Roy Chalets

"Nice staff, the pool was out of order, not a high end hotel but a very decent place "

"SO FRIENDLY rooms were wonderful and staff was knowledgeable and sweet "

"Large clean room. Very nice."

"The internet is really slow but it’s free so that’s good. Good deal for the price paid. "

"I really liked how nice and helpful the front desk staff were but the thing i disliked are how you have to pay extra to get a room with a microwave and a fridge in them. For the prices.of the rooms already they should all have at least those included."

"So... No where was it mentioned that this property was undergoing construction. Front lobby closed. Equipment in the parking lot. "Gift Shop" closed, or nearly diminished anyway, besides a few items in a cooler next to where you currently check in. The pool itself was okay, but the floor did not seem clean, and the panels in the ceiling were removed and/or out of place. The front desk was okay... But not great. I had to ask where to go to get to our room, and where the property amenities were located. Just gave me the key and said enjoy your stay. And although they were friendly enough, there is definitely a lack of professionalism. The housekeepers were friendly, and the gentlemen working the breakfast were very friendly and accommodating. The room was just okay. It was fine, but there were definitely drawbacks. The window was falling apart, the refrigerator was tiny, which is normal I guess, but we had to press the cold button every two hours to keep items refrigerated. The bathroom was probably the nicest part of the room itself. And that was just okay; nice, but not exceptional or impressive. What I would expect for paying for a hotel room. If I had known the hotel were under construction, we would have stayed elsewhere for sure."

"It was great"

"I liked how the rail system was in walking distance and it took you to some cool places in Tacoma."

"Breakfast was a little skimpy"