I stayed for 8 nights.
I will start with the positives:
1. Extremely clean, everywhere.
2. Both Pool areas are great. Private, tranquil.
3. Restaurants are very nice, breakfast is very good.
4. Spa area is very nice.
5. Beds are extremely comfortable.
6. Showers are hot.
Not so good:
1. Rooms are tired - need updates. Uncomfortable chairs and stained grout in the floor tiles.
2. It is extremely noisy in the rooms. You can hear everyone in the hallway, outside the balcony, above you and next to you. I was near the entrance of the building and heard the door slamming all day.
3. The gym is in need of an update. The elliptical had duct taped handles and the rest of the machines were also worn.
4. Although there is ample parking available on sight, they charge you 15€ to use it. Most people opt to park on the street. A nuisance fee for guests.
5. Two of the three employees I interacted with at the front desk were rude and unhelpful - actually rather disinterested.
6. The air conditioning unit in the room was worthless. The room was mostly humid and damp, and the AC did not keep it cool. The thermostat looked like it was 20 years old. There are no fans and the front desk, when I said the AC wasn’t working replied - do you really want someone to check it?
I love the Barceló brand and use it frequently. Sadly, this location has made me want to look elsewhere. Maybe because it was August and they are busy regardless.