Exterior

Reviews of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 1003 reviews" "
Rating 8 - Good. 353 out of 1003 reviews" "
Rating 6 - Okay. 109 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 25, 2024
Mark, we're delighted to hear that you enjoyed the convenient location of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We hope to have the pleasure of welcoming you back soon.

6/10 Okay

Brenda

Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 29, 2024
Thank you for sharing your feedback, Brenda!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Thank you for the 5 out of 5 rating, Alexander!We're thrilled to see how much you enjoyed staying at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 31, 2024
Jordi, we're delighted to hear that you found your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton, worthy. We appreciate your succinct feedback and hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

hiep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staffs
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 19, 2024
Hiep, it's uplifting to hear your positive remarks regarding our team members at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We thank you for sharing your experience with us, and we look forward to your next visit.

10/10 Excellent

Richard, tustin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, hotel room was roomy enough and clean.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 19, 2024
Richard, it's wonderful to hear your feedback about your recent stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We're delighted to know you appreciated our prime location and found our rooms to be spacious and immaculate. Thank you for your glowing review on Expedia. We eagerly look forward to welcoming you back in the near future!

8/10 Good

Ib

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff was very nice but we got a room next to the ice maker and it was very loud all night
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 18, 2024
Ib, it's delightful to hear you found the Hotel Virginia Santa Barbara and our team to be pleasant. However, we regret any disturbances caused by your room's location next to the ice maker. Rest assured your comfort is our top priority, and we'll strive to ensure better room placement on your future visits. Your satisfaction is our ultimate goal. Looking forward to having you back.

8/10 Good

Vikash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 14, 2024
Vikash, your rating signifies that you had an enjoyable stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're thrilled to know this and are aiming to make your next visit even more satisfying. Until then, we appreciate your feedback.

10/10 Excellent

Cassandra, Bakersfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, walking distance to food, and State St. Not sure where else to park but in valet, at $30/night. Or walk a couple blocks with your luggage. Shower head had good water pressure, i know this can be a problem for me with thick hair, so i like to review it. Rooms are nice!
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 26, 2024
Cassandra, thank you for your favorable Expedia review regarding your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're thrilled to hear that you enjoyed the convenient location and had a positive experience with our room facilities, including the shower amenities. Regarding parking, we strive to provide the most convenient options available and we appreciate your understanding in this matter. We look forward to welcoming you back soon.

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 26, 2024
Rachelle, it's wonderful to hear that you had such a positive experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We truly appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As Pictured
Room was exactly as pictured, employees at the front desk were friendly, and best of all, we were able to use the hotel's bikes at no additional cost. I'd stay here again.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 29, 2024
Ashley, it's wonderful to hear that you enjoyed your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. Your remarks about our welcoming front desk team and the complimentary bikes make us proud. We're glad the room met your expectations too. Your feedback is much appreciated and we look forward to your next visit.

10/10 Excellent

DEAN, UPLAND

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Great location for walking both to the Funk Zone, pier, and especially State St. Very efficient room, nicely decorated. Some in our party weren’t happy with the location of their rooms. Our was on the second floor of the main building and was a good location. I liked it and will stay again next time in SB.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 30, 2024
Dean, we're delighted to hear you appreciated Hotel Virginia Santa Barbara, Tapestry Collection by Hilton's prime location and tasteful room decor. It's heartening to know that our efficient room layout met your needs. We're noting your feedback about the room location preferences of your group and will do our best in the future to accommodate such requests where possible. It brightens our day knowing that your experience was such that you'll stay with us again when you're next in Santa Barbara.

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Jennifer, we're thrilled to learn that your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton was satisfactory. Our team strives to ensure an exceptional experience for every guest, and it seems we accomplished that for you. We look forward to welcoming you back during your future travels.

10/10 Excellent

Judith

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Thanks for the perfect rating, Judith! We can't wait to see you again soon for another amazing experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. Have a great day!

10/10 Excellent

Mark

Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 29, 2023
Thanks for sharing this perfect rating, Mark!We're thrilled to hear you enjoyed your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 Good

Mike, mcfarland

Stayed 1 night in Dec 2023
Response from Customer Service on Dec 24, 2023
Mike, thank you for choosing Hotel Virginia Santa Barbara, Tapestry Collection by Hilton, and for your favorable rating. We are delighted you appreciated your experience with us and we hope to welcome you back in the future.

