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Reviews of Re Luxury Accomodations

2 out of 5
Re Luxury Accomodations
Via Quintino Sella, 15, Rome, RM

Reviews

6.4
Rating 10 - Excellent. 11 out of 79 reviews" "
Rating 8 - Good. 31 out of 79 reviews" "
Rating 6 - Okay. 14 out of 79 reviews" "
Rating 4 - Poor. 12 out of 79 reviews" "
Rating 2 - Terrible. 11 out of 79 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Feim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price
Helpful staff. Not too far from main touristic places.
Stayed 3 nights in Feb 2018
Response from Danilo on Mar 8, 2018
Thanks for your review

6/10 Okay

Emily, Chester, England

Liked: Staff & service
Disliked: Property conditions & facilities
Alright hotel but was a bit shabby.
The shower was either boiling hot or freezing cold, no in between and it was taped in place with loads of sticky tape. If I leant on the sink it would tip, so had to be careful of that, because the counter was half broken and placed under the sink. There was wine stains or something red on the wall and in the lampshade. The breakfast wasn’t very limited to some ham, cheese, miniature bread rolls and boiled eggs, but the staff were nice and helpful.
Stayed 4 nights in Feb 2018
Response from danilo on Apr 4, 2018
Dear Customer, Thank you for reviewing us and we apologize for any problems encountered in the room

4/10 Poor

Rich, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lackury more than luxury
Bed had little to no bedding. two beds pushed loosely togethet kept moving. Wifi not reliable in room. breakfast ok nothing special. check out insisted cash for some form of hotel tax more than site first said. refused to take card. Some desk staff friendly others not bothered.
Stayed 4 nights in Jan 2018
Response from da on Jan 25, 2018
Dear Customer, I'm sorry that he found things that were not going well, if I had known that there were problems, I would have definitely found an alternative by changing the room and checking the wifi connection I apologize if any of the staff was unfriendly and I will certainly call the goalkeepers to let him know Greetings from the director

2/10 Terrible

Jay, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mislead by Internet advertising
This was advertised as luxury accommodation in Expedia, This is part of Invictus Hotel on Rome and it is not a luxury hotel. When we arrived at the hotel the reception person was extremely rude. The reception itself looked quite bad with a security iron gate at the front! The rooms and toilets were extremely small with showers not working well. The phones and TV were not working. The TV was so small that I could not believe it. The Internet was terrible. Just could not connect to anything. The basic amenities that one finds in any hotel not luxury at all, were not available in this hotel. We complained to Expedia,
Stayed 5 nights in Dec 2017
Response from And on Jan 19, 2018
Dear Guest, Thanks for your review. Best regards from Hotel Invictus

6/10 Okay

Gloria, Los Angeles

Liked: Cleanliness, room comfort
Nice hotel in Rome
Great experience overall. Rome is a big city. 3 days were not enough to go around, beautiful, architectural everywhere you see, lots of eating spots to enjoy.
Stayed 2 nights in Oct 2017
Response from danilo on Jan 13, 2018
Dear Guest, Thanks for your review. Best regards from Hotel Invictus

8/10 Good

keith, uk

Liked: Staff & service
Close to all amenities and fairly quiet in the evening
Stayed 4 nights in Sep 2017
Response from A on Nov 5, 2017
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There are better options available.
Poor facilities and rooms are tiny! Only nice thing is the staff they were nice and friendly.
Stayed 1 night in Jun 2017
Response from a on Aug 29, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Good for the price
Location is good. Overall good for the price. Old pipes made showering kind of uncomfortable. Wifi was very spotty. Overall fine though, would probably stay again for a few nights.
Response from Danilo on May 24, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Danilo on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The smallest dbl-room I've ever stayed in!!
The location is good, in a quiet street but still with good restaurants close by, and close to Rome's attractions. However, it is better choices than this hotel; the room and bathroom are extremely small. For example, there is no space for luggage. I had a dbl.room for single use, and it would not have been room for anyone else there! Breakfast is continental only (below expectations), and breakfast room is tiny and far from pleasant to have a good start of the day!
Response from Danilo on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

