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Reviews of Parador De Santillana De Gil Blas

4 out of 5
Parador De Santillana De Gil Blas
Plaza Ramon Pelayo 11, Santillana del Mar, Cantabria

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 125 reviews" "
Rating 8 - Good. 31 out of 125 reviews" "
Rating 6 - Okay. 10 out of 125 reviews" "
Rating 4 - Poor. 3 out of 125 reviews" "
Rating 2 - Terrible. 1 out of 125 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie, Vashon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant staff is impeccable. Professional, kind, incredibly hard-working.
Stayed 3 nights in Apr 2024
Response from javier on Apr 14, 2024
Dear Stephanie, thank you for your kind words. Best regards

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely old hotel with fabulous grand old rooms. Lots of charm. Bit tricky to drive to, last part of journey is on narrow cobbled streets full of visitors, but take your time and you’ll be fine. Hotels in a lovely big square with parking opposite and easy to get into. We had a lovely meal in the restaurant, picked up breakfast from a lovely little panaderia two minutes walk away and the lovely village is literally in the doorstep.
Stayed 2 nights in Mar 2024
Response from javier on Apr 11, 2024
Dear David, thank you for your kind words.We hope you can visit us again in a future.Best regards

10/10 Excellent

Juan, Southwest Ranches

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Different options to grab a bite and/or a drink.
Stayed 4 nights in Oct 2023
Response from javier on Oct 29, 2023
Dear Juan, thank for your visit and valoration.Best regards

10/10 Excellent

ADOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
Very historical place to stay. Very recommended!!!
Stayed 1 night in Jul 2023
Response from Javier on Jul 18, 2023
Dear Adolfo, thank you for your visit and your opinion.Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Perfect hotel in a perfect little village. We loved everything about our visit.
Stayed 1 night in Jul 2023
Response from Javier on Jul 8, 2023
Thank you for you kind words.We hope ypu can visit us in a future.Best regards

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
We have stayed at this Parador before it’s is usually a very quiet place. When we arrived there was a festival and a band very noisy don’t go on the 1st July. We also thought the waitresses in the restaurants not very friendly
Stayed 1 night in Jun 2023
Response from Javier on Jul 8, 2023
Dear Beryl:Thanj you for your time to give us your opinion. It's very important to us. We are sorry inconvenience during to stay.Best regards

10/10 Excellent

donald

Traveled with family
Liked: Staff & service, property conditions & facilities
The service and staff was very helpful. They supplied my wife with wheel chair so she can get around your hotel without using stairs. The medieval architecture was very appealing. The restaurant had a good selection of food. The food also was very good.
Stayed 2 nights in May 2023
Response from Javier on Jul 8, 2023
Dear Mrl DonaldThank you for you kind words.We hope you can visit us in a future.Best regards

10/10 Excellent

CINDY, Idaho Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Javier on Jul 8, 2023
Dear Cindy:Thank you for your opinion. Best regards

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, quaint, tranquil, picture box village, good restaurants, great place.
Stayed 1 night in Jun 2023
Response from Javier on Jun 16, 2023
Dear Peter, thank you for your visit and your kind opinion.Best regards

10/10 Excellent

Danay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno demasiado caro, es un timo. Mejor desayunar en otro lugar.
Stayed 1 night in May 2023
Response from Javier on Jun 3, 2023
Estimad@ Danay, gracias por su valoración. En cuanto al desayuno tomamos nota, al mismo tiempo que le informamos que puede elegir a la carta, facturando su consumo.Un saludo

10/10 Excellent

JACKY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel and wonderful food
Our stay was very good , the hotel is lovely and we had the most amazing meal there too , I honestly cannot fault it , will definitely go back .
Stayed 1 night in Apr 2023
Response from Javier on May 14, 2023
Thank you Jacky for your visit and opinion.Best regards

8/10 Good

MARIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
usa
Rooms are a old!
Stayed 1 night in Apr 2023
Response from Javier on Apr 14, 2023
Estimada María, muchas gracias por su valoración. La esperamos de nuevo en nuestro Parador.Un saludo

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of the village.
Stayed 1 night in Feb 2023
Response from Javier on Mar 4, 2023
Dear Richard:Thank you for you visit and your kind worods.Best regards

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Francis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Javier on Sep 3, 2022
Muchas gracias por su visita y su valoración.

