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Reviews of Casas del XVI

5 out of 5
Casas del XVI
Calle Padre Billini No. 252, Colonial Zone, Santo Domingo, Distrito Nacional

Reviews

9.4

Exceptional

Rating 10 - Excellent. 142 out of 167 reviews" "
Rating 8 - Good. 12 out of 167 reviews" "
Rating 6 - Okay. 5 out of 167 reviews" "
Rating 4 - Poor. 2 out of 167 reviews" "
Rating 2 - Terrible. 6 out of 167 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Our favorite in Santo Domingo.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent customer service. The room was charming and comfortable. Close to the Colonial Zone.
Stayed 1 night in Mar 2024

10/10 Excellent

Yocasta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Stayed 1 night in Mar 2024

10/10 Excellent

Ann kristel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. I really enjoyed a lot
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a particular great place, well managed and with great attention to detail.
Stayed 1 night in Jan 2024

8/10 Good

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Stayed 1 night in Dec 2023

10/10 Excellent

Flavia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!! We will love to go back

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and great property with wonderful service
Stayed 4 nights in Nov 2023

6/10 Okay

Philippe

Liked: Cleanliness
IMPOSSIBLE TO SLEEP
It’s a beautifull historic house with an amazing decoration but my room was directly on a busy road with noisy cars, I could even hear people talking on the sidewalk until 3AM and the staff at 7:30AM talking and cleaning the courtyard. At Checkin I asked them if this room is quiet, They said YES Sir ! At checkout I told them and they apologised,end of story.
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

David, Highland Park

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very historic but the rooms are modern and comfortable. Service is better than 5 stars. The excellent service is the main reason I would return.
Stayed 3 nights in Sep 2023

10/10 Excellent

Casey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Wonderful staff! Would definitely return!
Stayed 1 night in Aug 2023
Response from Rosa Peña on Sep 7, 2023
Dear Mrs, Casey,Thank you for choosing Casas del XVI. It was and will be an honor for us to welcome you again.

10/10 Excellent

Fadzai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, amazing stay
Amazing experience, the staff were so accommodating. Found it to be a very relaxing luxurious stay. Breakfast was 5 stars as well!
Stayed 2 nights in Aug 2023
Response from Rosa Peña on Sep 7, 2023
Dear Mrs. Fadzai, We are proud to read your positive and cordial comment. Our culinary team takes the good preparation of local products very seriously. Hoping to see you again.

10/10 Excellent

Juan, Ashland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2023

2/10 Terrible

Sasja

Stayed 3 nights in Jul 2023

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!!
This is a gem in the Zona Colonial. The accommodations are beautiful and the service is impeccable. We had breakfast every day on the patio and just loved it. They really show each guest special attention and I miss it already.
Stayed 7 nights in Jul 2023
Response from Rosa Peña on Sep 7, 2023
Dear Mrs. Danielle,Thank you for choosing Casas del XVI for your stay in the Colonial City of Santo Domingo. Our Casas are your Casas. It is a pleasure for us to have made your stay memorable. We hope to see you again soon.

10/10 Excellent

Diego

Stayed 1 night in Jun 2023

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience will definitely return
Stayed 1 night in Jun 2023

10/10 Excellent

riquel

Stayed 1 night in Jun 2023

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic hotel in the heart of the historic district of Santo Domingo. Very nice and attentive staff. We highly recommend.
Stayed 1 night in Jun 2023
Response from Patricia Sanchez on Jun 10, 2023
Good afteroon Mrs. Stolzenbach , receive a cordial greeting from all staff of Hotel Casas Del XVI. Thanks for your feedback. It's a pleasure to provide you with the best attencion always.