6/10 Okay

Krashbandicoot

Liked: Cleanliness, staff & service, room comfort
Not a good location
Its not close form the turist atraction and not even the torist bus stop I will choose another one the next time
Response from and on Jan 23, 2020
Thank you for staying at Hotel Re Luxury Accomodation. Your comment is very important to us.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Disappointing Hotel Re.
The Hotel was disappointing upon arrival ! To begin with it didn't have a proper entrance - it was on the second floor ! The lift was so small we had to make 3 trips for all of us plus cases. The dining room was so small, held only 4 tables, we had to queue every morning. When eventually a table became avallable 2 of us had to serve the others as they were unable to move from their seats. One of the waitresses was good and organised, the other was totally useless-there were no clean dishes or cutlery. So it depended which day the good one worked to have an acceptable breakfast ! The rooms were cleaned every day with clean towels and beds made which was good. Definitely would not use this hotel again.
Response from A on Jul 6, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

2/10 Terrible

Kyle, Boston, MA, USA

Disliked: Staff & service, property conditions & facilities, room comfort
PLEASE save your money!
My wife and I stayed 3 nights in this terrible hotel. First of all, when we arrived, we had to lug our bags up a rickety old elevator up to a cranky check in guy. He gave us vague directions of where our room was. While the room was decent and fairly clean, the bed was hard as a rock, the two pillows were old as dirt and when we asked for a 3rd pillow we were told "no" with no explanation. The hotel is a 10 minute walk from termini train station but is near NO attractions which means a taxi, 15-20 minute walk or subway. When we came home at 3am after a fun night with friends, we got attitude from the front desk (they have to buzz you in) for coming in late. Sorry, I didn't know I had a curfew?! The breakfast was the worst we had of 3 hotels we got in Italy and when we went one day, the tables were all full INCLUDING the breakfast waitress sitting down and eating. Sorry, but I don't want to watch you eat while I stand and then you get up later to handle more food. Gross. The staff just seemed cranky all the time nad the hotel didn't make up for it in cleanliness, location, food or service. Overall this was one of the worst hotel experiences we have ever had.
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

4/10 Poor

Verified traveler

Disliked: Staff & service
Wil never go back to this hotel.
I booked this hotel by mistake. Far from the metro stations No free internet Rooms are ok but the staff are very rude.
Response from Danilo on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

2/10 Terrible

Robyn, Western Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Won't go back there again!
Room not that clean, staff not helpful. Breakfast very basic, be prepared to wait to get into breakfast room, only 4 tables and room very small. Other hotels in same building, have to ring bell to get in and then up elevator or stairs. It was in good location and nice area, value just not there. Expensive for what you get. We would not stay there again.
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

8/10 Good

Lynley and Daryl, New Zealand

Liked: Cleanliness, staff & service, room comfort
Pleasant European style hotel
Hotel Re is a Hotel within a shared building. The street signage is not obvious but if you are aware of this and have the street number it is not a problem. Our room although small was very nicely decorated, clean and comfortable. Air conditioning, internet and breakfast all good. We walked there from the Train Station and we used the local bus during our stay that was 5 mins from the Hotel. When we arrived they were unable to accommodate us due to a problem with the room. They were apologetic and had arranged a hotel 2 minutes away. Unfortunately this hotel was not up to the same standard and the cost of the rooms were less that what we had prepaid. We returned the next day to Hotel Re and we very pleased with our room. They gave us a reduced transfer to the airport to make up for the financial difference - we were happy with this.
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

