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"It was a superb all-around experience from the moment we walked in. We were greeted with a great welcome, and our very heavy luggage, which we lugged from the train station, was quickly taken away from us and stored until our room was ready. As a bonus, once our room was ready, it was taken up and neatly stored in our room ahead of our check-in. Our check-in process with Roger was thorough and professional. The property is beautiful. Not a single disappointment. The room and bath were spacious and well-appointed—such a fantastic touch with the complimentary mini-bar. We only spent a day as a layover on our journey to Florence. I wished we had more days. This property was more of a five-star and a masterclass on hospitality."

"Wonderful hotel centrally located with professional and friendly staff throughout. Great sun deck with small pool. Breakfast had everything. I am returning in September as for me it was perfect "

"A comfortable hotel with old world charm and modern amenities."

"Wonderful hotel and staff. VERY CLEAN!!!"

"Nice place, great location"

"I thought the hotel was beautiful and the setting was fantastic. I loved the spa and amenities and we had a phenomenal dining experience at Le Cupole. I would highly recommend this hotel to anyone looking for a special getaway with beautiful views and lovely sunsets on the Italian Riviera. "

"Having paid for a room with the 3 twin bed option, we had to pay €35 upgrade to get the 3 beds! Then, as we were given our room key cards, they mentioned that they were having some plumbing problems… didn’t specify. I asked if this would be sorted out today… “yes, we expect so”. The next morning, the water was freezing… we had to shower in that! It’s a 4* hotel… surely, there should be some sort of refund? Otherwise, the room was great!"

"The only reason for 4 stars is the building is not new, but I had a really lovely stay and the staff were very helpful. Everything felt luxury except for the price. I especially appreciated the outdoor bar/cafe and the bountiful complimentary breakfast."

"Fantastic very warm pool in the winter "