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Overview of Park Pointe Hotel

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Desk, blackout drapes, iron/ironing board, free WiFi
In-Room Business Center
In-Room Business Center
In-Room Business Center

Park Pointe Hotel

2 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationSouth San Francisco Convention Center1 min walk
    Popular LocationSan Francisco Baking Institute2 min drive
    Popular LocationThe Shops at Tanforan5 min drive
    AirportSan Francisco, CA (SFO-San Francisco Intl.)7 min drive

Choose dates to view prices

About this area

South San Francisco

Near a train station, Park Pointe Hotel is in an area with good airport proximity. The area's natural beauty can be seen at Twin Peaks and Golden Gate Park, while San Francisco Museum of Modern Art and California Academy of Sciences are cultural highlights. Check out an event or a game at Oracle Park, and consider making time for San Francisco Zoo, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • South San Francisco Convention Center - 1 min walk
  • San Francisco Baking Institute - 2 min drive
  • Artichoke Joe's Casino - 3 min drive
  • The Shops at Tanforan - 5 min drive
  • Bayfront Park - 5 min drive

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 16 min walk
  • San Francisco International Airport (SFO) - 7 min drive

Restaurants

  • King Sun — 1 min walk
  • Denny's — 5 min walk
  • Peet's Coffee & Tea — 13 min walk
  • Pronto's — 13 min walk
  • Cecilia's Pizza & Italian — 13 min walk

About this property

Park Pointe Hotel

Hotel in South San Francisco with free parking
Conference space, multilingual staff, and wedding services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite. All 217 rooms offer free WiFi, TVs with cable channels, and hair dryers. Phones, ironing boards, and desks are among the other amenities that guests will find.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • No elevators
  • Reception hall
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Filipino
  • Spanish

Business services

  • Conference space (6400 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Renovated entire property - April 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3 PM - 10:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

3.2
Rating 5 - Excellent. 187 out of 997 reviews
5 - Excellent 19%
Rating 4 - Good. 296 out of 997 reviews
4 - Good 30%
Rating 3 - Okay. 234 out of 997 reviews
3 - Okay 23%
Rating 2 - Poor. 121 out of 997 reviews
2 - Poor 12%
Rating 1 - Terrible. 159 out of 997 reviews
1 - Terrible 16%

3.6/5

Cleanliness

3.5/5

Staff & service

2.9/5

Amenities

3.2/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place to stay in
Stayed 1 night in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Carpet not clean
Stayed 1 night in Apr 2021

3/5 Okay

Stayed 1 night in Apr 2021

3/5 Okay

Stayed 1 night in Apr 2021