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Reviews of Radisson Blu GHR Hotel, Rome

4 out of 5
Radisson Blu GHR Hotel, Rome
Via Domenico Chelini 41, Rome, RM

Reviews

8.0

Very Good

Rating 10 - Excellent. 270 out of 643 reviews" "
Rating 8 - Good. 204 out of 643 reviews" "
Rating 6 - Okay. 94 out of 643 reviews" "
Rating 4 - Poor. 49 out of 643 reviews" "
Rating 2 - Terrible. 26 out of 643 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Traveled with partner
I truly enjoyed our time here. It was amazing service immediately when you walked in.
Stayed 3 nights in Apr 2024

8/10 Good

Laurence

Room was a bit small hence only 4stars. Staff were more than just helpful arranging trips around Rome
Stayed 5 nights in Apr 2024

6/10 Okay

Rajeev

Liked: Staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are amazing. Front desk, dining and housekeeping staff were all very helpful during our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

LORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Colin Edward, Andover

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was the bar on 7th floor is more of a restaurant and the bar downstairs is really not great and quite often closed. Everything else was great.
Stayed 4 nights in Feb 2024

4/10 Poor

Angelo

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked two rooms for 1 night in Rome. Check-In was relatively smooth if not a little bit long winded. The hotel staff was quite pushy with us to add breakfast and transportation to airport both at additional costs onto our rooms which we declined at time of booking. The rooms are quite small even for European standards, the washroom is almost as big as the useable area in the room. When we got to the rooms the phones did not work and the doors did not lock. We later found out it was because housekeeping unlocked the doors for easier access to the rooms but never locked them after that although it was a simple fix it was a bit concerning. One of our two rooms the windows didn’t close properly and all the street noise through the night was heard very loudly. One room had a smoke detector removed and the other room had a smoke detector that would blink a white strobe every couple of minutes or so. The only saving grace for the hotel is how convenient it is for using public transportation and to some of the sights. There is a bus stop right in front of the hotel and it is above Euclid metro station which makes getting around very simple. Unfortunately the stay wasn’t what was expected of a Radisson hotel.
Stayed 1 night in Jan 2024
Response from Monia Magrini on Feb 15, 2024
Dear Angelo, Thank you for taking the time to share your feedback from your visit to Radisson Blu GHR Hotel, RomePlease accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.We are always very attentive to satisfy our customers and to make their stay memorable. I’m sorry we couldn’t do it with you. I hope I have another chance.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu GHR Hotel, Rome, I look forward to welcoming you back.Sincerely, MoniaRadisson Blu GHR Hotel, Rome

10/10 Excellent

kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quite lovely, and the staff was helpful and friendly. I would definitely recommend this hotel as a place to stay in Rome, but only if you are okay with public transportation in a big city because the location is quite far from everything people would like to see and do in Rome. That being said, it is easily accessible by public transportation.
Stayed 1 night in Dec 2023

8/10 Good

Tarun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with excellent public transport connections, clean, well maintained and good service. Breakfast was average, air conditioning wasn’t working properly for couple of days and room temperature was around 27C.
Stayed 4 nights in Dec 2023

10/10 Excellent

CHARITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good breakfast, friendly and helpful stuff, good atmosphere. 10/10
Stayed 3 nights in Dec 2023

10/10 Excellent

amy

Stayed 3 nights in Dec 2023

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located. And the staff are very nice and very helpful in terms of helping you find your way around Italy. Additionally, I needed an early check-in and he facilitated that quite well. I was checked in at 10 AM without any problem.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jane, Gilroy

Traveled with group
Liked: Staff & service, property conditions & facilities
Although in the outside looks unappealing the inside was very nice and well kept. Location close to train that connects to metro.
Stayed 2 nights in Nov 2023

6/10 Okay

Tania

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted right away and our reservation was honored.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Ivan

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
there was no light and air conditioning
Stayed 2 nights in Jul 2023
Response from Monia Magrini on Aug 17, 2023
Dear Ivan,thank you for being our guest. We are truly sorry for what happened during your stay. Unfortunately the problem of the lack of electricity for 4 hours was not caused by us but by the company that supplies electricity nationwide. On this occasion, the damage affected various areas of Rome, with significant inconvenience for accommodation facilities and commercial activities. From our side, I assure you that we have done everything possible to reduce the inconvenience to our guests, but we had little to do, since it did not depend on us.We apologize on behalf of all the staff and hope to have another chance and host you again.Looking forward to welcoming you soonBest Regards

8/10 Good

Scott

Traveled with family
Liked: Property conditions & facilities, room comfort
Nice hotel, but Outside the city and attractions.
Nice hotel OUTSIDE the city. If not for a metro station and train, which would compare to new york in sketchiness, you would be a long way from sites. Room was comfy but did need some cleaning. Service was European, i.e., curt, expeditious, process oriented, and on to next person. Helpful if you pushed them to be and didn't give up until u got the information u needed.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Monia Magrini on Aug 17, 2023
Dear Mr Kevin,thank you for giving us the high score.We looking forward to welcoming you soonBest Regards

8/10 Good

Linda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

sheryl

Traveled with family
Liked: Cleanliness
Clean and economical place to stay
Stayed 2 nights in Jun 2023

10/10 Excellent

loyd

Traveled with family
Liked: Cleanliness, staff & service
Amazing hotel, beautiful rooms, awesome staff, the restaurant on the 7th floor, great. And breakfast? Very upscale
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful lobby and rooms. We had plenty of room for our family of 4. Breakfast was excellent!
Stayed 1 night in May 2023

