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Reviews of Palazzo Dama

5 out of 5
Palazzo Dama
Lungotevere Arnaldo da Brescia 2, Rome

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 154 reviews" "
Rating 8 - Good. 32 out of 154 reviews" "
Rating 6 - Okay. 15 out of 154 reviews" "
Rating 4 - Poor. 6 out of 154 reviews" "
Rating 2 - Terrible. 5 out of 154 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Xmas in Rome
No spa or gym but under construction Construction noise from across street loud Food in restaurant good Love hotel
Stayed 5 nights in Dec 2023

10/10 Excellent

fernando, cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Oct 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Management team on Aug 10, 2023
Dear NickThank you for your time to write a review for Palazzo Dama. We hope to have the pleasure of welcoming you again.Kind regards,

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
The staff were wonderful. They arranged to ship a package home for us so I didn’t have to carry it as we continued in our travels. Waitstaff was fabulous
Stayed 2 nights in Jun 2023
Response from Management team on Jun 28, 2023
Dear Mr. RuthI am most certainly delighted to read that you appreciate the quality service our Ladies and Gentlemen, who work really hard every day in order to create memorable experiences, provided you with.Looking forward to welcoming you back to the Eternal City.Warm regards,

10/10 Excellent

geoff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Staff was amazing; especially the restaurant staff!!
Stayed 3 nights in Jun 2023
Response from Management team on Jun 28, 2023
Dear Mr. GeoffThank you very much, in the firs place, for the positive feedback you have written about your recent stay at Hotel Palazzo Dama.It is such a pleasure for us to read that you had a wonderful experience also with the Restaurant staff.Looking forward to welcoming you back to our sunny Rome!

10/10 Excellent

Varun

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Friendly staff!
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

David

6/10 Okay

Sheila

Disliked: Cleanliness, property conditions & facilities
I usually love staying at this property but the noise from the construction of the new spa, the inattention of the staff at Pacifico ( the hotel's bar and restaurant) and the lack of cleanliness ( housekeeping) will make me rethink my options next time I come to Rome.

10/10 Excellent

Will

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

2/10 Terrible

Awais

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever experience!!!
Worst service, dingy place. Not even 1 or 2 star. Please avoid as they have no concept or standards of a hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sheila

Stayed 3 nights in Jul 2022

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from reception to house cleaning are charming friendly and helpful. A wonderful place to stay
Stayed 3 nights in Jun 2022

10/10 Excellent

Joanne, Farnborough

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really gorgeous hotel, super clean and very stylish. Lovely staff, very helpful and a great location to walk to many of the historic sites. The only disappointment is that the pool isn’t heated but I will be back. Loved it
Stayed 3 nights in Apr 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff and all front of house are friendly charming and helpful. Returning to this hotel each time I’m in Roma is always a treat.
Stayed 2 nights in Nov 2021

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff at reception and room service are warm and hospitable. It is a joy returning to this hotel each time.
Stayed 2 nights in Nov 2021

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome's beautiful, inviting and inspired oasis.
Incredibly beautiful property as an oasis in an incredibly beautiful city. The rooms are extremely well appointed and furnished. Pacifico - the bar and restaurant are equally beautifully designed - great settings for the start, middle and end of days exploring and being immersed in Rome. In the Summer, the outdoor areas are one's living room in Rome. The staff are lovely and incredible - a team complimenting the place complimenting the city. Well done and grazie per tutti!
Stayed 1 night in Aug 2021

2/10 Terrible

Mike

Stayed 1 night in Aug 2021

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in rome
Best hotel in Rome. This was such a relaxing vacation
Stayed 4 nights in Jun 2021

10/10 Excellent

Minette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is lovely, well located, great decor, good food. The housekeeping and service though needs a lot of works and for a 5 star hotel this was a bitter disappointment.
Stayed 6 nights in Sep 2020

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, would recommend to others
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique property with fantastic amenities ring at the heart if Rome. The staff we very welcoming and helpful. Would definitely stay here again.
Stayed 4 nights in Feb 2020

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome for the rugby.
A pleasant boutique hotel well situated in Rome.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Gustaf

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in beautiful Roma
Lovely boutique hotel. Great service and breakfast. Rooms spacious and comfortable. Good location. If you want a quiet room at the weekend ask for the 3rd floor as there is a night club underneath the hotel.
Stayed 3 nights in Sep 2019
Response from Valerio Taddei - General Manaer on Oct 15, 2019
Dear Claire, thank you for taking the time to share your opinion about your recent stay with us. I am pleased to hear that you enjoyed the breakfast service and the comfort of our rooms. We really hope to have the opportunity to welcome you again in a near future Best regards

10/10 Excellent

Gia Phu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Random Upgrade
I got upgraded to the Dama Suite, which was one of the highlight of my trip.
Stayed 1 night in Sep 2019

