Ratings based on 351 Verified Reviews

3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque, NM

Decent Hotel

Posted Jul 16, 2017
The staff were great. Very accommodating. I thought the shower tiles could have been cleaner. When you made coffee in their one cup maker there was a film of something after the machine was done making the coffee. It probably needs to be cleaned out now and then. Our room was close to the office where there was a pop machine so every time someone bought pop we would hear it. Other than all that it was a decent place to stay.
Comment from Hotel Management
Jul 17, 2017 by Mercedes Andrade, Hotel Management
Thank you for taking the time to review our hotel. I do apologize about the bathroom tiles and coffee maker i will be passing on your feedback with my housekeeping staff. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Place to Rest Your Weary Head

Posted Jun 10, 2017
The room was very clean and comfortable. Staff very friendly, helpful, and accommodating. Close to lots of restaurants. Breakfast was adequate. It was a wonderful place to stay after a long day of driving.
Comment from Hotel Management
Jun 12, 2017 by Mercedes Andrade, Hotel Management
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us and our staff was much of assistance. We appreciate your kind comment, I will be sure to pass along to my staff. We hope to see you soon. Again thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to restaurants

Posted May 30, 2017
Pros: Fairly close to the main highways and restaurants.
Cons: Shower water was barely warm in the morning...... they did set a note for maintenance to check it out...
I had pre-booked through Expedia, and had my confirmation information with me. Unfortunately, the confirmation did not show up on the hotel's system. The front desk associate, however, was able to get us into a room (one of the last, so we were fortunate) and then proceeded to contact Expedia to resolve the issue. I'm not sure what happened to the room confirmation, but I am grateful the hotel was able to honor it and THEN determine what needed to be done... The room was a bit smaller than we expected, but still comfortable....
Comment from Hotel Management
Jun 12, 2017 by Mercedes Andrade, Hotel Management
Thank you for your review on our hotel. I apologize for the water in your room we did let maintenance know and the problem was fixed we appreciate you bringing it to our attention. I'm glad to hear our staff was able to accommodate you. I will be sure to pass along you kind comments. Again thank you and we hope to see you soon.
4 out of 5
by A verified traveler

Posted May 23, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017 by Jinny, Hotel Management
Thank you for your rating.
4 out of 5
by Mark W

Posted May 23, 2017 on Hotels
Clean comfortable and close to good food choices. Great Mexican next door.
Comment from Hotel Management
Jun 12, 2017 by Jinny, Hotel Management
Thank you for taking the time to review our hotel. We appreciate your comments. Glad to hear you enjoyed your room and our surrounding restaurants. We hope to see you again.
4 out of 5
by A verified traveler

Very clean !

Posted May 20, 2017 on Hotels
Nice place. The rooms are clean with newer carpet and paint. The bed was comfortable. The one and only downside of this best western was that it seems to be a remodeled motel. The rooms are new but still have Motel feel so it felt overpriced.
Comment from Hotel Management
Jun 27, 2017
Thank you for taking the time to review our hotel. We appreciate your comments and feedback. We are remodeling our property. I will be sure to pass along your concerns. Again thank you and we hope to see you again.
2 out of 5
by nathan

Pass

Posted Apr 30, 2017 on Hotels
Bugs in room . Pool not working ,small rooms . Not very clean .
4 out of 5
by Robert

Great bed and breakfast

Posted Apr 23, 2017 on Hotels
Comfortable bed was excellent. Quiet room smelled a little musty. Very nice breakfast included.
5 out of 5
by A verified traveler

Would definitely stay again

Posted Apr 19, 2017 on Hotels
Everything was excellent from check in to check out. The room was pristine and the restroom and sink area was super clean. AC worked like a dream. The breakfast had many options and we were very happy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to restraran & shopping

Posted Apr 18, 2017
Room I booked wasn't available upon arrival, but did get room after a few days