6/10 Okay

alejandro

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It is OK
Stayed 1 night in Jun 2022
Response from Javier on Jul 7, 2022
Dear Alejandro, Thnak you for your visit our Parador. Best regards

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely medieval town with many restaurants. Navigation into the town is a little difficult but the parador has garage and private parking. 30 minutes from Santander ferry and highly recommended to start or finish a holiday to this area.
Stayed 1 night in Jun 2022
Response from Javier on Jun 28, 2022
Dear John, thank you for your kind words. Best regards

10/10 Excellent

Patricia

Stayed 1 night in Jun 2022
Response from Javier on Jun 28, 2022
Hola Patricia, muchas gracias por su valoración. Un saludo

10/10 Excellent

John, Oakville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff great: set us up to watch tennis French Open on big screen off lobby. Good breakfast and dinner.
Stayed 1 night in Jun 2022
Response from Javier on Jun 20, 2022
Dear John, thank you very much for your kind words about your stay in our Parador. We hope see you in a future. Best regards

6/10 Okay

Bobbye

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service wonderful relaxing ambiance.
Stayed 2 nights in Mar 2022
Response from Javier on Apr 3, 2022
Dear Mrs. Sally: Thank you for your visit and your opinion. Best regards

10/10 Excellent

Brook Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely experience, even in the off-season
I lovely place to stay in the heart of this historic town. Located in a beautiful area to walk around. Visiting during winter, and after COVID, meant that most restaurants nearby were closed, but the hotel staff took great care of us and ensured every meal was interesting and enjoyable.
Stayed 2 nights in Jan 2022
Response from Javier on Feb 23, 2022
Dear Mr. Colin: Thnak you for your words about your stay in our Parador. We hope see you in a future. Best regards

10/10 Excellent

Daina I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best hotel experience
Simply the best. Great staff, friendly and helpful in all matters.
Stayed 3 nights in Jan 2022
Response from Javier on Feb 1, 2022
Dear Daina: Thank you very much for Your words. We are very happy ti enjoy Your stay in our Parador. Best regrds

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the main square
Great hotel right on the main square. Atmospheric historical decor and quiet room overlooking the little garden. Reception was friendly and welcoming. Parking was easy though it would have been better if the price was included in the room cost (8 euros). Very comfortable stay.
Stayed 1 night in Nov 2021
Response from Javier on Dec 1, 2021
Dear Elaine: Thank you very much for yoir visit and for your comments about your stay in our Parador. It's very important for us. We hope in a future you can visit this área and you decide to stay with us again. Best regards

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Javier on Jan 24, 2021
Dear Beryl: Thank you for you valoration about our Parador. Best regards

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Parador experience
Very authentic to the medieval period of the city. Convenient to everything. Easy parking for $7. Good WiFi. Very clean . Breakfasts have been scaled back a but because of covid, but still elegant atmosphere
Stayed 1 night in Jul 2020
Response from Javier on Jul 31, 2020
Dear Abby. Thank you for mail. I's a pleasure for us to get opinios like this. We are waiting for you as son as posible. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
d Stay
Good hotel, clean and lots of history! Great town to stay in!
Stayed 1 night in Jan 2020
Response from Javier on Jan 9, 2020
Thank you for you opinion. Best regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town is quaint and beautiful. Very historic. And the people are very friendly.
Stayed 1 night in Dec 2019
Response from Javier on Dec 29, 2019
Thank you for your visit and your opinion. Best regards

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming parador in lovely medieval village
This is a fabulous parador in the center of a lovely medieval town! We loved are stay here and enjoyed excellent food in the hotel restaurant.
Stayed 2 nights in Nov 2019
Response from Javier on Dec 7, 2019
Dear Mrs. Laurie We sincerely appreciate the time you have taken to communicate your impressions about our establishment. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Javier on Dec 7, 2019
Dear Mike: Thank you for your visit and your opinion. Best regards

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019
Response from Javier on Oct 31, 2019
Muchas gracias por su valoración. Un saludo

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeous character filled hotel
Loved our stay here - such a gorgeous space. Our only slight criticism would be the breakfast. It was certainly not up to par when compared to other breakfasts throughout our 5 weeks in Spain. A lot of pre-packaged cakes etc - rather than the freshly baked goods on offer elsewhere. We would stay again but would eat breakfast elsewhere.
Stayed 1 night in Sep 2019
Response from Javier on Oct 6, 2019
Dear Catherine: We sincerely appreciate the time you have taken to communicate your impressions about our establishment. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful in every respect! A well located palace with gourmet dinning.
Stayed 1 night in Sep 2019
Response from Javier on Sep 21, 2019
Thank you very much for your opinion. It's very important for us. And we are very happy you stay wonderful. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Javier on Sep 15, 2019
Thank you for your opinion. 4/5. Best regards