2/10 Terrible

Belinda, Birmingham, Alabama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster! Stay Away!
To begin with, hotel is very hard to find. No sign on the street level, other than just INSIDE door. Hotel is on 2nd level & must ride rickety cage-like lift w/ luggage. Front Desk says Hotel Invictus, but reservation was Hotel Re. (I had read reviews for Hotel Re di Roma thinking were same hotel. They are NOT!) Look up Tripadvisor reviews for Hotel Invictus. We arrived at 6pm & were greeted by desk attendant in street clothes wearing no ID. We were informed our room wasn't ready. He took our passports & left them at desk. He then said noone else was working so he would take care of rm. After he left, someone (who seemed to be hotel guest) rifled through front desk & our passports looking for his own passport. After a bit, he found it & returned to his rm. The attendant came back sweating/panting 30 min later. He took us to our rm on 4th fl. To get to our rm, you had to open a door from the elevator area into a hallway. Our rm was down hallway a few steps on the left. Everything in hallway was dark. As we walked into hallway, I noticed a very large industrial-looking lock (6 inches or more) was on outside of hallway door. This lock could be key-locked from the outside. Don't know who had the key. So to leave our rms we would need to unlock our door & then to get out of the hallway we would have to turn a bolt on the large lock. (hopefully unlocked). In case of fire or emergency???. Hotel condition-OLD. Hotel was poorly run/staffed/marked. No 3-star hotel. STAY AWAY!
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

8/10 Good

Ulrich, Rochester, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, personal and a bit unusual.
Small, clean, no frills. Air conditioner works well and is quiet (essential for June, July, August). When window is closed you hear no street noise of significance (our room was out to the street). The TV didn't work (but who goes to Rome to watch TV?), and we had to ask for new towels and toilet paper at the front desk because the cleaning crew didn't provide them. The front desk personel was always friendly and helpful. There are a few great small restaurants in the neighboring streets that are frequented by the locals and provide a much better deal than anything in the more touristy parts of town. Overall, this is a good value. We booked this in large parts because of other reviews posted here, and found most of what was said in those by others pretty much accurate.
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

4/10 Poor

Leo, Brighton, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Stay away, not worth the hassle!
room was smelly, shower side panel was leaking and after taking a shower the whole bathroom was flodded but the worst of all is that they have plenty of rooms available but the breakfast room has only 4 tables, that means having to wait for long time in the mornings to have breakfast which is very inconvenient; Staff not very helpful specially tring to take advantage offering a taxi to the airport for £55 euros when the offcial fixed tariff is 40!!! not on, when I asked why the answer was"well is 40 for the italians, the tourist pay more, sometimes even 70 or 80"!!! ridiculus. will not recomend this hotel and would never stay there again!
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

10/10 Excellent

Ewart, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Re: bellismo experience!
Hotel Re provided foundation for very successful & happy trip to Rome. Great staff: manager Maurice [that's the English language version of his name] is built like a rugby lock but a lot more welcoming!! As soon as we hit the desk he pulled out a map to show us the best way to get to places, highlighted the areas to avoid at night, what buses to use, suggested places to eat & where to shop. Hotel is quiet in area where there are a lot of Government Ministries and it's clean. It's close to the city centre & there's a good supermarket about 10 minutes walk away. Be aware that hotel lobby is on 2nd floor [the lift to it was built during Caeser's time] the breakfast room is a bit cramped & internet for guests slow. Nothing, though, that would stop us going back there again.
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

10/10 Excellent

Wade, Cambridge, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tucked a bit away, but that's good
The Hotel Invictus (AKA Re), is in an older building just off the XX Septembre, with a goodly crop of bars and bistros and cafés around corners. Quick few steps to the bus stop, a bit more to the metro, but as we discovered, the 492 bus will get you about and around rather well if you're staying with the usual hangouts. The hotel itself is small, but recently updated, and all was more than clean and comfortable. The included breakfast is only croissants and coffee, but our group of four had no complaints, although the breakfast room itself was very small for the task. An ancient elevator does the job of getting you up and down, limit two persons at a time. The staff was extremely helpful with all our questions, and their recommendations were more than okay. The neighborhood is busy, but it all calms down at night.
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

