Outdoor pool, sun loungers
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Reviews of Hotel Resort Rio Poty

3 out of 5
Hotel Resort Rio Poty
Av. dos Holandeses s/n, Lote 2/5 Quadra 32, Ponta D'Areia, São Luís, MA

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 381 reviews" "
Rating 8 - Good. 108 out of 381 reviews" "
Rating 6 - Okay. 69 out of 381 reviews" "
Rating 4 - Poor. 45 out of 381 reviews" "
Rating 2 - Terrible. 23 out of 381 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Stayed 1 night in Jul 2023

10/10 Excellent

Rosiane

Stayed 8 nights in Aug 2022
Response from erick ramon on Sep 28, 2022
Prezada Rosiane, agradecemos a sua preferência pelo nosso hotel.É pelo reconhecimento de hóspedes como você que nos esforçamos para fazer o melhor trabalho.Nesse momento o Hotel está com investimentos de grande porte em suas áreas internas e externas: andares, áreas sociais e lazer. Assim sendo você está convidada para uma nova estadia em nosso hotel, logo que estivermos com 100% da reforma concluída, com previsão ainda para este ano.Agradecemos pela confiança!Att,A Diretoria, Hotel Resort Rio Poty!

6/10 Okay

SAMUEL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from Pedro Neto on Feb 13, 2020
Obrigado por sua avaliação! Estamos fazendo o possível para melhorar sempre.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Phone did not work and after 4 days of asking them to fix it, it still dif not work
Stayed 5 nights in May 2019

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Philip

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Superior Room? Better description would be 'spartan'. Whilst our 'superior' room had a huge double bed and a large single bed, the tangle of wires around the tv/cable box was what drew the eye. No pictures on the wall, only one bedside table and only one power point on that side of the room for charging phones overnight - although there were several on the other side. Huge wardrobe with hanging rail, but no hangers - so a total waste of space! Air con was good, but the whole room looked shabby. The door to the empty balcony was only secured by the deadlock as the handle no longer connected to a catch. The view was superb, although the building of the stage for the new year party (about which we were not advised) closed the pool, and the sound checks ensured that there was no chance of snoozing! The bathroom was grubby, in desperate need of a deep clean and served only with cold water (all hot taps were non-functioning) and the electric shower did not heat the water so it was cold showers which I would have expected in a pousada! Maid service during our stay was intermittent. Breakfast was good although the small restaurant struggled to keep up with demand, running out of cups for coffee and cutlery. Internet access was sporadic at best, but mostly very poor in our room. No chance of video content! No hair drier in the room although we could borrow one from reception for a couple of hours as required - again, not part of a package one would expect from a hotel that advertised
Stayed 5 nights in Dec 2018

10/10 Excellent

Antônio de Padua

Stayed 1 night in Jan 2024

10/10 Excellent

ELTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante confortável
Stayed 1 night in Jan 2024

10/10 Excellent

IAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Mauricio

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Edyelson Silva de S Filho

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Fabricio

Business traveler
Liked: Cleanliness, staff & service, amenities
Acredito que estão atualizando o hotel. O que precisa agora sao as portas e fechaduras.
Stayed 4 nights in Nov 2023

6/10 Okay

Valter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Marcella Karine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Lilian

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto espaçoso! Funcionários gentis.
Stayed 3 nights in Nov 2023

6/10 Okay

Karolaine

Stayed 2 nights in Nov 2023

8/10 Good

Bruno

Business traveler
Liked: Cleanliness, staff & service, amenities
Cama velha e móveis também com bastante tempo de uso
Stayed 3 nights in Nov 2023

6/10 Okay

Márcio

Business traveler
Liked: Staff & service
razoável.
razoável, o hotel não tem TV à cabo com Sport TV por exemplo. Pelo preço poderia ser melhor.
Stayed 1 night in Nov 2023

10/10 Excellent

Fabiana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Isolina

Stayed 3 nights in Oct 2023

10/10 Excellent

Regina Maria

Stayed 2 nights in Nov 2023

6/10 Okay

Daniély

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Renato

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Mozart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Cassio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

NEUSA MARIA

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cláudio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Thaliane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O ar condicionado não funciona, o café da manhã decepcionou na variedade e o elevador parece que vai parar de funcionar a qualquer momento
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Boa
Stayed 1 night in Oct 2023

4/10 Poor

Mario

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
custo beneficonão é bom. precisa melhora e muito
espera mais do hotel, custo beneficio abaixo do esprado. cafe da manhão ruim, limpeza e instalações ruim. quarto sem muito conforto. Na verdade instalações antigas. pelo o preço , não vale a pena. hotem escuro e pouca ventilação natural. piso antigo, restaurante e cafe da manhão com poucas opções. não vale a pena.
Stayed 1 night in Oct 2023

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, room comfort
Revise suas expectativas
O hotel precisa prestar mais atenção aos detalhes. Móveis antigos sem restauração, porta descascando, cartão da porta que descodifica frequentemente, sem tomada ao lado das camas. O café da manhã é simples, não compatível com um 4 estrelas, e é inadmissível não ter manteiga/margarina individual e poderia ter mais opções de “padaria”. Quando vai chegando o final do horário os itens que acabam não são repostos. O quarto é bem espaçoso e as camas são confortáveis, mas faz falta um cobertor. O banheiro tem banheira, chuveiro elétrico e amenities 2 em 1, mas não tem tapete, e ao sair da banheira molhado corre-se um risco enorme de escorregar. Os funcionários foram todos muitos simpáticos, principalmente Seu Antônio na recepção, check in e check out rápidos. Dito tudo isso, dependendo do preço e das suas expectativas, a estadia compensa.
Stayed 4 nights in Oct 2023

4/10 Poor

Daniela

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
O atendimento é muito bom, porém as acomodações deixam a desejar.Quarto grande com ar condicionado pequeno...calor...
Stayed 1 night in Oct 2023

8/10 Good

JEFFERSON

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Vitor Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento
Stayed 3 nights in Oct 2023

10/10 Excellent

Vanessa

Stayed 4 nights in Sep 2023

6/10 Okay

Armando

O hotel é bom, xama confortável mas ficamis sem tv o tempo da estadia
Stayed 1 night in Sep 2023

6/10 Okay

Wesley Marcos

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Acontecimento estranho
Estranho. Um cara do hotel entrou no meu quarto do nada. Eu estava dormindo e acordei com uma campainha e ele entrando. Quando me viu voltou. Não sei o que queria, pois não estava acompanhado de camareira. Fora isso o conforto e local são bons.
Stayed 2 nights in Sep 2023

10/10 Excellent

JOSE WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

leonardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Fernanda

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

10/10 Excellent

Diego Pinho

Stayed 2 nights in May 2023

4/10 Poor

Delcimara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Me supreendi com a estrutura e a comodidade do Hotel estão de parabéns
Stayed 1 night in Sep 2023

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

RAVI D S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023