Reception

Reviews of APA Hotel <Sapporo-Odoriekimaenishi>

3 out of 5
APA Hotel <Sapporo-Odoriekimaenishi>
Minami 1 Nishi 9, Chuou-ku, Sapporo, Hokkaido

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 586 reviews" "
Rating 8 - Good. 221 out of 586 reviews" "
Rating 6 - Okay. 188 out of 586 reviews" "
Rating 4 - Poor. 63 out of 586 reviews" "
Rating 2 - Terrible. 17 out of 586 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy as always with this hotel. Staff are great, clean rooms, good location.
Stayed 3 nights in Jan 2024
Response from staff on Jan 11, 2024
Thank you for staying with us here at APA HOTEL.Thank you very much for your compliments regarding our room and staff.

6/10 Okay

Mladen

Liked: Staff & service, amenities
Disliked: Cleanliness
Good enough
Stayed 7 nights in Oct 2023
Response from Front iwamoto on Oct 9, 2023
Thank you for staying with us here at APA HOTEL. We will strive to be a better hotel. Thank you for posting a review. We certainly hope to see you again.

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from フロント 尾暮 on Aug 18, 2023
この度は、アパホテル〈札幌大通駅前西〉をご利用いただき、誠にありがとうございます。 気持ち良くお過ごしいただけたご様子でスタッフ一同安堵しております。 これからもより一層のサービスの向上に努めてまいりますので、引き続き当館をご愛顧賜れますようお願い申し上げます。 お忙しいところご投稿ありがとうございました。 またのお越しを心よりお待ちしております。

8/10 Good

ASTERIO

Stayed 4 nights in Feb 2023
Response from フロント 岩本 on Mar 7, 2023
この度は、アパホテル〈札幌大通公園〉をご利用いただき、誠にありがとうございます。お客様より頂戴しました高評価を励みに、これからも皆様にご満足いただけるようサービスの向上に努めて参りますお忙しい中、評価をご投稿頂きましてありがとうございました。またのお越しを心よりお待ちしております。

10/10 Excellent

Clifford, Oxnard

Stayed 1 night in Mar 2022

8/10 Good

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was dusty, need to have air purifier
Stayed 1 night in Mar 2022
Response from Sato / Receptionist on Mar 30, 2022
Thank you for staying with us here at APA HOTEL. We apologize for the inconvenience. We will strive to be a better hotel. Thank you for posting a review. We certainly hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021
Response from フロント 佐藤 on Feb 24, 2021
この度はアパホテル<札幌大通公園>をご利用いただきまして、誠にありがとうございます。またのご来館を心よりお待ち申し上げます。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021
Response from フロント 佐藤 on Feb 24, 2021
この度はアパホテル<札幌大通公園>をご利用いただきまして、誠にありがとうございます。またのご来館を心よりお待ち申し上げます。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and courteous staff. Excellent location.
Stayed 4 nights in Feb 2020
Response from Ogure/Receptionist on Feb 17, 2020
Thank you for staying with us here at APA HOTEL〈SAPPORO ODORI KOEN〉. We certainly hope to see you again.

8/10 Good

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, parking space is limited but all around can find coin parking easily.
Stayed 1 night in Feb 2020
Response from Ogure/Receptionist on Feb 12, 2020
Thank you for staying with us here at APA HOTEL〈SAPPORO ODORI KOEN〉. We certainly hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Takahashi/Receptionist on Feb 13, 2020
Thank you for staying with us here APA HOTEL〈Sapporo-Odorikoen〉and your kind review. We look forward to welcoming you back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Property is beginning to show it's age,. Front desk was being replaced upon arrival with no clear direction of where to check-in instead.
Stayed 4 nights in Feb 2020
Response from Takahashi/Receptionist on Feb 10, 2020
Thank you for staying with us here APA HOTEL〈Sapporo-Odorikoen〉and your kind review. I'm sorry. On that day, I was replacing the check-in counter from the morning. We apologize for the inconvenience. I think it was confusing because of the lack of guidance. There was a lack of consideration. I am glad if you give us a chance to recover. Because the rooms are compact size, we apologize for any inconvenience. We look forward to welcoming you back.

