I have now stayed in a few IHG properties and unfortunately this is my least favorite. For one, it’s 2024, please get smart TVs and allow guests to stream. Check in was a good experience but the rooms are ok at best (a little beat up like wall scratches and such). There is no microwave anywhere in the hotel, not even the lobby and they have to bring you one if you need (huge inconvenience when I had an hour to check out and although I was told it would take 20 mins for the microwave to come to my room, it never came). The room with a balcony was convenient since the weather was nice.