8/10 Good

Shlomo, Haifa, Israel

Liked: Cleanliness, property conditions & facilities, room comfort
The Hidden Hotel
We stayed at this hotel on 7 thru 9 September. The hotel is really called the INVICTUS and the check in is on the second floor. There's no sign outside the building but a plaque on the wall. There's a tiny cage-like vintage elevator or you can use the stairs. The receptionist was very friendly and provided lots of useful information. Our room was on the 2nd floor and was very spacious. Rooms on other floors might be smaller. Breakfast is very elementary but the coffee, oh the coffee, is great. Note that it is served in a tiny dining room. Location is great: many cafes and gelaterias in the neighborhood. Also, Piazza Venezia and Termini are within walking distance.
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

10/10 Excellent

SARAHI, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel!!!!
Very good services, people and rooms!!
Response from A on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Fikk melding om at resepsjonen var stengt søndag ettermiddag, men at jeg ville finne en konvolutt med informasjon på disken.
Stayed 2 nights in Feb 2020

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хороший отель
Останавливались на одну ночь, отель находится мин в 30 от Колизея, парковки платные не дорогие (7 евро с 9 вечера до 3 дня) очень приятный парень на ресепшн ждал нашего приезда и предоставил всю необходимую инфо. В номерах чисто, вполне соответсвует цена-качество. Остались вполне довольны.
Stayed 1 night in Jan 2020
Response from and on Jan 23, 2020
Thank you for staying at Hotel Re Luxury Accomodation. Your comment is very important to us.

8/10 Good

Giovanni Paolo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nel complesso ok
Nel complesso tutto bene. Uniche osservazioni la moquette con varie macchie ed una lampadina penzolante in bagno.
Stayed 3 nights in Dec 2019
Response from and on Jan 7, 2020
Grazie per il suo soggiorno, ci scusiamo per il piccolo disagio avuto. La attendiamo presto a Roma.

8/10 Good

Rahileh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from ROBERTA L. on Dec 23, 2019
THANKS FOR YOUR REVIEW :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from and on Jan 23, 2020
Thank you for staying at Hotel Re Luxury Accomodation. Your comment is very important to us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustp la ubicacio y limpieza. No me gusto no tener ningun oyro servicio
Stayed 4 nights in Sep 2019
Response from and on Jan 23, 2020
Thank you for staying at Hotel Re Luxury Accomodation. Your comment is very important to us.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Falsk annonsering i och med att man tror att det är ett lägenhetshotell med kök inklusive mikrovågsugn, spis, kastruller, bestick och andra köksartiklar. Köket är utanför och man får inte ens laga mat. Rummet var mycket mindre än vi trodde med den minsta TV:n vi sett. Tapeterna var hemska. Totalt besvikna.
Stayed 5 nights in Sep 2019
Response from and on Jan 23, 2020
Thank you for staying at Hotel Re Luxury Accomodation. Your comment is very important to us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
特に無し。料金は安かった。
Stayed 2 nights in Sep 2019
Response from and on Jan 23, 2020
Thank you for staying at Hotel Re Luxury Accomodation. Your comment is very important to us.

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from danilo on Jul 31, 2019
Thanks

2/10 Terrible

Kebir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
L'installation sanitaire et douche est trop vétuste, il y a aucune reparti entre l'eau chaude et l'eau froide.
Stayed 4 nights in Jun 2019
Response from danilo on Jun 27, 2019
nous nous excusons pour le désagrément

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from danilo on Apr 5, 2019
Dear Guest Thanks for your opinion

10/10 Excellent

C., Trento, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione, in zona tranquilla. Tutto molto confortevole.
Stayed 4 nights in Nov 2018
Response from danilo on Dec 19, 2018
genitile cliente Grazie mille della sua bella recensione

8/10 Good

ilona, wien

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Für eine Stadtbesichtigung das richtige Hotel da
Sehr interessante Stadt mit sehr vielen Sehenswürdigkeiten und freundlichen Menschen.
Stayed 3 nights in Aug 2018
Response from and on Jan 23, 2020
Thank you for staying at Hotel Re Luxury Accomodation. Your comment is very important to us.