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
One night stay . Good location And close to everything
Stayed 1 night in Feb 2020
Response from Sasaki / Receptionist on Feb 8, 2020
Thank you for staying with us here at APA HOTEL〈SAPPORO ODORI KOEN〉. We certainly hope to see you again.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, short walk to Shibuya station and all Shibuya has to offer.
Stayed 3 nights in Feb 2020
Response from Front Kawasaki on Feb 7, 2020
Thank you for staying this time. We look forward to your next visit.

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from フロント 尾暮 on Jan 9, 2020
この度はアパホテル〈札幌大通公園〉にご宿泊頂きまして誠にありがとうございます。 お褒めの言葉を頂戴することができスタッフ一同大変嬉しく存じます。今後もサービス向上に努めてまいりますので札幌にお越しの際はまた当館をお選び頂ければ幸いでございます。 この度はお忙しい中、貴重なご意見ご投稿誠にありがとうございます。 お客様のまたのご来館心よりお待ち申し上げております。

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place, undergoing renovations.
Bed is comfortable, two different pillows available -one thick and one thin. Room is very small but has everything you might need, staff are friendly and some speak English. Everything looks clean, no signs of mold etc, and mostly well take care of - no peeling paint/wallpaper, no stains. One cracked plastic panel in bathroom under sink but doesn't affect anything. Hotel was undergoing renovations when I stayed. No disruptions first two days/nights but on my final morning everything smelled very strongly of paint or varnish, made me nauseous. Look forward to seeing how the renovations turn out. Out front the snow doesn't get cleared much so it can be very slippery. Main road etc are fine but the small roads to the hotel are somewhat dangerous so take care. Nearest station is the Tozai line, short walk to Odori for Toho and Namboku, suggest using these rather than walk from Sapporo in winter or with luggage.
Stayed 3 nights in Dec 2019
Response from Front Suda on Dec 26, 2019
The Management and Staff would like to thank you for the wonderful comments. We are glad to hear that you have enjoyed staying with us. But I'm sorry for bad smell of painting because of undergoing renovations.... In January, Our hotel will be new appearance. Please be looking forward to us. We hope to have an opportunity to welcome you back on your future travel to Sapporo. Thank you for kind review.

10/10 Excellent

almina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and very near to airport bus stop..
Stayed 4 nights in Nov 2019
Response from Front Suda. on Dec 3, 2019
Thank you for staying with APAhotel.Our hotel is very close to air port bus, convenience store, subway station. If you come Sapporo again, I hope to meeting you. Thank you for your kind review.

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed in Sapporo
If first impressions counted it would be 10/10 but on getting to our so called superior room it went down hill. It was clean but the bathroom was worse than a caravan bathroom, bath panel loose shower next to useless smelt like a damp dog for the 4 days we were there. We paid £731 for this so called superior room. We were there for the England rugby game so expected it would be a high price but this was extortionate for what we got. Also the so called restaurant /bar was only open for breakfast whilst we were there. First time I've ever had to give a bad review.
Stayed 4 nights in Sep 2019
Response from Sasaki / Receptionist on Sep 26, 2019
Thank you for staying with us here at APA HOTEL〈sapporo odoikoen〉. We are sorry for not being satisfied. Thank you for your kind review..

8/10 Good

Christina

Liked: Cleanliness, staff & service
Okay, but not outstanding
The room was quite small. We couldn’t even open our suitcase without having to put it on the bed. However, the location was very walkable. And the in room amenities were good including free q-tip ear picks, body scrubbing towel and so on. I may not stay here again but I didn’t dislike it either.
Stayed 2 nights in Jun 2019
Response from Front clerk Suda on Jul 3, 2019
Thank you for your staying in APAhotel.Concept of our hotel is compact. But I'm Sorry for the inconvenience.We wait your staying again.Thank your your kind review.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
honeymoon trip
small rooms. very helpful front desk. stayed 2 nights. close to odori park.
Stayed 2 nights in Jun 2019
Response from Takahashi/Receptionist on Jun 15, 2019
Thank you for staying with us here APA HOTEL〈Sapporo-Odorikoen〉and your kind review. We are very glad that you are satisfied. Because the rooms are compact size, we apologize for any inconvenience. We look forward to welcoming you back.

