Ratings based on 73 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Familiesby Mohammed from Jeddah
every thing was perfectPosted Oct 24, 2015 on Hotels
I had two days in heaven, i really enjoy it, every thing was perfect.
for Couplesby Yuasef from KSA
Great stayPosted Oct 20, 2015 on Hotels
It was romantic and i had a nice & beatuful stay there.,,the wifi and the a.c. werent that good
for Couplesby A verified traveler
Great spa experience in a tranquil setting.Posted Oct 13, 2015
Pros: Overlooks the lake. Great spa treatments and professional staff. Very clean hotel. Good breakfast.
Cons: Although the food menus had lots of choices, the food was not exceptionally great.
Had a lovely anniversary celebration with excellent spa treatments. The spa staff and the hotel staff were very helpful and professional. The hotel overlooks Sapanca lake and is very relaxing and quiet. This was our second time there and we will definitely return again.
Comment from Hotel Management
Feb 5, 2016 by HAKAN BALCAN, Hotel Management
Dear Guest, First of all, we would like to thank you for choosing Richmond Nua Wellness – Spa and share your experiences. In the framework of our quality approach at Richmond, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We would like to inform you that your wishes and desires have been taken into consideration and the necessary changes are being introduced rapidly. As the Richmond Nua Wellness – Spa team, we are very happy to have met you and thank you once again for your views that help us improve our services. We look forward to meeting again at Nua, one of the best equipped SPA’s of Europe and to sharing the discovery of your inner life energy… Best regards, Hakan Balcan GENERAL MANAGER
for Couplesby abdulmohsin from السعودية
الراحة والنقاءPosted Oct 4, 2015 on Hotels
كانت ممتعة جداً
for Couplesby yousef
Posted Sep 11, 2015 on Hotels
for Couplesby Huthaifa
Posted Aug 17, 2015 on Hotels
for Familiesby waleed a from Riyadh
So good stayPosted Aug 5, 2015 on Hotels
Very good resort
for Familiesby WALEED A from Riyadh
A great hotel and a great placePosted Aug 3, 2015 on Hotels
Very good staying
by A verified traveler from Istanbul
Terrible foodPosted Aug 3, 2015
Beautiful setting. Really nice views from our room. But gosh such horrible food... Also they serve drinks like as if it's gold. We did not get worth of our money.
for Business Travelersby Karl-Gustav
Posted Jul 20, 2015 on Hotels