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Reviews of Principe Marmolada

3 out of 5
Principe Marmolada
Malga Ciapela 18, Rocca Pietore, BL

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 29 reviews" "
Rating 8 - Good. 12 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Roman

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hello . Very old hotel, must renovate. Room not clean. Every day is a same food
Stayed 7 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were engaging and cheerful. They were pleased to have guests from usa. Family oriented resort. Very simple accommodation. Very good food with choices that were adequate for my vegetarian diet. Coffee in dining room not so good. Only buffet service.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great potential; fantastic dinner!
Excellent food at dinner - so good we almost stayed one more night. Great staff. The place is a little dated and it appears the corporate owners are minimizing their investment. Pool and hot tubs are always crowded, so the 27 euro for the spa (sauna/steam room/aromatic shower/ice) kept it from being crowded. That said, it should be mentioned in the hotels.com fine print or description of the property (we were forewarned by other reviews). Wi-fi didn't work (even in the lobby) and it seemed like the staff was well rehearsed at weak excuses about what was probably another cost cutting measure. Skiing at Marmolada is marginal - windy and in the shade - good for on-piste skiers, but the wind destroys the lift-accessible off-piste pretty quickly and it hadn't snowed for a few days when we were there. Checked the block - probably wouldn't make another trip just for Marmolada - but great views from the highest point in the Dolomites.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Food!
not good
Response from Valtur customer service on Feb 2, 2018
Dear Guest, we are very surprised by your review and we regret that your stay with us was not satisfactory. Our restaurant offers typical local and Italian cuisine for lunch and dinner; with a different menu every day in a weekly rotation. The buffets are manned by our Chef, to constantly guarantee the replacement and quality, we are sorry to not have satisfied your expectation. We hope that you could give us an opportunity in the future to demonstrate you our professionality and carefulness of services. Best regards

8/10 Good

Christian

Traveled with family and small children
Liked: Staff & service
Stanze un po troppo piccole,ma prezzo super
Stayed 3 nights in Aug 2023

4/10 Poor

Marco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

CIRINO

Stayed 1 night in Jul 2023

6/10 Okay

sarah

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
staff gentile, camera carina e pulita, colazione e cena a buffet di bassa qualita', spa e relax room chiuso
Stayed 2 nights in Mar 2023

8/10 Good

Elisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Tutto più o meno okay, a parte che al mattino già alle 7:30 le signore delle pulizie disturbavano parlando ad alta voce
Stayed 1 night in Jul 2022

6/10 Okay

Kraus

Liked: Cleanliness, room comfort
Freundliches, aber ziemlich überfordertes Personal
Preis-Leistung war ok, aber das Personal war ziemlich überfordert. Sie wirkten nicht sehr kompedent, eher ungeschult. Haus ist etwas in die Jahre gekommen und solte dringend renoviert werden.
Stayed 2 nights in Sep 2021

8/10 Good

expedia

Liked: Staff & service, room comfort
Marmolada Regina delle Dolomiti
La struttura avrebbe bisogno di qualche lavoretto,personale gentile e premuroso con tanta buona volontà.
Stayed 14 nights in Jul 2021

10/10 Excellent

Expedia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

10/10 Excellent

Expedia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Soggiorno splendido... Personale simpatico e competente ..si mangia benissimo e tanto!... Pulito ordinato e comodo..un soggiorno che consiglio vivamente
Stayed 14 nights in Jul 2021

8/10 Good

Expedia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location meravigliosa ai piedi della Marmolada
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2021

8/10 Good

Francesco, Milano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione vicino agli impianti Marmolada. Colazione e cena abbondanti di qualità buona Buon rapporto qualità prezzo
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Tutto nella normalità, locale da sistemare e personale accogliente
Stayed 2 nights in Jan 2019

2/10 Terrible

Michela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza negativa
Passi la struttura fatiscente che sa di decadenza,ma la mancanza di pulizia sia nei luoghi comuni come l ascensore che in camera e bagno non possono che farmi esprimere giusizio negativo.
Stayed 3 nights in Jan 2019

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2018

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Consiglio vivamente!!
Stayed 3 nights in Dec 2017

2/10 Terrible

Lorenzo

Liked: Room comfort
Mai più ci torneremo !!!
Abbiamo prenotato per 5 , famiglia numerosa ,per le festività natalizie , sottolineando al momento della prenotazione che un membro della famiglia era vegano . Loro rassicurandoci hanno detto che non c’era nessun problema....Arrivati al24 pomeriggio la stanza grandissima è molto accogliente molto caldo e bellissimo ambiente poi però arriviamo alla cena ....buffet ricco i piatti serviti non male peccato che per i vegani niente abbiamo chiesto alle cameriere che sono andate dal cuoco e al loro ritorno ci sentiamo chiedere se avessimo un’idea da dare per preparare!!!!!!!!!E tu mi chiedi durante la cena cosa puoi preparare ???????? Alla fine riso bianco scondito verdure bollite buttate a casaccio sul piatto BELLA CENA DI NATALE e ho pagato come gli altri e così tutto il soggiorno a colazione nemmeno una bevanda vegetale .......In più al mattino abbiamo scoperto che le piste per principianti vicino all’albergo erano state chiuse senza che la valtur ci avesse avvertito abbiamo dovuto prendere l’autobus per andare sulle piste ,a nostre spese, a 10km da noi sicuramente l’avessimo saputo non avremmo prenotato li ,quindi penso non ci torneremo e tanto meno lo consiglieremo a qualcuno !!!!!
Stayed 2 nights in Dec 2017

10/10 Excellent

GIORGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Ronald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Preis und Leistung passen
Das Hotel ist schon etwas in die Jahre gekommen, trotzdem merkt man dass rundum immer wieder saniert und verschöndert worden ist, Zimmer waren ganz ok , Personal sehr nett, der angebotene Fitnessbereich war nicht vorhanden.
Response from Valtur customer service on Feb 2, 2018
Sehr geehrter Kunde, Vielen Dank für Ihre Bewertung, die es uns ermöglicht, die Qualität der Dienstleistungen zu überwachen und die Erwartungen unserer Gäste zu erfüllen. Gästezufriedenheit ist eine Priorität von Valtur. Wir hoffen, Sie wieder in der Valtur Marmolada begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 Good

michele

Liked: Cleanliness, staff & service, room comfort
Ottima posizione
Struttura confortevole e comoda per la posizione davanti agli impianti di risalita! Ottimo e abbondante il cibo,pulizia impeccabile buoni i servizi...unica pecca la wifi che prende (poco)solo nel hall!
Response from Valtur customer service on Feb 4, 2018
Gentile Michele, la ringraziamo per le belle parole e siamo contenti di apprendere che abbia apprezzato la struttura, la cucina e la pulizia delle camere. La rete wifi è per ora disponibile solo nelle zone comuni. Ci auguriamo di ospitarla nuovamente in uno dei Resort Valtur. Cordiali saluti.

6/10 Okay

Alon, תל אביב

Liked: Cleanliness, staff & service, room comfort
מלון בינוני ומיושן
חשוב לציין שזה מלון ולא כפר דוגמת קלאב מד. אוכל בינוני וריהוט מיושן. צוות האוכל והקבלה מאוד חביבים ומתאמצים. אם באתם לגשלוש אז הגישה לאתר הסקי לא מתאימה לגולשים מתחילים. חשוב לציין - אין אינטרנט בחדרים. חשוב לציין - יש אפשרות לחצי פנסיון (ורצוי).