8/10 Good

Melody, HK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they pretty much have all the amenities you'd need if youre staying but they dont change your sheets and pillow cases daily
Stayed 9 nights in May 2019
Response from Front clerk Suda. on Jun 10, 2019
Thank you for staying with us here APA HOTELand your kind review.We look forward to welcoming you back soon.

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to snow festival ,good Japanese breakfast
Stayed 1 night in Feb 2019
Response from Front desk clerk Takahashi on Feb 16, 2019
Thank you very much for choosing APA Hotel 〈Sapporo-Odorikoen〉. We are very glad that you are satisfied. There are other festivals in Odori Park, where the snow festival site was held. There are lots of festivals that can eat delicious Japanese cuisine during the warm season. We look forward to welcoming you back. Thank you for review.

4/10 Poor

Rex, Japan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Service was good...but...Ownership/Management at this hotel is sacrificing spending money on taking care of the repairs and cleanliness for profit. This isn’t a just a lousy cleaning job, this was bigger than that.
Stayed 3 nights in Feb 2019
Response from Front desk clerk Takahashi on Feb 16, 2019
Thank you very much for choosing APA Hotel 〈Sapporo-Odorikoen〉. It is very regrettable that we could not provide a comfortable environment for you. We will strive to review and improve the environment in cooperation with the cleaning staff. We look forward to welcoming you back. Thank you for review.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
This property is very plain. Nothing fancy. If you want a room with a great location, it has that. The room was clean, but VERY small. Could hear the people in the room next to us (just talking, but walls are thin). One small tiny pillow for the uncomfortable mattress. The price was perfect, but I don’t think I would stay here again because of the comfort.
Stayed 2 nights in Jan 2019
Response from Front desk clerk Takahashi on Feb 15, 2019
Thank you very much for choosing APA Hotel 〈Sapporo-Odorikoen〉. It is very regrettable that we could not provide a comfortable environment for you. Because the rooms are compact size, we apologize for any inconvenience. We look forward to welcoming you back. Thank you for review.

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night
Cheap, great location, small room for a long stay (I stayed one night), central location makes it easy to walk anywhere.
Stayed 1 night in Jan 2019
Response from Front desk clerk:Takahashi on Feb 10, 2019
Thank you very much for choosing APA Hotel 〈Sapporo-Odorikoen〉. We are very glad that you are satisfied. Because the rooms are compact size, we apologize for any inconvenience. We are looking forward to the opportunity to have you choose again. Thank you for review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from フロント 太田 on Dec 20, 2018
この度はアパホテル〈札幌大通公園〉にご宿泊いただきまして誠にありがとうございます。 またのご予約をお待ちしております。

6/10 Okay

Mariko, Niseko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just building was old and smell old building like.. need to change the entrance carpet maybe.
Stayed 1 night in Aug 2018

4/10 Poor

Michael, Sacramento, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but desperately needs an overhaul. Room was musty and moldy. Wallpaper was peeling off. Air conditioner kept turning on and off every minute or two. Last morning there the water was turned off without warning or explanation.
Stayed 2 nights in Aug 2018

10/10 Excellent

Bluey, Blue mountains NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to transport and shops.
Stayed 2 nights in Jun 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Priscilia

Liked: Property conditions & facilities, room comfort
small quaint hotel, basic.
The ventilation in the room was great, given the fact that the air can be very dry during winter time.
Stayed 2 nights in Feb 2018
Response from SHIBATA/Receptionist on Apr 11, 2018
Thank you for staying with us and I'm sorry for room quality. We will try to remove hair for next costomer and improve checking room system. We certainly hope we will have the opportunity to serve you again.