6/10 Okay

Santi, Barcelona

Cercano al centro
A destacar la cercania a zonas turísticas a las cuales puedes llegar a pie. Está rodeado de restaurantes y cafeterías.
Stayed 4 nights in Aug 2018
Response from danilo on Aug 30, 2018
Gracias por su comentario Saluda al director

8/10 Good

Gisela, Würzburg

Liked: Cleanliness, room comfort
Mittelklassiges Hotel in relativ zentraler Lage
Das Hotel ist mit 3 Sternen passend bewertet. Die Lage ist gut. Den Trevibrunnen, das Pantheon und die Piazza Navona können zu Fuß erreicht werden. In direkter Nähe (Seitenstraße) befinden sich mehrere Restaurants sowie eine erstklassige Eisdiele mit hausgemachtem Eis, das man unbedingt probieren muss.
Stayed 4 nights in May 2018
Response from danilo on Jun 8, 2018
Sehr geehrter Kunde, vielen Dank für Ihre Bewertung, wir hoffen, dass Sie uns wieder finden

4/10 Poor

Verified traveler

Klein und dunkel
Zum schlafen reicht es aus! Zimmer klein und dunkel. Frühstück ist für italienische Verhältnisse gut, Frühstücksraum sehr klein. Hotel von außen schwer zu erkennen. Aber da man in Rom eh nur zum schlafen hingeht, reicht es aus! Getränkeautomat zu günstigen Preisen vorhanden.
Stayed 3 nights in May 2018
Response from danilo on Jun 8, 2018
Sehr geehrter Kunde, wir entschuldigen uns, falls Sie Probleme mit dem Zimmer hatten

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unscheinbares Hotel in Mehrfamilienhaus/Zentrumsna
Kurzurlaub in Rom...............................................................................................
Stayed 4 nights in Apr 2018
Response from danilo on Jun 8, 2018
dank

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Gut als Unterkunft für Weltenbummler
Wir nutzten das Hotel lediglich als Schlafplatz, daher hatten wir auch keine all zu großen Ansprüche gestellt. Es ist etwas in die Jahre gekommen, wobei meiner Meinung nach nicht alles mit dem deutschen Standard verglichen werden kann. Frühstück haben wir nicht gebucht, daher kann dieses nicht bewertet werden. Die Bettlaken waren etwas fusselig und hätten etwas sauberer sein dürfen. Da wir die kälteste Woche in Rom erwischt hatten, war die zusätzliche Fleecedecke zum Bettuch hilfreich, aber eine dickere Decke wäre besser gewesen. Das Bad war relativ sauber, natürlich gibt es die ein oder anderen Mängel an Kanten der Dursche etc. Die Handtücher wurden jeden Tag ausgetauscht.
Stayed 4 nights in Feb 2018
Response from danilo on Apr 6, 2018
Sehr geehrter Kunde, vielen Dank für Ihre Bewertung und wir entschuldigen uns, wenn Ihnen einige Dinge nicht gefallen haben