10/10 Excellent

Quisqueya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has it all
This hotel has the charm of the colonial times, with a a touch of modern life. Close to historic area, will return
Stayed 1 night in May 2023
Response from Patricia Sanchez on May 22, 2023
Good afteroon Mrs. Quisqueya, receive a cordial greeting from all staff of Hotel Casas Del XVI. Thanks for your feedback. It's a pleasure to provide you with the best attencion always.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel consists of beautiful and peaceful old houses spread over 2-3 blocks each with a small pool…very calm and relaxed haven. All staff I encountered were very professional and friendly.
Stayed 2 nights in May 2023
Response from Patricia Sanchez on May 9, 2023
Good morning Mr. Gillett, receive a cordial greeting from all staff of Hotel Casas Del XVI. Thanks for your feedback. It's a pleasure to provide you with the best attencion always.

10/10 Excellent

Eric

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Apr 2023
Response from Patricia Sanchez on Apr 30, 2023
Good morning Mr. Rivera,Receive a cordial greeting from all staff of Hotel Casas Del XVI. Thanks for your feedback. It's a pleasure to provide you with the best attencion always.

10/10 Excellent

carine

Stayed 1 night in Apr 2023
Response from Patricia Sanchez on May 5, 2023
Good morning Mr. Vaccari,Receive a cordial greeting from all staff of Hotel Casas Del XVI. Thanks for your feedback. It's a pleasure to provide you with the best attencion always.

8/10 Good

Fabrizio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel with the best location if you want to visit the Zona Colonial. Considering teh steep price I’d expected a better concierge service (which was basically non existing and a better check in process). Also the hotel lacks a common area. The houses are spread sacross two different blocks and the main lobby’s doors remain shut most of the time. This hotel has great potential. It just need a little bit morte.
Stayed 3 nights in Mar 2023
Response from Yenrry on Apr 11, 2023
Good morning Mr. Fabrizio,Receive a cordial greeting from all staff of Hotel Casas Del XVI. Thanks for your feedback. It's a pleasure to provide you with the best attencion always.

10/10 Excellent

Nicola, Lauderhill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

Priscila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was a huge disappointment. The location is wrong in Orbitz, and when you finally get there, is not properly identified. They check you in in a "main house" and then they walk you for a few blocks to the house where you are staying. They were advertising the Luxury Superior Room as having a "private in-room pool" which is completely false. The tiny pool that you see in the pictures and you think is a private in room pool, is actually the only and shared pool in the house. This are tiny houses located in a colonial area and the concept is very interesting but poorly executed. There were 3 bedrooms in the house I stayed, and they were all sharing that one tiny pool. There's no fridge in the room, no phones and any service you need you have to request it to the staff through a chat but there was no reception in the room (cellphone signal) and the wifi was not working so it was very difficult to request anything. There was no kitchen in the house, the kitchen is blocks away so anything you order arrives cold. Additionally there was no ice machine or cold water in the room or anywhere near. The area where that house was located was a wide alley, there was a power outage (which is pretty common in the country) and the walk back to the house from a restaurant was pitch dark and pretty sketchy/dangerous, as they only bothered to power up one light at the door of the house with their power generator. There's many better hotels for that price.
Response from Yenrry on Mar 26, 2023
Good Morning, Mrs. Priscila, Thanks again for your reply. As we tolk to you by phone days ago, about your comment, we are follow up all of them to to the best. we take very seriously every details. Hope you can give us the oportunity to chage your perception.

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated rooms. Great walkability.
Stayed 3 nights in Mar 2023
Response from Barbara on Mar 7, 2023
Receive a cordial greeting from all staff of Hotel casas del xvi. Thanks for your feedback. Will be a pleasure to assitant you in excelente service.

10/10 Excellent

Mariannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place never dissapoints..lovely
Stayed 1 night in Feb 2023
Response from Barbara on Mar 7, 2023
Receive a cordial greeting from all staff of Hotel casas del xvi. Thanks for your feedback. Will be a pleasure to assitant you in excelente service.

10/10 Excellent

Florencia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0
Stayed 2 nights in Feb 2023
Response from Yenrry on Feb 25, 2023
Receive a cordial greeting from all staff of Hotel casas del xvi. Thanks for your feedback. Will be a pleasure to assitant you in excelente service.

