Ratings based on 277 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in safe neighbourhood close to metro

Posted Sep 30, 2017
The hotel was lovely and clean, but a bit noisy at times in the hallways. Seems like all the doors are slamming in the morning and you can hear every word from the hallways while in bed, so difficult for a light sleeper.
4 out of 5
by Priya

Posted Jul 3, 2017 on Hotels
I wanted a more residential neighborhood in Milan, and this hotel is suited for that purpose: it is quieter, with good breakfast in the morning.
3 out of 5
by janet

mixed feelings

Posted Jun 29, 2017 on Hotels
Our room was comfortable and clean. Lounge comfy and cool. TV had options to change some programs to English: nice for a veg-out for an hour or so! Not enough staff on desk so of course two women were ignored (often) by the male staff when they finally got of their lengthy phone conversations and began to acknowledge the queue in front of them... The male reception staff were not helpful or forthcoming or friendly - overworked? Uncaring? Breakfast ok but I had to ask for a slice of gluten free bread each morning (and then the packet was finished - don't know how long it was since first opened!). The breakfast coffee wasn't! It was grain and chicory instant substitute - first hotel of many across Italy and Scandinavia to present this option as acceptable. Scrambled eggs sat in watery lake unless you had early access... The barman was great and bar prices reasonable. 'Little Italy' bar restaurant across the side street and down a block a great option for dinner or their 'buffet' included with an aperitif. Location close to Gerusalemme Metro really good. Overworked but very good cleaning staff. The Hotels.com site says 'laundry service' - correct, but also 'for families' laundry facilities - not so. And the 'service' very expensive, not that we used it. More or less the only info in the hotel about Milano or what to do etc was a rack of stuff in an alcove near reception which pretty much spruiked shopping tours and outlets.. No class, care or real soul, overall.
4 out of 5
by YIN LING

Posted Jun 24, 2017 on Hotels
Good location!! Room is small just enough for 2 persons. Breakfast is lovely, got all you wants
4 out of 5
Recommended
for Everyone
by A verified traveler from GA

Posted Jun 16, 2017
Pros: The breakfast buffet is amazing and the staff is really nice
Cons: Room carpet could be replaced.
Location: Just a few steps from the metro, safe neighborhood.
We are a family of four, two kids included. We spent two nights at this hotel. Clean room and bathroom. Quiet place, didn't hear street noises or other people at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great stay with kids 4&7

Posted May 15, 2017
This was a great hotel the breakfast was awesome and the location can't be beat with a park right across the street and steps to the metro it was a perfect choice for our family with two kids 4&7 years old.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 13, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Great value for money

Posted May 11, 2017
Great location, small but good rooms. Decent breakfast. Good wifi. If you are on your own and can afford to stay in a 5 star hotel in the city, stay here and use the rest of the money for something else.enough said. Parking can be a problem. The hotel car park is small (20 euros per day). But if you can wait half an hour, you can find free street parking nearby.
2 out of 5
by A verified traveler from Virginia

Would not use again

Posted Apr 30, 2017
The lobby is nice, the rooms are old and need to be updated. Suppose to have king bed was given two twin beds instead. Would not recommend this hotel, the Room Mate Hotel is much better for the price.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2017 on Hotels