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Reviews of popolo relax

popolo relax
Via Raffaele Cadorna 29, Rome, Città metropolitana di Roma Capitale

Reviews

5.4
Rating 10 - Excellent. 6 out of 54 reviews" "
Rating 8 - Good. 10 out of 54 reviews" "
Rating 6 - Okay. 13 out of 54 reviews" "
Rating 4 - Poor. 10 out of 54 reviews" "
Rating 2 - Terrible. 15 out of 54 reviews" "

6.2/10

Cleanliness

5.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

ALANE

Disliked: Staff & service
There was a paper on door to the room with 2 phone numbers to call. No one answered. 3 of us tried several times. We had to quickly find another room for 1 night elsewhere and paid double. We could not get into room. Days later in e-mail I received info with code to get in. MAD!! They could have sent it days in advance. After my 16 day Italy trip aI will fight this charge. It was not even a hotel. It was someone renting out their room and they called it a hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located
Stayed 4 nights in Mar 2024

6/10 Okay

stephanie

Liked: Cleanliness
Perfect location, close to grocery store and sites.
Stayed 4 nights in Jan 2024

8/10 Good

Jane Elmer

Liked: Cleanliness, property conditions & facilities
This is a very small hotel so there are no staff of site which may be a draw back for some
Stayed 4 nights in Oct 2023

2/10 Terrible

Luz, Lake Worth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a scam. It is not safe - our room was full of black mold! Everywhere, on the ceiling, the walls, the shower, the furniture. It is so hard to breath in this place it’s a health hazard! And the property is well aware of this issues because there was a humidifier so it shows that they know this place is full of mold. The pictures and description does not match the property. There was no one to talk to, no one to check in. We had to buy our own toilet paper! I cannot believe Expedia would have this listed on their website! I want a refund! I would have never stayed here if the pictures were accurate.

4/10 Poor

jorge

Stayed 2 nights in Oct 2023

2/10 Terrible

Abigael Adedayo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unprofessional. The codes to my room were shared with a taxi driver because it's free to send to the taxi driver's phone rather than sending the codes to my phone because they will be charged. Hence I could not stay in the hotel my first night.
Stayed 3 nights in Oct 2023

6/10 Okay

Chun-Mei

Traveled with family
Good thing about this place is the quietness, you will have a good night sleep. Bad things: There is no Hotel sign at all, extremely hard to find it and there was not much help from staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Maria, Fulton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was pretty clean! It is a pretty chill zone with great public transportation around the corner! We had coffee/dinner at the nice little restaurant around!
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Staff & service
Rome stay
Good deal for the money. Rome is very expensive.
Stayed 1 night in Sep 2023

6/10 Okay

Laetitia

Liked: Cleanliness, staff & service
Disliked: Amenities
This is a good property if you are traveling on a budget. Convenient location and about 8min walk to Metro and 20min walk to Trevi Fountain. Faculties in room a bit run down and really just a place to sleep for the night. They were kind enough for me to leave my suitcase there after Check-out to explore the city, which was a great plus. You do not meet anybody, as not a normal hotel; they will send you codes of how to gain access to the rooms etc, so no room key. So need to have WhatsApp.
Stayed 1 night in Sep 2023

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of repair
The shower had mold in it, the ceiling above bed had mold, the shower did not drain, at the end of a quick shower there was 2 inches of standing water in it. The TV had no stations. The walls were beat up, if there was something else available we would have left. The area is cute around it.
Shower pieces missing and mold
Wall coming apart
Missing pieces on outside and mold
Shower condition and mold inside
Stayed 2 nights in Sep 2023

4/10 Poor

Christine

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
First this is an apartment building with a section for rooms to rent. We arrived and there was no one to greet us. One of the residents had to contact the owner since they were not answering our calls. We finally get into our room, which was adequate. The next day we arrive back to our room and the code to get in was changed. Once again, the owner was not responding to anyone’s calls. The location isn’t ideal and the room was small but for the price that’s expected. The service however was inexcusable.
Stayed 2 nights in Sep 2023

