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Excelsior Palace Portofino Coast

Photo gallery for Excelsior Palace Portofino Coast

Exterior
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Excelsior Palace Portofino Coast

Excelsior Palace Portofino Coast

5.0 star property

9.2/10 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035

Explore the area

  • Popular LocationSan Michele di Pagana Beach6 min walk
  • Popular LocationBasilica of Sts. Gervasius and Protasius13 min walk
  • Popular LocationRapallo Castle15 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)33 min drive

Room options

About this area

Rapallo

Located in Rapallo, Excelsior Palace Portofino Coast is connected to the convention center. Castello di Punta Pagana and Basilica of Sts. Gervasius and Protasius are local landmarks, and some of the area's attractions include Scoglio dei Mille and Sestri Levante Bowling. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and ziplining.

What's nearby

  • Marina di Rapallo - 3 min walk
  • San Michele di Pagana Beach - 6 min walk
  • Basilica of Sts. Gervasius and Protasius - 13 min walk
  • Castello di Punta Pagana - 14 min walk
  • Rapallo Castle - 15 min walk

Getting around

  • Rapallo Station - 15 min walk
  • Cristoforo Colombo Airport (GOA) - 33 min drive

Restaurants

  • Ristorante Pizzeria Bella Napoli - 7 min walk
  • Rocco e i Suoi Fratelli - 11 min walk
  • Gran Caffe Rapallo - 11 min walk
  • Ristorante Pizzeria Nettuno - 11 min walk
  • Ristorante Pizzeria Taverna Azzurra - 13 min walk

About this property

Excelsior Palace Portofino Coast

5-star luxury hotel connected to the convention center
You can look forward to a free breakfast buffet, 18 holes of golf, and a marina at Excelsior Palace Portofino Coast. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Treat yourself to a body scrub, aromatherapy, or a sports massage at Wellness Center, the onsite spa. Enjoy Mediterranean cuisine, al fresco dining, and a poolside location at the two onsite restaurants. Pilates classes are offered at the health club; the property also has a poolside bar, a rooftop terrace, and 2 coffee shops/cafes. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Valet parking (surcharge), train station pick-up service, and a free beach club on site
  • A banquet hall, a porter/bellhop, and luggage storage
  • A 24-hour front desk, concierge services, and massage treatment rooms
  • Guest reviews say great things about the location
Room features
All 119 individually furnished rooms have perks such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with satellite channels
  • Childcare services, heating, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eden Roc Lounge
  • Ristorante Lord Byron
  • Sporting Bar
  • Yachting Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Free beach club
  • Full-service spa
  • Health club
  • Pilates classes
  • Spa tub

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (6,997 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Marina
  • On a private beach
  • On the bay
  • On the boardwalk
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
  • One of the dining venues
  • Beach
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Welcoming dogs and cats only
Up to 18 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 110.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 110.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number 010046-ALB-0033

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast have a pool?

Yes, this property has 2 outdoor pools. The pool is closed seasonally each year from January 1 to April 24.

How much does it cost to stay at Excelsior Palace Portofino Coast?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Excelsior Palace Portofino Coast on Feb 12, 2023 start from $139.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excelsior Palace Portofino Coast pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 10 per pet, per day.

How much is parking at Excelsior Palace Portofino Coast?

Valet parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Excelsior Palace Portofino Coast?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Excelsior Palace Portofino Coast?

Check-out is at noon.

Where is Excelsior Palace Portofino Coast located?

Located in Rapallo, this beachfront hotel is next to a golf course and within a 10-minute walk of Marina di Rapallo and San Michele di Pagana Beach. Spiaggia pubblica Travello and Spiaggetta di Prelo are also within 15 minutes. Rapallo Station is 15 minutes by foot and Santa Margherita Ligure Portofino Station is 19 minutes.

Can I cancel my reservation for free at Excelsior Palace Portofino Coast and receive a full refund?

Yes, Excelsior Palace Portofino Coast offers free cancellation on select room rates, because flexibility matters! Please refer to Excelsior Palace Portofino Coast cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 970 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 235 out of 970 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 38 out of 970 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 18 out of 970 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 13 out of 970 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Mount Juliet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that kept me from rating everything a 5 was there was lots of work happening on the property. The main restaurant was a bit expensive. But we absolutely loved our stay and will definitely return when visiting the Italian Riviera.
Stayed 3 nights in Jan 2023

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is situated in a great location high on the hill overlooking the marina

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous area Gorgeous Palace It is a Life of Prince story to stay this hotel Love the pool and the view of Mediterranean ocean Yes 5 étoiles Hotel

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and restful stay. The staff could not have been kinder and every part of the visit was exquisite!
Stayed 2 nights in Nov 2022

2/10 Terrible

Jan

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

EITAN

Stayed 1 night in Oct 2022

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great except that dinner is not available until 7:30 pm and the walk to the center of the waterfront requires an unsafe traverse across a street with a blind curve and speeding cars and motorbikes. The sidewalk on the hotel side of the street ends before you reach a safe crossing. The hotel also does not have an ATM.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ban, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff the most: they were so attentive to any request or question and made me feel like home. Also, the property is amazing, it has everything anyone needs for a quality time and to relax and enjoy the beautiful city of Rapallo. Thank you for the exceptional experience
Stayed 3 nights in Sep 2022

2/10 Terrible

Marwan

Traveled with group
Disliked: Staff & service, property conditions & facilities
Maybe you should book elsewhere
The hotel is very old and the furniture is outdated. The basic necessities are not offered like an iron ( for supposed safety reason versus trying to charge for the service), coffee machine and beach/restaurant service by the sea.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kristinne

Stayed 3 nights in Aug 2022