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Nächte im Februar 2018, Internet funktioniert in den Zimmern nicht, im Gegensatz zu der Ankündigung.
Stayed 3 nights in Feb 2018
Response from danilo on Apr 4, 2018
Sehr geehrter Kunde, vielen Dank, dass Sie uns überprüft haben und wir entschuldigen uns für das Problem mit dem WLAN, aber zu dieser Zeit hatten wir dieses Problem, das dann durch den Austausch aller Geräte gelöst wurde.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catastrophique
Pas d'eau chaude n'y de pression dans la douche wifi ne marche pas petit déjeuner horrible pour 9h un croissant et un petit pain et un café froid lit 2 personnes mais avec deux matelas 1 personne la télé ne marchais pas non plus bref une catastrophe plus jamais je suis déçu de l'hôtel mais aussi de expédia qui nous le recommande
Stayed 3 nights in Feb 2018
Response from DA on Feb 11, 2018
bon client D'après ce que je lis vous comprenez que vous n'avez rien aimé de notre hôtel, il aurait été plus approprié de parler avec nous à la réception, donc nous pourrions certainement faire mieux, mais vous savez, il vaut mieux parler de la maison avec un ordinateur.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel bien placé
Hotel calme Dommage pas de communication en français
Stayed 4 nights in Feb 2018
Response from da on Feb 13, 2018
Cher client, Merci pour votre avis, malheureusement nous ne parlons pas français, mais nous parlons bien anglais

4/10 Poor

Verified traveler

Disliked: Room comfort
camera piccola con bocchetta del riscaldamento proprio sopra il letto e ti arrivava l'aria addosso l'acqua della doccia arrivava o bollente o ghiacciata probabilmente un problema del miscelatore segnalato ma non risolto
Stayed 6 nights in Dec 2017
Response from And on Jan 19, 2018
Dear Guest, Thanks for your review. Best regards from Hotel Invictus

4/10 Poor

J., Frankfurt

Disliked: Room comfort
Nicht schlecht, wenn und aber....
Personal freundlich jedoch oft hilflos. Der Leiter selbst ein guter Mann und fähig aber leider nicht immer da. Haben wirklich kein Luxus erwartet Arme halten dich mit dem Zimmer, wohl das schlechteste im Hotel. Kann nur vom Zimmer 101 warmen. Es liegt an der Lage des Zimmers zwischen Küche und Lobby also Lärmbelästigung von beiden Seiten früh morgens und nachts. Keine Aussicht denn zum Zum sehr engen Hinterhof mit leichten Einstieg in das Zimmer gelegen. Fenster musste daher immer geschlossen bleiben. Duschen fast unmöglich dann nur heißes oder kaltes Wasser einstellbar. Wollte einfach nicht klappen. Frühstück sehr monoton in sehr kleinen Raum. Leider Stellte sich heraus, Frühstück nicht inbegriffen, was nicht nur uns aber auch viele andere Gäste überrascht hat. Auch mit dem Internet hatten wir enorme Schwierigkeiten und erst nach drei Tagen konnte uns Leiter helfen in dem er uns Lobby Line zugewiesen hat, was wirklich nicht einfach war. Andere Mitarbeiter waren zwar will ich aber hilflos Andere Mitarbeiter waren hierbei zwar wiligl ich aber hilflos. Wie gesagt, es könnte ein nettes kleines Hotel sein, im recht guten Lage und Anbindung, im Großen und Ganzen trotz einiger Fragezeichen ok, aber sicher nicht im Zimmer 101.
Stayed 7 nights in Oct 2017
Response from A on Nov 5, 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ari

Liked: Cleanliness
Cheap, slightly odd.
Bit weird place, just a sign in a apartment building automatic door. Rooms were small, but clean. Functional and surprisingly quiet. Cheap and location is good. I did not take breakfest
Stayed 1 night in Jun 2017
Response from Danilo on Jun 30, 2017
Dear guest, Thanks for your review

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Response from Danilo on Jun 29, 2017
THANKS

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Meget skuffende.
Tamt "hotel", meget hårde madrasser, og misvisende informationer vedr. transferprisen til/fra lufthavnen.
Stayed 4 nights in May 2017
Response from Danilo on Aug 29, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.

8/10 Good

Søren Bæk

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Danilo on May 27, 2017
Kind customer, thank you for choosing our Hotel to spend your holidays in Rome.