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel and a short distance to shops and restaurants. The room and bathroom was very clean. The hotel is maintained well. The photo online is exactly how the room looked.
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 18, 2023
Marc, thank you for your delightful comments regarding your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We are thrilled to know that you appreciated our spotless room, efficient maintenance, and accurate online representation. It's also wonderful that our proximate location to shopping and dining spots complemented your journey well. Thank you for your trust and we're excited to see you on your next visit.

10/10 Excellent

Melissa, Las cruces

Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Melissa, it's a delight to know that your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton met your expectations. We genuinely appreciate your rating and hope to welcome you back for another excellent visit. Thank you for your time to provide us with feedback.

6/10 Okay

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are thin
Hotel is nice and very close to state street. My only complaint is the walls are very thin and the neighbors above me were running back and fourth and it sounded like people were dropping weights in a gym. If you’re going to stay here ask for the highest level. I called to complain at 1:30am but the noise continued till 2:30am
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 15, 2023
Stephanie, we're glad to hear you appreciated the proximity of the location to state street. However, we regret that there was an issue with noise during your stay. We always endeavour to address guest concerns promptly, and when feasible, we can suggest accommodations on higher floors for those who prefer them. We hope your experience did not entirely cloud your perception of us, and we'd be pleased to have another opportunity to give you a wonderful stay.

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place for the small beach town of SB
Response from Customer Service on Feb 12, 2024
Tobias, thank you for your feedback. We're delighted to hear that you found Hotel Virginia Santa Barbara, Tapestry Collection by Hilton to be harmonious with the charming atmosphere of our beach town. We hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
was great
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 8, 2023
Thank you for the great rating, Kevin!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room!
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 5, 2023
Sarah, it's wonderful to read that you enjoyed your stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're joyful that the room was to your liking. We hope your travels bring you back to our doors in the future. Thank you for selecting us for your stay.

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities
I thought the property was a very convenient location and walkable to everything. My one note: Ask to stay on the 3rd floor if you want a quiet pleasant stay. We were first floor to start and the building is old, so a family was above us and it was non stop thumping. We called the front desk and they were amazing and moved us to room 326. That is the room I will always request :). Thank you to the front desk.
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 28, 2023
Lindsey, it's wonderful that you found the location of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton, to suit your needs perfectly and appreciated its proximity to local attractions. We apologize if there were any noises which affected your peace. It's heartening to hear that our team at the reception acted promptly and ensured your comfort. Please know we'll strive to accommodate your room preference during future stays. Your gratitude towards our team members is much appreciated. We're eagerly looking forward to your return.

8/10 Good

Kit Fun Nadia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The new renovation looks good
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 14, 2023
Kit, it's wonderful to hear that you appreciate the refreshed ambiance at the Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We hope you'll return to enjoy it again in the future.

10/10 Excellent

mojdeh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on Nov 10, 2023
Mojdeh, it's great to hear of your satisfactory stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We aim to provide stellar experiences and your perfect score suggests that we succeeded. Thank you for your feedback, and we hope to welcome you back soon.

6/10 Okay

Cindirella

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on Nov 8, 2023
Thank you for taking the time to submit this feedback, Cindirella.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Excellent

Mandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect if you want to stay by State street while still enjoying a quiet hotel. The staff was helpful and the room and hotel were clean. We would stay again!
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 26, 2023
Mandi, your positive remarks about Hotel Virginia Santa Barbara's prime location along with your appreciation for the cleanliness and our helpful team members truly brighten our day. We eagerly look forward to your future visits and creating more memorable moments for you.

10/10 Excellent

Sebastian, Brookline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Located one block from the main pedestrian walkway with tons of shops and restaurants
Stayed 1 night in Oct 2023
Response from Customer Service on Oct 23, 2023
Sebastian, thank you for your favorable review. We're delighted to hear that you appreciated the prime location of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton with its close proximity to numerous shops and eateries. We hope to have you back soon for another enjoyable stay.

8/10 Good

Regina

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 23, 2023
Regina, thank you for staying at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're truly delighted that you had a positive experience. Your feedback is valuable and we hope to welcome you back in the near future.