6/10 Okay

Laura

Disliked: Cleanliness, staff & service
Not so good
the bed is very dirty, old and torn. bed linen and towels were not washed properly, caused an allergy. the entire apartment is old and requires repair. the shower in the bathroom barely works and there is mold. At 6 in the morning, the workers are banging on the door as they vacuum the premises. every day someone comes in and cleans the room without asking. we were not happy.
Stayed 3 nights in Sep 2023

2/10 Terrible

Julius

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the absolute worst "hotel" ever no-one to help check in or out no phone for emergencies no security; front door to outside does not lock
Stayed 3 nights in Sep 2023

8/10 Good

Mary

Stayed 1 night in Sep 2023

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location
Stayed 1 night in Aug 2023

2/10 Terrible

ian

Disliked: Cleanliness, staff & service, property conditions & facilities
Beware of this property and their check-in rules, my flight was delayed and they refused to check me in, leaving me without anywhere to stay late at night. "No One available" apparently. Can't comment on facilities or cleanliness but their unhelpful, inflexible approach would make me extremely cautious about booking here. They also lied to me about a refund. AVOID!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Leen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's clean near to centre of Roma Quiet safe..i love it
Stayed 2 nights in Jul 2023

8/10 Good

Elias

Stayed 2 nights in Jul 2023

6/10 Okay

Karen

Traveled with group, Traveled with pets
Olor a moho y nuestra puerta no se podía cerrar bien para más privacidad
Stayed 2 nights in May 2024

4/10 Poor

Jacinthe

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Il y avait une forte odeur d’humidité dans la chambre. La personne qui nous a donné les codes d’accès ne parlait pas anglais. Difficile d’avoir des informations. La douche n’était pas propre et elle avait un faible débit d’eau. Impossible de se laver les cheveux. Le siège de toilette était brisé. Peu d’insonorisation. Nous entendons le cadran de la chambre voisine.
Stayed 1 night in May 2024

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
La casa de huésped y en la habitación se entra con un código el dueño nos no nos lo proporcionó y nos tuvimos que ir a buscar la vida nos intentamos poner en contacto con él en varias ocasiones y nunca nos cogió el teléfono desaconsejo totalmente que contratéis este alojamiento
Stayed 3 nights in Mar 2024

2/10 Terrible

Edi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Penso di aver sbagliato io essendo abituato al Trentino dove anche una stella è sinonimo di servizio e pulizia. A Roma invece non è possibile soggiornare in un Hotel con una sola stella. Esperienza terribile.
Stayed 3 nights in Mar 2024

6/10 Okay

Jan

Traveled with family
No problems - but not a hotel
No problems but not even close to hotel standard. More like a simple air bnb, Motel or hostel. Everything worked, but the standard was not an inch higher then minimum requirements.
Stayed 4 nights in Feb 2024

4/10 Poor

Johan

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Pas dingue
Aucune communication sur le fait qu’il faut un code pour rentrer dans un batiment (on croirait un airbnb), pression de l’eau trop forte dans le bidet ou dans le manche de la douche. Certains carreaux du mur tombent, fenêtres qui se sont pas occultantes, beaucoup de vis à vis…
Stayed 1 night in Feb 2024

2/10 Terrible

roberto di

Stayed 1 night in Feb 2024

6/10 Okay

Aimee

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Alfio

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non volevo lasciare alcuna recensione ma siccome insistono con le email, mi hanno costretto. Tutto bellissimo codici sottocodici per entrare ma arrivi all'interno e il castello casca in un istante (almeno per quanto riguarda la stanza 4). Umidità a grappolo e cattivo odore, prese sflilate, buste anti umiditò nell'armadio pronte a bagnare tutto, coperte macchiate. Per una notte (10 ore) si può soprassedere visto il prezzo.
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Francesca

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Purtroppo è una struttura con problemi di umidità e si sente il tanfo di muffa, la doccia a muro ha perso acqua, la porta di ingresso con codice è difettosa e non apre facilmente. Colazione non possibile in quanto manca proprio un locale.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Moyen
Le Popolo Relax fonctionne comme une maison d'hôtes avec une arrivée autonome. Le personnel est joignable via WhatsApp et envoie les indications concernant l'arrivée par sms mais aucune indications concernant la sortie... Même après la sortie... Le lit est confortable, la chambre est petite mais cela suffit pour un couple qui passe le week-end à Rome. Cependant, cette dernière n'est pas très propre (infiltrations dans les murs, peintures égratignée, présence forte de calcaire et d'infiltrations dans la salle de bain, tâches sur les draps, serviettes de bains trouées...) Cet établissement est assez excentrée des attractions touristiques mais la marche reste réalisable.
Stayed 3 nights in Dec 2023