8/10 Good

Roger

Stayed 2 nights in Apr 2023

6/10 Okay

Gloria, Altamonte Springs

Stayed 2 nights in Apr 2023

8/10 Good

Arlinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

R N

Business traveler
Liked: Cleanliness, staff & service, room comfort
Radisson Blu Rome
Hotel staff were very welcoming and helpful throughout the stay. The room was lovely, very large but could have done with a little updating and the Air Con only worked on hot which wasn't great. (apparently it works on cold in the Summer) They did provide us with a fan. Breakfast and food throughout the hotel was First Class and the restaurant staff were also excellent. Overall 8.5/10 for this Hotel and would choose it again
Stayed 5 nights in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
The staff was exceptionally polite and attentive to any request. I found the rooms quite small but were very clean and recently renovated. The bed was very comfortable! The breakfast buffet options were more than satisfying. The only downside was the distance from the major sites and the cost for taxi service got ridiculous after a while.
Stayed 3 nights in Jan 2023

10/10 Excellent

michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very luxurious hotel in a very nice area with parks at walking distance.. if you drive there is a parking garage close by for a 20 euro per day .. very nice breakfast area situated in the lower part of the building.. the restaurant also was very well organized and an outstanding decor that creates a nice atmosphere.. I didn’t see the spa with hot tub because was off limits… but the exercise room was well equipped..
Stayed 1 night in Jan 2023

10/10 Excellent

Lianne

6/10 Okay

Annette

Liked: Cleanliness, staff & service
Very standard service , nothing more, nothing less
Stayed 4 nights in Dec 2022

10/10 Excellent

Edith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offers free shuttles to the main streets of Rome. They are very patient and friendly with kids.

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property not far from Villa Borghese and surrounding gardens
Response from Booking Dept. on Nov 30, 2022
Dear Lynne,we are really happy to hear that your stay was memorable.Our staff does its utmost to satisfy the requests of our guests and we are very happy that everything lived up to your expectations.We hope to host your for your next journey in Rome and receive ourbest regardsBooking Dept.

2/10 Terrible

Luis, Miami

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the property in being renovated so you can't do up and down the stairs without bumping into equipment, a hazard. My room had no hot water only luke warm at best, the shower drain was loose and it would not stay in place. there was a huge gap between the shower frame and the door so lots of water would spill out unto the floor, after repeated times asking the front desk to fix the issues nothing was done the 4 days we spent in the property nothing was done to fix the issues.
Stayed 4 nights in Oct 2022
Response from Booking Dept. on Nov 30, 2022
Dear Mr Gonzalez,we are very sorry for what happened and for the problems encountered during your stay.However, we thank you for this report that allowed us to intervene promptly and solve the various problems encountered.We strive that it can give us a second chance for your next stay in Rome and we send youour best regards!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great service
Stayed 2 nights in Sep 2022
Response from Booking Dept. on Nov 30, 2022
Dear Sara,we are really happy to hear that your stay was memorable.Our staff does its utmost to satisfy the requests of our guests and we are very happy that everything lived up to your expectations.We hope to host your for your next journey in Rome and receive ourbest regardsBooking Dept.

10/10 Excellent

Avis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Hotel met all expectations. Breakfast in the dining area was excellent. A must stay.
Stayed 11 nights in Aug 2022

8/10 Good

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked the reception about Expedia vip promotions but they seemed to didn’t know anything about it!!!
Stayed 3 nights in Aug 2022

2/10 Terrible

Kelli

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
great stay, comfortable beds, friendly staff, easy to get to tourist attractions
Stayed 2 nights in Aug 2022

8/10 Good

Takla

Stayed 4 nights in Aug 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2022

2/10 Terrible

obemiasor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Suvir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel from which to visit Rome attractions
Clean hotel good location to see main sights in Rome - used taxis to visit attractions including Vatican City, Spanish Steps, Patheon etc.
Stayed 3 nights in Jun 2022
Response from Monia Magrini on Jul 4, 2022
Dear Guest, thank you for your kind review. We are really glad to have met your expectations. Above all we are proud to have people who work hard to make our guests' stay as comfortable as possible. We deeply hope to welcoming you soon. Best Regards The Management

8/10 Good

Rosa

Stayed 6 nights in May 2022

8/10 Good

Hattie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were amazing and the food really, really good. Staff was friendly and accommodating to our every need. The only vital service missing was the Concierge to assist in arranging tours. An excessively obligated staff, however, admirably rose to the occasion. The hotel is located in an area with many dining options, boutiques for shopping and good public transportation.
Stayed 6 nights in May 2022
Response from Monia Magrini on Jul 4, 2022
Dear Guest, thank you for sharing your review with us. We are happy you appreciated our Restaurant proposal and our professional and helpful staff. Thank you for report the Consierge service issue: we will do our best to improve it as soon as possible. We hope to welcome you again. Best Regards The Management

8/10 Good

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property It is a bit far from the normal tourist areas It was bit noisy as it next to a round about that is congested
Stayed 2 nights in May 2022
Response from Monia Magrini on Jul 4, 2022
Dear Juan, thak you for sharing your experience with us. We are glad to read about the areas to be improved, and we assure you that we are doing our best to achieve this goal. We hope to see you soon. Best Regards The Management

6/10 Okay

daniella

Stayed 1 night in May 2022
Response from The Management on Jul 4, 2022
Dear Guest, thank you for sharing your satisfaction with us. We hope to host you soon. Best Regards