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The property was overall very comfortable. The rooms were clean and the staff were nice. I did struggle with finding my way around at certain times, although the bus nearby was very useful. It is important to note that the location was further out of town than it appeared to be.
The wifi was slow and unavailable in certain areas and rooms.
Verified traveler
Stayed 3 nights in Sep 2019
6/10 Okay
Verified traveler
Traveled with partner
Sep 4, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was located in an area of poor location
The restaurant in the premises was way too expensive
Needed to walk 30 minutes to closest restaurants
The staff at bellambrianna were very helpful giving us the best advice on travel and places to visit. There is a free bus to the metro station and 18 euros for a 72 hour pass on the metro this got us everywhere we wanted to go. Never waited more than 5 minutes for the metro so if you want to get about and visit all the famous monuments i would definitely reccomend
Tob
Stayed 3 nights in Jul 2019
8/10 Good
Craig
Jun 28, 2019
Liked: Staff & service
Read reviews, out of town,travel options limited
Noisy, outdated, pool only open till 6pm, and it was 37c everyday we were there. Hotel is OK, but photos arent telling the picture, day staff were really nice, oh and 3 euro to hire, a towel for the pool, say what now
Craig
Stayed 3 nights in Jun 2019
8/10 Good
Verified traveler
Traveled with partner
Jun 21, 2019
Liked: Cleanliness, staff & service
Could make more of the pool area , there is a bar that was never open.
Disgusting food and understandable Waiter. very expensive everything food and location far from transportation..Yeah I order a double bed king-size they gave me two singles together which I never ordered I said can we change they said they’re not other rooms and there is no free cancellation they won’t pay me back if I would go to any other hotel. that was strange there is no air-conditioning
It was easy to get to. The staff was niece and the room was clean as well.
Verified traveler
Stayed 2 nights in Apr 2019
8/10 Good
Verified traveler
Traveled with group
Apr 9, 2019
Liked: Cleanliness, staff & service
Price ok, close to bus stations, a little outdated
Verified traveler
Stayed 3 nights in Apr 2019
6/10 Okay
Saverio, bari
Business traveler
Mar 20, 2019
Liked: Cleanliness
Disliked: Staff & service
It's in the average, nothing impressive.................
Saverio
Stayed 1 night in Mar 2019
6/10 Okay
Verified traveler
Jan 28, 2019
Liked: Cleanliness
Easy access to public transportation
Place had easy access to public transportation. Had a market near by which helped. Breakfast could improve by changing it instead of having same thing every day. Staff was nice. Room clean and spacious.
It was a pleasant experience and the hotel staff was nice
Verified traveler
Stayed 5 nights in Oct 2018
6/10 Okay
Amy, London
Oct 28, 2018
Liked: Cleanliness, room comfort
I had a very bad experience with the staff that received me when I arrived. Very poor customer service but then some other colleagues that reported to work in the morning heard me out and ensured I was happy until I left the hotel.
Amy
Stayed 7 nights in Oct 2018
8/10 Good
Daniel
Oct 21, 2018
Liked: Cleanliness
Daniel
Stayed 4 nights in Oct 2018
4/10 Poor
Diane, St. Louis
Oct 16, 2018
Disliked: Room comfort
Breakfast was good and included in the price. It was reasonable clean. My wallet was stolen from hotel room during the 30 minutes we were at breakfast so it was a terrible ending to our trip. TV was only in Italian. Staff was able after awhile to provide us with proper plug for our phone
Hotel is not in the center of Rome, it’s about 35 min away from tourist center on the bus and metro. But it’s very good deal for what you pay. It could use a little more renovation, but I think they are working on it now. Staff if so welcoming! They trying to do their best to accommodate you. Breakfast is very good too, a lot of items to choose from, and the lady who prepares it all, Elena, is very pleasant. I was very impressed how she all by herself can manage prepare breakfast for everyone and then clean it AND have time to be so welcoming with the guests! Thank you for a great experience
Hotel staff unfriendly and don’t really seem to care, ground floor stank of cigarettes, breakfast was so so, room was basic but clean. Different wifi code for each floor of the hotel. Free parking a plus.
