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Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers

Guest reviews

4.6 out of 5 Wonderful
875 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationMarina di Rapallo3 min walk
Popular LocationSan Michele di Pagana6 min walk
Popular LocationCastle-on-the-Sea (Castello sul Mare)15 min walk
AirportGenoa (GOA-Cristoforo Colombo)41 min drive

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  • Superior Room

    4.5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Room
  • Classic Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsClassic Double Room Single Use
  • Exclusive Double Room, Sea View

    4.9/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsExclusive Double Room, Sea View
  • Superior Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Partial ocean view
    • Sleeps 1
    • 1 Double Bed
    More detailsSuperior Double Room Single Use
  • Suite, Sea View

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, Sea View
  • Classic Room

    4.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsClassic Room
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 1 Double Bed and 2 Twin Beds
    More detailsJunior Suite
  • Classic Triple Room

    4.7/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Twin Bed
    More detailsClassic Triple Room

About this area

Rapallo

Located in Rapallo, Excelsior Palace Hotel is connected to the convention center. Castello di Punta Pagana and Basilica of Sts. Gervasius and Protasius are local landmarks, and some of the area's attractions include Sestri Levante Bowling and Passeggiata di Anita Garibaldi. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ziplining and ecotours.
Visit our Rapallo travel guide
View in a map
Popular Location

What's nearby

  • Marina di Rapallo - 3 min walk
  • San Michele di Pagana - 6 min walk
  • Basilica of Sts. Gervasius and Protasius - 11 min walk
  • Castello di Punta Pagana - 14 min walk
  • Castle-on-the-Sea (Castello sul Mare) - 15 min walk

Getting around

  • Rapallo Station - 15 min walk
  • AirportCristoforo Colombo Airport (GOA) - 41 min drive

Restaurants

  • Ristorante Lord Byron — 1 min walk
  • Eden Roc Lounge — 1 min walk
  • Ristorante Pizzeria Bella Napoli — 7 min walk
  • Il Focone — 10 min walk
  • Rocco E I Suoi Fratelli — 10 min walk

About this property

Excelsior Palace Hotel

5-star hotel with pools, private beach, full-service spa
Catch some rays on Excelsior Palace Hotel's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 119 individually furnished rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
Excelsior Palace Hotel offers 119 accommodations with minibars and safes. Each accommodation is individually furnished. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Rapallo hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Center has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: EUR 16 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle rentals
  • Fitness center
  • Free beach club
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Scooter/moped rentals
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian

Business services

  • Business center
  • Meeting rooms
  • Conference center (6997 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • In-room massage
  • Individually furnished
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 15 to May 31:
  • Beach
  • Dining venue
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Dogs and cats only
Up to 18 lbs
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: EUR 16 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number 010046-ALB-0033

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Hotel Hotel Rapallo

Frequently asked questions

Can I cancel my reservation for free at Excelsior Palace Hotel and receive a full refund?
Yes, Excelsior Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Excelsior Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Excelsior Palace Hotel?
As of Oct 21, 2020, prices found for a 1-night stay for 2 adults at Excelsior Palace Hotel on Nov 1, 2020 start from $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Excelsior Palace Hotel have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is Excelsior Palace Hotel pet-friendly?
Yes, this hotel allows cats and dogs with a maximum weight of up to 18 lbs per pet. There's a fee of EUR 10 per pet, per day.
How much is parking at Excelsior Palace Hotel?
Valet parking is available for EUR 16 per day. Limited spots are available.
What time is check-in at Excelsior Palace Hotel?
Check-in is from 3:00 PM–midnight. After-hours check-in is not available.
What time is check-out at Excelsior Palace Hotel?
Check-out is at noon.
Where is Excelsior Palace Hotel located?
Located in Rapallo, this beachfront hotel is next to a golf course and within a 10-minute walk of Marina di Rapallo, San Michele di Pagana, and Pomaro. Spiaggia pubblica Travello and Spiaggetta di Prelo are also within 15 minutes. Rapallo Station is 15 minutes by foot and Santa Margherita Ligure Portofino Station is 19 minutes.
4.6
Wonderful
5 - Excellent
601
4 - Good
218
3 - Okay
31
2 - Poor
14
1 - Terrible
11

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property! Highly recommended!
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The staff is amazing, the property is exceptional and the area of Italy will not disappoint!
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian Excursion
Really amazing experience . Some areas need attention but overall we had a lovely 3 days stay here. Would def return. Lovely Restaurant and Bar. Perfect service . Great great location. Setting is wonderful with amazing views . Thanks to all staff !
Stayed 2 nights in Oct 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again for sure, from moment you walk in, you feel the difference. Professional staff, excellent attention to details, great hotel.
Stayed 1 night in Oct 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelsior Palace Hotel is by far the BEST place to stay in Rapallo!!! The breakfast has a really nice spread with so many items to choose from as well as a stunning view. We were lucky enough to be upgraded to a room with a view and balcony...made the trip priceless. The decor reminds me of Marie Antoinette and is very charming. Very central to restaurants and the local supermarket. Truly enjoyed our stay...unforgettable!
Stayed 3 nights in Sep 2019

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