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Reviews of Star of Rome

Star of Rome
Piazza Pio XI 78, Rome, Città Metropolitana di Roma

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ana, Fairview

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel was kind enough to offer hotel pick up and late check-in for an additional price. Bus stop approx 10 steps away. Shops and restaurants nearby. As per the counter, there was hardly anyone ever at the counter. The hotel room also had fruitflies and quite a bunch of them by the ceiling of the bathroom. There is some noise because the hotel is by a main street. The water pressure in the bathroom is nice and hot :). The room has a mini fridge and plenty of storage space, working ac and heater, and a desk. The room for breakfast is small but offers good food and freshly made coffee.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 5 nights in Sep 2023

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation and brilliant staff. Special mention to the wonderful lady that served us for breakfast
Stayed 3 nights in Aug 2023

4/10 Poor

Rachel

Liked: Cleanliness
I felt some of the staff were respectful and helpful. But when the toilet overflowed early in the morning, and there was a flood, I had to leave my room early and start the day a few hours before I was ready to. There was clearly a problem related to the plumbing and was no fault of mine, yet i sensed that some of the staff felt i created the problem. There was no apology from anyone.
Stayed 2 nights in Jun 2023

6/10 Okay

Theresa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location
The hotel was conveniently-placed for access to the city centre. It's on a main bus route and the service is very regular. It was clean and breakfast was good. Each room has very loud boiler systems for hot water which make an really loud and intrusive noise whenever the hot tap or shower are run. The closeness of the rooms meant you could easily hear the loud noise from adjacent rooms, often early morning or overnight. This definitely affected your sleep. We had a very early morning flight home from Ciampino and we had to pay 65 euros for a hotel taxi. This was annoying as the city taxis were advertising the service for 32 euros. I understand that there would be a premium for an overnight taxi, but not double the amount. There is a very nice small restaurant nearby called Boris and there's also a MacDonald's 5 minutes away.
Stayed 4 nights in Jun 2023

6/10 Okay

Ute

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Der Service ist super, wenn auch überfordert. Die Anbindung an öffentliche Verkehrsmittel ist fantastisch. Es müssen dringend Sanierungsarbeiten durchgeführt werden, streckenweise kein Heisswasser und die Duschkabine war undicht. Verwirrend, dass das Hotel unter 3 Namen läuft. Das Frühstücksangebot ist sehr eingeschränkt, aber bei dem Preis darf man nicht mehr erwarten.
Stayed 4 nights in Aug 2023

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très chaleureux, très bons renseignements de la part du personnel Service de transport privé pour l’aéroport, un peu dispendieux Près d’un service d’autobus Petit restaurant typiquement italien très près de l’hôtel
Stayed 2 nights in Jul 2023

10/10 Excellent

ANGELO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura con qualche piccolo ritocchino da fare ma nel rapporto qualità/prezzo è eccellente. Ben collegata al centro tramite i bus con fermata sotto casa.... 10 minuti e siete in pieno centro ... Ottima pulizia e colazione. Il personale è molto simpatico, gentile e pronto a risolvere ogni problema. Consigliatissimo!!!
Stayed 3 nights in Jul 2023

6/10 Okay

sonia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Purtroppo la struttura avrebbe bisogno di essere rinnovata e ripulita Mi è sembrato un ambiente trascurato, quando siamo arrivati c'erano un sacco di formiche nel bagno. Anche l'arredamento piuttosto subente e con tende sporche. La colazione parecchio triste. Non ci tornerei

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
ci siamo trovati molto bene, i bagni di alcune camere da ristrutturare ma nel complesso tutto bene, nell'arrivare c'era Flaminia ad aspettarci molto gentile e ci ha seguito per tutto il pernottamento, le colazioni molto abbondanti e Niko molto disponibile a fornire ogni cosa con grande gentilezza
Response from Flaminia on May 14, 2023
Siamo molto contenti che vi siate trovati bene!Speriamo di rivedervi presto!