David
Stayed 1 night in Sep 2018
10/10 Excellent
Philip
Aug 30, 2018
First trip to Italy
Amazing hotel for the price! Very clean, friendly staff who go above and beyond the call of duty. It is not in the city center so be prepared to get a city bus or subway to get into the city. I would most definitely stay there again!!
Philip
Stayed 7 nights in Aug 2018
4/10 Poor
Katie, Toronto
Aug 17, 2018
Liked: Cleanliness
Disliked: Staff & service, room comfort
The hotel was fair staff not friendly we could not shut the air conditioner off even after talking to hotel staff no wifi on the 4th floor
Katie
Stayed 1 night in Aug 2018
6/10 Okay
Sonata
May 16, 2018
Liked: Cleanliness
Disliked: Room comfort
Too far for centre
Hotel is located far away from city centre. The closest metro station is nearly 2 miles away.
Sonata
Stayed 3 nights in May 2018
6/10 Okay
Verified traveler
Apr 3, 2018
Liked: Cleanliness
Too far from the centre
Hotel is not as shown on the pictures, pool is not in working conditions, no proper lounge or bar. Nothing around in the area. The only good thing,the room was very clean ! Won’t go back
Verified traveler
Stayed 3 nights in Mar 2018
Response from Front Office Dept Simonetta on Apr 15, 2018
Dear Anonymous
we are sorry you didn't enjoy your stay but it is
necessary to puntcualize something : the swimming pool has a seasonal opening and the season will start at the middle of May; The airconditioning is working but it is still fixed on winter conditions till the end of April
Anyway we will report your good comment to the houskeeping department
Best regard
Decent room: quite comfortable bed, very big. Cleanliness pretty much ok.
Great location with two underground stops walking distance.
Staff friendliness could be better.
Restaurant too expensive
Tano
Stayed 7 nights in Mar 2018
6/10 Okay
Verified traveler
Jul 29, 2017
Liked: Cleanliness, staff & service
Nice hotel . Cafe next door but nothing else.
Nice hotel . Pool a bit dirty. A goof takeaway cafe next door. Located in an area with nothing for 1 kilometre.
Overall 3 out of 5
Wifi never worked. Beds hard and pillows flat. No ac actually on so windows open to noisy street. 20$ taxi ride to Vatican and takes 30+ mins don't let the mileage fool you. Bus stop close but busses were packed always same as the trains. Hotel staff were super friendly and all nice.
Note an inviting hotel they don't tell you that you need a card for electricity and the entire place smells like cigarettes. Far from airport and train station
The staff was rude... The room was too warm and AC doesn't work.
M S
6/10 Okay
Sergio, Dublin Ireland
May 16, 2016
Liked: Staff & service
Average
Everything about this hotel is average despite that climate control was not working the breakfast poor but food was good quality the service was good staff was friendly and the cleaner staff was cleaning the room every day even if i pushed the do not disturb button. oh and when you enter the lobby there is a strong horse smell just in the lobby not upstairs and the wifi was verry poor but working slowly .. the location is good you take about from outside into Cornelia metro station and from there you can go underground everywhere and everything is verry easy to use... neighbourhood is quiet.. in the end for the money it is a good deal
Its not a 4stars quality at all, the hotel pics on expedia are completely different than reality, the pool the outside area. You don't have even a water heater in the room which is even available in 2 stars hotel, no body speaks english, specially in the restaurant.
The hotel is located in a residential area, therefore, there's almost nothing around. I went to work nearby and what saved me was the good food at restaurant Terra Mia. To go to the center, you need to take the bus and then the metro.
The attention from the hotel employees left a lot be desired. The internet connection was just as bad. Definitely would not go back.