6/10 Okay

Joel, Aiken, SC

Liked: Cleanliness, staff & service
Snow Festival hotel
Taxi driver took us to the wrong APA Hotel and we ended paying more money while he got directions to the correct hotel. On the plus side, it was only a short walk to Odori Park Snow Festival.
Stayed 2 nights in Feb 2018
Response from SHIBATA/Receptionist on Apr 11, 2018
Thank you for staying with us and your precious comment. We provide compact functional room but you may feel too small.We will try to impove our service. See you soon,sir.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with parking spaces
Good place and area. Definitely a small room with two twin beds. Limited place to put bags. Parking at the hotel is 1,200 yen per day. Pay each day you park the car.
Stayed 2 nights in Feb 2018
Response from SHIBATA/Receptionist on Apr 11, 2018
Thank you for staying with us and your precious comment.Your comment will be useful for other customers. We certainly hope we will have the opportunity to serve you again

8/10 Good

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

tinn zhishu, THA

Liked: Staff & service, property conditions & facilities, room comfort
good place
this hotel is near shopping and center of supporo tranportation
Stayed 2 nights in Jan 2018
Response from Shibata/Receptionist on Jan 20, 2018
Thank you for staying with us here APA HOTEL and your kind review.We look forward to welcoming you back soon.

6/10 Okay

santiaga

Disliked: Staff & service
Stayed 2 nights in Dec 2017

8/10 Good

nad

Liked: Staff & service, room comfort
Excellent location, hard beds
Loved the location, near subway and tram stops. Walking distance to Sapporo TV tower and the Susukino area. We took the bus from New Chitose airport which lets us off in front of Sapporo View Hotel, 2 mins walking distance from this hotel. The bed was hard, and the pillow was really flat and hard as well. Being used to the fluffiness of the beds in Tokyo Apa hotels, this came as a surprise. Would stay again, however will probably vacuum pack and bring own pillow.
Stayed 4 nights in Oct 2017
Thank you for staying with us here APAHOTEL<Sapporo-oodoorikoen>and your kind review.As you mention we are located at good locaction near Sapporo TV tower and the Susukino area.We are sorry to make you unpleasant with bed quality. We look forward to welcoming you back.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
The breakfast was fabulous! You could choose Japanese or European and I chose Japanese and spouse chose the other, and they were both great! Great location by the Odori park.

6/10 Okay

Verified traveler

Standard chain hotel near Odori Park
It will be a good choice (very close to the Odori Park) if you are going to visit the Sapporo Ice Festival

6/10 Okay

Nam, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Small room
The room is small but with the price can acceptable. The breakfast almost is the same variety choose. Hope can have more choice in future.

8/10 Good

Yuk Ying May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & good hotel
Good location, however, English speakers limit, suggest to show hotel name in Japanese as well, in hotel confirmation slip. More specific 'how to reach hotel' instruction e.g. which JR station exit number and after exit, turn right, left or go direct is definitely help. Thank you.

8/10 Good

Cheyenne

Liked: Cleanliness, property conditions & facilities, room comfort
They only gave us one key among the three of us. But that's my only complaint.

6/10 Okay

ONG

Liked: Cleanliness, staff & service

6/10 Okay

GT, SG

Liked: Cleanliness, staff & service
Very small room, location fair
Very small room. Need to rearrange the chair in the room and put one luggage in the cupboard to make room for 2 and another luggage. Location wise, it is between 2 train station, one is only 4 mins walk and the other main Odori station is 8 mins walk. Odori park is just 1 min walk in front of hotel. Airport bus is 10 mins walk to the bus stop. 10 mins walk to Tanokikoji old shopping area (must go ) and to Sapporo underground shopping. 15-20 mins walk to TV tower or the clock tower. About 20 mins walk to Sapporo main station or you can take a one stop subway there from Odori station. If you don't like to walk, then better to stay nearer to Sapporo or Odori stations.

8/10 Good

sunan, Bangkok

Liked: Cleanliness, property conditions & facilities
it s quite comfortable but a little bit too small.
the site is a little bit too far from shopping center but very close to garden .in general it s ok for my group.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
the room is super small. close to subway station.

8/10 Good

Lilyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tuan, USA

Liked: Cleanliness, property conditions & facilities
Service was professional. Room was small as is the case for most of the hotels we stayed in Japan. Hotel is a little old. Pretty far from Sapporo station but there's a local line a few blocks from the hotel. Didn't use it so can't really talk about it. The hotel is 2 or 3 small blocks away from Sapporo central(?) park, so if there was an event at the park such as the ice sculpture festival in the winter it'd be a good place to stay.

6/10 Okay

Verified traveler

Liked: Cleanliness

8/10 Good

Giang

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel
The hotel is near the center. Therefore, it's quite convenient to stay there.