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally charming hotel in a great location
This is a charming hotel where the staff could not have been any more friendly or helpful. The swimming pool was a total luxury and so welcome each afternoon after a hot morning’s sightseeing.
Cooling off in the pool
Stayed 5 nights in Sep 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Have not got one bad thing to say about this place it was like a eden of paradise in the centre of Rome and every single one of the staff tried to go out of there way to make our break as special as it was could not recommend this place enough can’t wait to go back !!!!!
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2019
Response from Valerio Taddei- General Manager on Aug 14, 2019
Dear Guest, thank you for rating your recent experience at Palazzo Dama. Looking forward to welcome you again in our property Best Regards

2/10 Terrible

Stef

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room and property were not well cleaned - dirty floors, walls, bathroom, even dirty glasses in the room. Appearances in common areas not kept up.
Stayed 3 nights in Jul 2019
Response from Valerio Taddei- General Manager on Jul 17, 2019
Dear Stef, thank you for the time you have taken to write this review about your recent stay with us. On behalf of all the staff, I sincerely apologize for the issues you have faced during your stay because the experience you explained does not reflect the service Palazzo Dama is known for. Again, please accept our most sincere apologies and we do look forward to welcome you back in order to provide you with the memorable and unique experience and restore your confidence on us Best Regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has the most beautiful rooms and a wonderful pool. A jewel in the Roman summer
Stayed 2 nights in Jul 2019
Response from Valerio Taddei - General Manager on Jul 17, 2019
Dear Guest, thank you very much, in the firs place, for the positive feedback you have written about your recent stay at Palazzo Dama. It is such a pleasure for us to read that you had a wonderful experience with us and that you enjoyed the location. Looking forward to welcoming you back again in the Eternal City Best Regards

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very nice and attentive staff. Pool was a great asset
Stayed 2 nights in Jul 2019
Response from Valerio Taddei - General Manager on Jul 17, 2019
Dear Guest, thank you very much for the kind words you have written in your review of your recent stay at Palazzo Dama It brings me immense pleasure to read that you had such a pleasant experience with us, not only enjoying our facilities but also the quality service provided by our staff. Looking forward to welcoming you back to our sunny oasis in Rome Best Regards

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2019
Response from Valerio Taddei-General Manager on Aug 14, 2019
Dear Guest, thank you for rating your recent experience at Palazzo Dama. Looking forward to welcome you again in our property Best Regards

10/10 Excellent

Esther, Los Angeles

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent especially when it came to along dinner reservations and helping us get tickets to the ferry to Capri. Love this place. Love the salt water pool
Stayed 2 nights in Jun 2019
Response from Valerio Taddei- General Manager on Jul 17, 2019
Dear Esther, Thank you very much for the kind words in your review about your recent stay at Palazzo Dama It is such a pleasure for us to stay with you and reading that you really enjoyed our outlets but also the quality service provided by our staff, could not make it better. Looking forward to welcome you again in a near future I wish you a very good day ahead Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Valerio Taddei- General Manager on Aug 14, 2019
Dear Guest, thank you for rating your recent experience at Palazzo Dama. Looking forward to welcome you again in our property Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing. The guest rooms are huge and the public spaces are beautiful. The outdoor area is also a winner with plenty of seating for cocktails or lunch al fresco. It was an area of Rome I was not well acquainted with, but ended up loving. Lots of great restaurants all within walking distance. No issues here whatsoever.
Stayed 1 night in Apr 2019

4/10 Poor

SAAD, Dammam, SA

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We received a call two hours before the check in informing us about a water issue in our suite. The alternative is to provide us with a down grade then an upgrade for the second night which was not convenient. Also, we were offered a suite in their sister hotel. Both offers were not satisfactory.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Beautiful property in a good location in central Rome. Walks were pleasant to every part of the city. Great food and shopping is steps away. But again this isn’t unique. I did not appreciate the attentiveness of some of the bar staff. Very slow to show up and take orders. Recommendations were not in line with expectations, but rather focused on what’s close and convenient. Rooms need some attention. For example the shower frame leaked water into the bathroom floor the last day. And the toilet paper holder was loose the whole time. Nobody paid attention. And they’ll charge you 3€ for a coffee capsule in the room, when you’re paying 400$ a night. Ridiculous...
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Staff and building wonderful
Stayed 1 night in Jan 2019
Response from Valerio Taddei - Hotel Manager on Jan 28, 2019
Dear Guest, thank you for your very kind review regarding your experience at Palazzo Dama. We are glad the facilities and the attentive service of our staff was up to your expectations. Looking forward to welcome you again I wish you a very good day ahead. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Valerio Taddei - Hotel Manager on Jan 8, 2019
Dear Guest, thank you for your rating regarding your experience at Palazzo Dama. I sincerely hope to have the opportunity to welcome you again at our property. Best Regards