2/10 Terrible

Matay

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine neie Handtücher Feuchte sehr hoch im zimmer

8/10 Good

Rosalinda

Traveled with group
Stayed 2 nights in Dec 2023

2/10 Terrible

TETSUJI

Disliked: Staff & service, amenities, property conditions & facilities
午後は無人で、トラブル時に連絡先に連絡もつかず最悪でした。
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Nicoletta

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NON PRENOTATE nemmeno se avete URGENZA! Disperati abbiamo prenotato, non si può respirare dentro. Umidità a non finire e utilizzano sostante per deumidificare che rendono l’aria irrespirabile. Lenzuola e coperte piene di macchie gialle, doccia con muffa.
Stayed 1 night in Dec 2023

8/10 Good

Sofia

Traveled with partner
Liked: Cleanliness
Ero scettica dopo aver letto tutte le recensioni negative ma in generale è stato un buon soggiorno. Nota negativa:rumore del condizionatore esterno, e porte un po rumorose, ma nel complesso tutto perfetto. Rapporto qualitá/prezzo ottimo per la zona.
Stayed 1 night in Nov 2023

4/10 Poor

Tatiana Bujan

Traveled with partner
Disliked: Staff & service, property conditions & facilities
El proceso de entrada fue espantoso, porque no hay nadie nunca que te ayude. Cuando pasan a limpiar otras habitaciones, el ruido es infernal y además la habitación huele mucho a humedad, la ducha es horrible, no hay siquiera una cortina que cubra toda la superficie, el lavabo prácticamente suelto
Stayed 4 nights in Oct 2023

6/10 Okay

Véronique, Paris

Liked: Cleanliness
La chambre est refaite et très propre, même s'il ya des choses un peu de bric et de broc. Le souci : impossible de joindre qui que ce soit avant d'arriver, et on vous envoie les modalités d'accès le jour même à 13h par mail (= j'ai eu les info quand j'étais devant la porte !). Gros stress ! La porte est celle d'un immeuble, on entre avec des codes et on ne voit personne. Il vaut mieux être prévenu ! Il y a 6 ou 7 chambres en rez-de-chaussée. La chambre est faite tous les jours.
Stayed 4 nights in Oct 2023

8/10 Good

Stefano

Traveled with group
Liked: Cleanliness, staff & service, amenities
Bello
Stayed 2 nights in Sep 2023

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Det har intet med et hotel at gøre, men nærmere privatudlejlning. Der var ikke så nemt at finde, og der var ingen reception. Værelset var meget slidt generelt, og fler ting i lejligheden var defekte. Det var dyrt i forhold til stand og beliggenhed.
Stayed 2 nights in Sep 2023

6/10 Okay

Sara

Traveled with group
Liked: Staff & service
È stata difficile da trovare ma grazie alla receptionist disponibilissima ce l’abbiamo fatta. Molto comodo il check in con i codici. Stanza non grandissima ma comunque carina. Durante la notte abbiamo sentito bambini piangere e la porta sbattere. A parte questo il letto era comodo e abbiamo dormito bene. La doccia però era rotta.
Stayed 1 night in Sep 2023

2/10 Terrible

Doygu

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsauber, heruntergekommen, verschimmelt, keine Antwort von der „digitalen Rezeption“
Stayed 3 nights in Sep 2023

8/10 Good

JOSE ANTONIO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel. The room was small but neat and had everything we needed. We got the code to enter the hotel by text message which worked really well. There is a bus stop around the corner which makes it really easy to get around. The area feels safe to walk around also late at night. I'll definitely come back next time I go to Rome.
Stayed 2 nights in Aug 2023

2/10 Terrible

Domenico

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Arianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella camera

6/10 Okay

Jethusan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023