2/10 Terrible

Bruce

Stayed 3 nights in Feb 2023
Response from Yenrry on Feb 25, 2023
Receive a cordial greeting from all staff of Hotel casas del xvi. Can you let us know about the hotel service?

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream Place
What a wonderful place, location was fantastic we even had a butler just for us!
Stayed 3 nights in Feb 2023
Response from Yenrry on Feb 25, 2023
Receive a cordial greeting from all staff of Hotel casas del xvi. Thanks for your feedback. Will be a pleasure to assitant you in excelente service.

10/10 Excellent

morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spacious rooms and bathrooms. The decor is also eye-catching and unique. The birthday dinner they organized for me was unforgettable. Highly recommend.
Stayed 4 nights in Jan 2023
Response from Yenrry on Feb 24, 2023
Thanks for chossing us as your holiday destination. We glad that you had a great birthday dinner. In our hotel we always try to do a good experience for the guest.

10/10 Excellent

Beatriz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Yenrry on Feb 25, 2023
Receive a cordial greeting from all staff of Hotel casas del xvi. Thanks for your feedback. Will be a pleasure to assitant you in excelente service.

8/10 Good

Stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very distinct and memorable stay at La Casa del XVI. Very attentive and caring staff. I would definitely recommend this boutique hotel.
Stayed 1 night in Jan 2023
Response from Yenrry on Feb 25, 2023
Receive a cordial greeting from all staff of Hotel casas del xvi. Thanks for your feedback. Will be a pleasure to assitant you in excelente service.

10/10 Excellent

Jose, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Barbara on Mar 7, 2023
Receive a cordial greeting from all staff of Hotel casas del xvi. Thanks for your feedback. Will be a pleasure to assitant you in excelente service.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: • Incredible service – very attentive • Helpful in setting up a tour for us • Room was large and really lovely • The property is really something special – classy with great character • The location was great – it was a short walk to restaurants, historic sites, etc. We would absolutely want to stay there again • Great breakfast • If there was an option to rate this 6 stars, I would. Cons: • I always try to list cons for folks to consider. I can’t think one for this place…
Response from Yenrry on Feb 24, 2023
Thanks for your feedback, we will be inproud everyday in our service, to do better. We hope to see you agian in our amazing Hotel.

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Thank you from Casas del XVI on Nov 15, 2022
Dear Mr. Michael,Thank you very much for evaluating our services, we hope to see you again soon, it is an honor for us to always be able to assist you.Best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!!! Nice room
Stayed 1 night in Nov 2022
Response from Thank you from Casas del XVI on Nov 14, 2022
Dear Mr. Robert, Thank you very much for your comments about your experience in our hotel, we hope to be able to serve you again on a next occasion, always an honor!Best regards

6/10 Okay

Pierre

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Thank you from Casas del XVI on Nov 14, 2022
Dear Mr. Pierre, we are very sorry that your experience in our hotel has not been what you expected, we hope to be able to serve you again next time and we can improve your experience.Best regards

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing!!!
Stayed 1 night in Oct 2022
Response from Thank you from Casas del XVI on Nov 3, 2022
Thank you very much Mr. Miguel for your comment, we appreciate your assessment and we hope to see you soon!Best regards

10/10 Excellent

Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect.
Stayed 1 night in Oct 2022
Response from Thank you from Casas del XVI on Oct 14, 2022
Thank you very much Mr. Luis for your comment, for us it's very important to know your experience.We hope to see you soon in our hotel to live a new experience!

10/10 Excellent

aileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was BEAUTIFUL! The location was convenient to fun attractions. The staff (Jeuri, Bernice and Santo) were stupendous!
Stayed 2 nights in Sep 2022
Response from Thank you from Casas del XVI on Oct 14, 2022
Thank you so much Mrs. Aileen for your comment, for us it's very important to know your experience.We hope to see you again!

10/10 Excellent

Yaneiry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 1 night in Sep 2022
Response from Thank you from Casas del XVI on Oct 14, 2022
Thank you very much for your comment, for us it is very important to know your experience.We wish to see you soon!