8/10 Good

Michael La

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice overall, enjoyed our stay
Stayed 3 nights in Oct 2023
Response from Customer Service on Oct 22, 2023
Thank you for the 4/5 rating, Michael!We are excited to see that you had an enjoyable experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 15, 2023
Greetings! Thank you for choosing Hotel Virginia Santa Barbara, Tapestry Collection by Hilton for your stay. We're thrilled to note your top rating and earnestly anticipate your return for another delightful experience.

8/10 Good

Emmanuela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 10, 2023
Emmanuela, your favorable rating of the Hotel Virginia Santa Barbara, Tapestry Collection by Hilton is greatly appreciated. We're thrilled you enjoyed your stay and we are eagerly awaiting your next visit!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Service on Oct 9, 2023
Thanks for the amazing rating, Philip!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton!

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Customer Service on Oct 27, 2023
Michael, it's fantastic to see your perfect-score rating of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're thrilled you had such a positive experience and can't wait to offer you another memorable stay in the future. Thank you for choosing us.

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well designed. The bed was super comfortable, and we didn’t have issues hearing other guests through the walls.
Stayed 1 night in Sep 2023
Response from Customer Service on Oct 1, 2023
Thanks for the lovely review, Krystal!It's wonderful you had such a fantastic stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We strive to share a relaxing and restful experience with all of our guests. We're delighted you enjoyed our comfortable bedding so much. We look forward to hosting you again soon for another amazing experience!Thank you again for sharing your feedback!

4/10 Poor

Jacob

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Cute hotel our room was nice it was on the smaller side though but the bathroom was a decent size. It’s located in a great location! Walking distance to many restaurants/bars and shops. Valet is $30 a night if you can’t find street parking. Our room was also ground level and we heard everyone walking by and talking the walls are also paper thin you can hear everything in the hotel. I kept waking up to noises all night. The pillows were also flat & to end the trip we had an employee accidentally come into our room (the wrong room) at 7:30 am he didn’t even bother knocking just used a key and opened our door luckily I had just gotten dressed. All I got was a “sorry we went to the wrong room” when I told the front desk. I’ve never had that happen in the hundreds of hotels I’ve stayed in. Wouldn’t recommend staying here.
Stayed 1 night in Sep 2023
Response from Customer Service on Oct 1, 2023
Jacob, we are genuinely sorry to hear about the discomforts during your stay, particularly regarding the noise and an unexpected interruption. Please be assured that guest privacy and tranquility are our top priorities. Concerning the pillow comfort, we continuously work to ensure all our guests's needs are met, including their sleep comfort. We truly appreciate your feedback and will certainly review these matters to improve our guest experience.

8/10 Good

Victoria, downey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was lovely, clean, great air-conditioning, beautifully decorated, A small hotel no pool or gym. Limited choices at the cafe. Staff friendly and helpful. Close to State street and if you can walk, close to the pier. We drove there and enjoyed dinner at the pier.
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 27, 2023
Victoria, thank you for taking the time to share your positive experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We're delighted to hear you enjoyed our immaculate, beautifully adorned rooms and that our top-notch air conditioning added to your comfort. Your kind words about our friendly and helpful team members are greatly appreciated. While we may not have a pool or gym, we're glad you enjoyed our prime location near State Street and the pier. We appreciate your feedback about the café and assure you we're always looking for ways to enhance guest experiences. We hope to welcome you back for another memorable stay in the future.

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a nice hotel. Very clean.
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 11, 2023
Eduardo, thank you for sharing your positive experience. At Hotel Virginia Santa Barbara, Tapestry Collection by Hilton, we take great pride in maintaining a clean and inviting environment. We're thrilled to hear your stay was enjoyable. We hope to welcome you back soon.

10/10 Excellent

Laura

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 10, 2023
Thank you for the fantastic rating, Laura!We strive to make all of our guests feel welcome and relaxed during their time at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We can't wait to see you again soon.

