after a shower. Other than that the stay has been pretty nice. Just used it for sleeping and showering.
Enjoyed the fire pit and the kids enjoyed the outdoor games. Great value for the amenities this cute hotel has to offer. The front desk associate was friendly and courteous.
Danielle
Stayed 1 night in Jul 2023
6/10 Okay
Steven
Traveled with group
Jul 29, 2023
Liked: Cleanliness, staff & service, room comfort
Steven
Stayed 1 night in Jul 2023
6/10 Okay
Steven
Traveled with group
Jul 29, 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Underwhelmed
This was my first experience at a Hilton Garden Inn. I thought it would be a luxurious place.This was far from the truth. The rooms looked like they had not been renovated since 1995 or so. The elevator lobbys had these strange sculptures in dishes in them. The room had stains on some items. The beds were comfortable though. I just expected more for the price. Don’t think I would stay there again.