Seasonal outdoor pool
Check availability

Reviews of Spark by Hilton Round Rock

2.5 out of 5
Spark by Hilton Round Rock
609 Chisholm Trail, Round Rock, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 335 out of 887 reviews" "
Rating 8 - Good. 319 out of 887 reviews" "
Rating 6 - Okay. 129 out of 887 reviews" "
Rating 4 - Poor. 50 out of 887 reviews" "
Rating 2 - Terrible. 54 out of 887 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Allyson

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Schellon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I think we were in a "remodeled " room. I can't believe what a horrible job they did on paint and hanging pictures etc the toilet paper dispenser had one end the wrong way🙄 and the bathrm tile which didn't look fresh is actually loose and if it isn't fixed properly the tile will break. I took pictures of someone wants to see. I really can't believe that room "passed" inspection. Other than that it was a decent stay. The doors slam a bit too hard and I'm quite certain it was disturbing others..
Stayed 1 night in Mar 2024

2/10 Terrible

Makenzie

Traveled with family
Disliked: Amenities
I didn’t like that the the woman serving breakfast was very rude and acted like they didn’t want to work. They also had a Oder problem in the rooms it was really bad . I wish I would get refunded for how terrible everything was but that will be my last time booking that hotel .
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024

8/10 Good

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Besides the pool is not in service everything was good
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Front desk not too friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Francisco

Stayed 1 night in Mar 2024

4/10 Poor

Tyler

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The first morning I had a shower head shoot off and hit me in the head because it was broken and someone taped it on with scotch tape. We had to move rooms which was disappointing, because the air conditioner made the whole room smell musty. I wish there would have been some restitution but you could tell they weren’t interested in that. Besides these things it was an ok stay. I would pay extra to stay somewhere else next time.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Two night stay while visiting family in the area. Good hot coffee and clean rooms.
Stayed 2 nights in Mar 2024

8/10 Good

Marilu

Liked: Cleanliness, staff & service
Beds were comfortable & good breakfast, but the property is very dated & there was a chair in our room that was in pitiful condition with holes in the material & needed to be thrown out.
Stayed 1 night in Mar 2024

10/10 Excellent

Kesha

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it was easy access to the highway. I didn’t like so much the inconvenience of the construction going on at the hotel. There wasn’t very much signage letting you know directions you could park or get into the parking lot being that I’m not from the Austin area I’m actually from West Texas, we took a six hour ride, but overall my state was good .
Stayed 2 nights in Feb 2024

6/10 Okay

Yuki

Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the chisholm trail and to are event we went to the hot water for the shower was lukewarm
Stayed 3 nights in Feb 2024

10/10 Excellent

Humberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2024

8/10 Good

Tajuana

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2023

8/10 Good

Gary

Stayed 1 night in Feb 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

6/10 Okay

Rebecca

Traveled with family
The room was average for the price but sofa in the room was not clean.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Okay for budget friendly stay
Pictures do not match the interior currently. It appears that they are under going renovation. Bed is comfortable and housekeeping staff are excellent.
Stayed 4 nights in Jan 2024

8/10 Good

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Physical property is a little dated, but very well maintained and clean. Great customer service.
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Percy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Dec 2023

8/10 Good

Francisco

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was clean, quiet and easy to get to. I wish there was a bigger selection for breakfast but it was not bad.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Chimere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna, Hutto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Ofelia

Very good clean
Stayed 2 nights in Dec 2023

10/10 Excellent

Amauche

Stayed 2 nights in Dec 2023

8/10 Good

Christin

Business traveler, Traveled with partner
Liked: Staff & service, amenities
You can tell this is an older property that they have given a face-lift to. The room I had was big so definitely nice for the space but didn't necessarily need it but good for the price. Wifi worked great. They had a complimentary breakfast that was ok. I probably would not stay here again just because I felt there were some sketchy people.
Stayed 2 nights in Dec 2023

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean and affordable
Was there for a soccer tournament. This is our second time staying there. Overall a good experience and reasonable cost for the area. I would recommend to anyone looking for a quality place to stay.
Stayed 2 nights in Dec 2023

2/10 Terrible

Jessica

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful staff!!!!!
Stayed 1 night in Dec 2023

6/10 Okay

Elliott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best in the area
The front desk lady was extremely rude! The room smelled awful. It had a curry smell that would not go away. Will never stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Dec 2023

2/10 Terrible

Jesse

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like iy
Stayed 2 nights in Nov 2023

10/10 Excellent

pietro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great staff. Once construction is done it will be fine
Stayed 7 nights in Nov 2023

6/10 Okay

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was an alright place to stay. Property and room just needs alittle TLC. Alot of small things. The construction on the road makes the entrance difficult to see.
Stayed 1 night in Nov 2023

2/10 Terrible

Antonietta, Somerville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction all around and a highway separated the hotel from the nearest store. Unless you had a car you were stuck behind the construction with no way to get anywhere. Rugs in the room were filthy and smelly.
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Room comfort
Not a terrible stay but not the best
With construction going on, it made a little difficult getting in and out of hotel. Check in was fine. Smelled clean in building. Room was cool and clean. Wished there was a mirror in room somewhere. Would have liked the water to be hotter in shower. Main concern, as we were leaving the hotel, noticed a Tahoe looked broken in to. Driver window was shattered so I was worried about my car but it was fine. I saw a sign not responsible for brake in's and there was graffiti writings all over the parking area. Maybe this will get cleaned up and get better security. Probably won't stay here again.
Stayed 1 night in Oct 2023

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our hotel room smelled terrible when we got in there. The refrigerator smelled like mold, and the room was very musty. There was rust on the mattress of the pullout couch from the metal frame.
Stayed 1 night in Oct 2023

2/10 Terrible

Peter

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, sink was clogged, shower was a trickle, and no mirror in the room. Staff was nice, but so many better options in the area.

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very nice
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, room comfort
Ok hotel
Good Hotel. Entry way currently blocked by construction. Room was clean but had a musty oder.
Stayed 3 nights in Oct 2023

6/10 Okay

Angelica

Traveled with family
Property is old, the curtains in our room had holes on them. Bed were confortable. Breakfast was ok considering is “free”. I wouldn’t stay in this hotel again.
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just current road construction is the only problem
Stayed 1 night in Oct 2023

8/10 Good

Beverly, ARLINGTON

Liked: Cleanliness
This property was a little difficult to get to because of road construction. No fault to them I understand. It seemed to be a little older property, no frills. Breakfast didn’t look great, so headed out to find something else. I found 1 bug on my bed when I sat down on it after arriving, I didn’t report it because it was just 1. If I had found others definitely would had reported it. This is was 1 night stay for a Open House I was doing for a client in the area. This is a clean, no frills type property and it served it’s purpose for the occasion.

6/10 Okay

Haylea

Business traveler
Liked: Cleanliness, staff & service
Impossible to get to
Just okay. It was IMPOSSIBLE to figure out how to access this hotel. Seeing as the construction is a mess, the rooms are extremely dated, and it is nearly impossible to figure out that the road to access this hotel is in fact, a road, making it not worth the price. Just spend the extra $20 bucks to stay at the Aloft down the road.
Stayed 1 night in Sep 2023

6/10 Okay

John

Traveled with family
Disliked: Property conditions & facilities
Place was pretty dated.
Stayed 1 night in Sep 2023

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023