2/10 Terrible

ELISA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 10, 2023
We appreciate the feedback, Elisa.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

4/10 Poor

Nicolas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy hotel with a renovation who was just made to cover an old building in bad condition. We asked for a quiet room the first night and we could not sleep at all due to a crazy pipe noise in the wall. We changed room for the second night on the street side to ear the drunk customer from the bar in the other side of the street. This hotel just looks good on picture but the reality is really disappointed for the price. Staff was bad and not helpful at the exception of one employee.
Stayed 2 nights in Aug 2023
Response from Customer Service on Sep 7, 2023
Nicolas, we regret to hear about your recent experience. Our priority is to ensure each guest experiences comfort and tranquility, and we're sorry to hear you encountered an issue with noise disturbance. We're also sorry your accommodations didn't meet your expectations considering the rates. Regarding your commentary on our team members, we train them to be professional, courteous, and helpful, and we will be sure to review this matter. We're glad to hear that one of our members provided exceptional service. We hope to have the chance to offer a better experience should you choose to stay with us again in the future.

8/10 Good

Elishea

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, furnishings modern, location good, nothing to complain about.
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 5, 2023
Elishea, it's great to hear that you found your room at the Hotel Virginia Santa Barbara, Tapestry Collection by Hilton to be tidy and modernly furnished. We're also pleased you appreciated our central location. Thanks for choosing us and we hope to welcome you back in the future.

10/10 Excellent

Clement

Stayed 2 nights in Aug 2023
Response from Customer Service on Sep 21, 2023
Clement, thank you for the stellar rating! It's delightful to know you had an exceptional experience at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. We hope to welcome you back for another amazing stay!

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Nicely updated historic hotel in a great location
Stayed 3 nights in Aug 2023
Response from Customer Service on Aug 24, 2023
Julia, it's wonderful to hear you appreciate the refined touches we've made to the charms of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. Your words about our prime location are just as welcoming. We look forward to the possibility of your return visit in the future.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel will return
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 23, 2023
Thank you for the 5/5 rating, Nicole!It's excellent you enjoyed your time at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture and interior design- loved this historical building!
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 16, 2023
Julie, thank you for your wonderful review! We're overjoyed to hear that you appreciated the unique architecture and aesthetic detail of Hotel Virginia Santa Barbara, Tapestry Collection by Hilton. Our historic building is truly treasured, and we're glad you were able to experience its charm. Hope to welcome you back soon!

8/10 Good

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Friendly staff, very convenient to State Street, easy walk to pier and beach, comfortable beds, nice decor, liked hotel veranda/sitting area on 2nd floor Cons: our room had an unpleasant odor (issue with sink trap) that took a while to dissipate after maintenance visit — hopefully a one off situation. There is road noise in the morning (delivery trucks). It didn’t bother me, but important for those wanting very quiet accommodations.
Stayed 3 nights in Aug 2023
Response from Customer Service on Aug 16, 2023
Clarissa, your feedback is highly appreciated. It's wonderful to know you found Hotel Virginia Santa Barbara, Tapestry Collection by Hilton to be conveniently located and adored our comfortable beds, charming decor, as well as the veranda sitting area.Addressing the other concerns you mentioned, it's regrettable you encountered an issue with the room's aroma and noise. We aim to resolve such matters promptly, and we're glad that the issue got resolved with the maintenance team's intervention. We've taken a note of the noise issue to find ways to enhance our guests' experience further. We appreciate you bringing these matters to our attention. We look forward to welcoming you back, hoping for an even better experience next time.

6/10 Okay

Dennis

Stayed 2 nights in Jul 2023
Response from Customer Service on Aug 24, 2023
Thank you for the feedback, Dennis.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 Excellent

Yu Ken, La Puente

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Location is best. Walking distance to bar, restaurants and everything in between. Will explore the beach tomorrow. Also walkable, about 5min from hotel. Very happy with our stay. Andrew at the front desk is very helpful. Highly recommend, will definitely stay again.
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 3, 2023
Yu, thank you for choosing Hotel Virginia Santa Barbara, Tapestry Collection by Hilton for your stay. We're thrilled to hear you enjoyed our prime location and the warm service provided by Andrew. We appreciate your recommendation and look forward to welcoming you back in the future. Safe travels.

10/10 Excellent

Pamela, Napa

Stayed 2 nights in Jul 2023
Response from Customer Service on Aug 21, 2023
Thank you for this excellent rating, Pamela!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hotel Virginia Santa Barbara, Tapestry Collection by Hilton! We'd love to host you again someday for yet another unforgettable visit.