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness
Smell was very musty, restaurant was not good and had a huge spider in our room.
Stayed 1 night in Aug 2019
Response from Javier on Sep 6, 2019
We sincerely appreciate the time you have taken to communicate your impressions about our establishment. We regret that we were unable to satisfy your expectations with respect to this Parador in the way we had hoped. Please know that we have taken note of each one of your suggestions in order to adopt the pertinent corrective measures in this regard. We trust that, on future visits, everything will be to your satisfaction. Best regards,

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradors are of course in a category apart. We were thrilled to have found availability at short notice in this historic building in charming Santillana del Mar (despite the name it's not on the coast). Our special offer 2night stay with half board was very competitively priced. How can you compare a hotel with a room off a corridor with a room off a huge landing with (mediocre) 17th century paintings, antique furniture and sofas? Big , comfortable bedroom; big, limestone bathroom under the eaves. The larger rooms on the lower floors are probably cooler in hot weather, but the air-con works fine if you want it to. We slept with the window open and were woken at dawn by the racket made by a family of storks doing a turn round the square below. What a treat! The breakfast was superlative. Slightly underwhelming tea for Brits and rather overwhelming coffee which you could practically trot a mouse on. We managed to resist the eggs benedict but saw a large French woman tucking in, and they looked amazing.
Landing
Courtyard bar and restaurant
View from the room
Stayed 2 nights in Jul 2019
Response from Javier on Jul 31, 2019
Dear Mrs. Marguerite We sincerely appreciate the time you have taken to communicate your impressions about our establishment. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards,

10/10 Excellent

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Javier on Jul 26, 2019
Dear Mr. Zvi We sincerely appreciate the time you have taken to communicate your impressions about our establishment. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards,

6/10 Okay

Verified traveler

Traveled with family
The bed was not really confortable; pillow , and poor lighting
Stayed 1 night in Jul 2019
Response from Javier on Jul 18, 2019
We sincerely appreciate the time you have taken to communicate your impressions about our establishment. We regret that we were unable to satisfy your expectations with respect to this Parador in the way we had hoped. Please know that we have taken note of each one of your suggestions in order to adopt the pertinent corrective measures in this regard. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards,

10/10 Excellent

Tabea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Javier on Jul 20, 2019
Muchísimas gracias por su visita y su valoración. Atentamente

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great hotel, interesting on the motorbike over the cobbles.
Stayed 2 nights in Jun 2019
Response from Reception on Jun 25, 2019
Thank you for Your opinión. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful surroundings Only negative was not sure how to access and park
Stayed 1 night in Jun 2019
Response from Recepcion on Jun 25, 2019
Thank you for you opinion. Best regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is gorgeous and surroundings are so beautiful The building was built by the de of the 15th century but maintained like a comfortable modern hotel The restaurant is also recommended
Stayed 1 night in Apr 2019
Response from Javier on Apr 28, 2019
We sincerely appreciate the time you have taken to communicate your impressions about our establishment. We are proud, and it gives us a great satisfaction to count on your opinions, which every day help us in our efforts to achieve the service you deserve. We trust that, on future visits, everything will be to your satisfaction. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

peggy

Location of the Hotel is easy access for those arriving by bus from Santander. It is a short walk for even me with walking discomfort and back pack. The Hotel is in the town center from where one can walk in all directions. Beautiful town with many beautiful buildings and beautiful walks. Stayed there in late October so there were few tourists. It did rain but stopped long enough for one to walk and explore. We stayed there because it was 20 min. by car to UNESCO World Heritage site Cave of Altamira.
Stayed 2 nights in Oct 2018

10/10 Excellent

Smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique location and beautiful hotel
Amazing experience!very unique place!
Stayed 1 night in Oct 2018

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in picturesque small town
This parador is set in the centre of Santillana - slightly difficult to find initially without directions but once you get your bearings it's very straightforward. Service was excellent, the room spacious and comfortable and the food well presented, imaginative and tasty. We really enjoyed our stay in this lovely old building, and exploring the town.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This beautiful hotel is old world yet luxurious. Located in Santillan’s plaza, the location is excellent. The hotel used to be a rural palace home and still contains much of the original architecture and furnishings. Our room was a bit small but absolutely charming, with a comfy bed and a modern bathroom.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Parador!! Very comfortable, spacious and elegant. Located at the heart of Santillana. We did not try their restaurant/cafe service. Parking is just across the street.
Stayed 1 night in Jul 2018

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a fabulous old village
Easy first stop from Santander ferryport. Leave next morning after a good breakfast and another walk around the village
Stayed 1 night in Jun 2018