Park Pointe Hotel

Photo gallery for Park Pointe Hotel

Primary image
Desk, blackout drapes, iron/ironing board, bed sheets
In-room business center
In-room business center
In-room business center

Overview of Park Pointe Hotel

Park Pointe Hotel

2.0 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Contactless check-out
Map
245 S Airport Blvd, South San Francisco, CA, 94080

Explore the area

  • Popular LocationSouth San Francisco Convention Center1 min walk
  • Popular LocationSan Francisco Baking Institute2 min drive
  • Popular LocationThe Shops at Tanforan3 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)7 min drive

Choose dates to view prices

About this area

South San Francisco

Near a train station, Park Pointe Hotel is in an area with good airport proximity. The area's natural beauty can be seen at Twin Peaks and Golden Gate Park, while CuriOdyssey and California Academy of Sciences are cultural highlights. Check out an event or a game at Cow Palace, and consider making time for San Francisco Zoo, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • South San Francisco Convention Center - 1 min walk
  • San Francisco Baking Institute - 2 min drive
  • The Shops at Tanforan - 3 min drive
  • Artichoke Joe's Casino - 3 min drive
  • Cow Palace - 10 min drive

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 16 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • Denny's - 5 min walk
  • Peet's Coffee - 13 min walk
  • Di Napoli Pizzeria & Ristorante - 13 min walk
  • Taqueria La Morena - 14 min walk
  • Ristorante Buon Gusto - 14 min walk

About this property

Park Pointe Hotel

Hotel in South San Francisco with free parking
Along with a conference center, this hotel has conference space and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, multilingual staff, wedding services, and a garden are onsite.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Restaurants on site

  • King Sun

Conveniences

  • Ballroom
  • Banquet hall
  • No elevators
  • Reception hall
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (6400 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - April 2019
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

Overall score and ratings

3.1
Rating 5 - Excellent. 190 out of 936 reviews
5 - Excellent 20%
Rating 4 - Good. 240 out of 936 reviews
4 - Good 26%
Rating 3 - Okay. 187 out of 936 reviews
3 - Okay 20%
Rating 2 - Poor. 122 out of 936 reviews
2 - Poor 13%
Rating 1 - Terrible. 197 out of 936 reviews
1 - Terrible 21%

3.4/5

Cleanliness

3.4/5

Staff & service

2.8/5

Amenities

3.1/5

Property conditions & facilities

3.1/5

Eco-friendliness

4/5 Good

Traveled with group
Liked: Staff & service
Was a decent place to stay with such short notice but not to shabby!
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
Great hospitality
Stayed 1 night in Jun 2022

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
It was not like I expected
Stayed 1 night in Jun 2022

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a issue checking in i miss my flight and when I came to check in there was sign on the entrance explaining that my room has been cancell
Stayed 1 night in Jun 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff that checked us in was amazing so friendly and professional but the staff that checked us out was absolutely un professional
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe and dirty area
Stayed 4 nights in Jun 2022

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms Nothing like in the pictures. The place smells
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The carpet was very filthy. Drops and stains all over. Room smells like weed. Called the receptionist and changed the room but stains on the walls and lifted carpets on floor.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Man this place was so shady. Had we known, we would have stayed at the Travelodge down the street for rhe same price no question or in Mountain View. The area around and the parking lot is really run down. We were concerned about parking our car there. The room itself had carpet. The room and bathroom were not clean. We had to push the metal door in hard in order to open it. The check-in lady was super bored and not that friendly.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms where really dirty.
Stayed 1 night in Jun 2022