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Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks
Desk, iron/ironing board, free WiFi, alarm clocks

Guest reviews

3.6/5 Good
759 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Business Services
  • Bar
  • 24/7 Front Desk

Map

Explore the area

Popular LocationPier 13 min walk
Popular LocationPort of San Juan6 min walk
Popular LocationCastillo de San Cristobal8 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)15 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed

    3.9/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed
  • Superior Room, 2 Double Beds

    3.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds
  • Junior Room

    Room amenities

    • 190 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsJunior Room
  • Standard Room, 2 Double Beds

    4/5 guest room rating

    Room amenities

    • 1690 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

San Juan

Located in San Juan, Hotel Milano is in the city center and near the beach. Castillo de San Cristobal and Convento de Los Dominicos are notable landmarks, and if an activity is on the agenda, check out Pier 1. Looking to enjoy an event or a game while in town? See what's going on at Jose Miguel Agrelot Coliseum. Looking to get your feet wet? Scuba diving, snorkeling and sailing adventures can be found near the property.

Visit our San Juan travel guide
Map
Popular Location

What's nearby

  • Pier 1 - 3 min walk
  • Port of San Juan - 6 min walk
  • San Juan Cathedral - 7 min walk
  • La Fortaleza - 7 min walk
  • Castillo de San Cristobal - 8 min walk

Getting around

  • Sacred Heart Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • Punto de Vista — 1 min walk

About this property

Hotel Milano

San Juan hotel in Old San Juan, walk to San Juan Gate
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and a 24-hour front desk. All 30 rooms boast deep soaking tubs and offer free WiFi and TVs. Other amenities available to guests include refrigerators, free international calls, and free long-distance calls. Limited housekeeping is available.
Hotel Milano offers 30 air-conditioned accommodations with complimentary bottled water and hair dryers. Televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Microwaves and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitizer provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Discounted parking nearby

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Microwave (on request)
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Free bottled water
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-out is available.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Milano
Hotel Milano San Juan
Milano Hotel
Milano San Juan
Milano Hotel San Juan
Hotel Milano San Juan Puerto Rico
Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

Can I cancel my reservation for free at Hotel Milano and receive a full refund?
Yes, Hotel Milano offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Milano cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at Hotel Milano?
Check-in begins at 3:00 PM.
What time is check-out at Hotel Milano?
Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).
Where is Hotel Milano located?
Located in Old San Juan, this hotel is within a 10-minute walk of Pier 1, San Juan Cathedral, and La Fortaleza. San Juan Gate and Castillo de San Cristobal are also within 10 minutes.

Guest reviews

Overall score and ratings for Hotel Milano

3.6
5 - Excellent
160
4 - Good
307
3 - Okay
168
2 - Mediocre
72
1 - Poor
52
3.7
Cleanliness
3.9
Service and Staff
3.2
Amenities
3.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Peaceful place to stay. Clean and rooms are well condition.

Stayed 3 nights in Jul 2020

1/5

    No parking too small

    Stayed 1 night in Jun 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Apr 2020

      1/5

        This traveler didn’t leave comments with their review
        Stayed 1 night in Mar 2020

        2/5

        • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
        Do not go to this hotel

        The rooms are extremely deteriorated and don’t look anything like the pictures. The service from Hiram in the reception desk was terrible, lack of empathy and the opposite of customer service.

        Stayed 1 night in Mar 2020