“**Absolutely Disgusting — Avoid This Hotel**
I booked this Holiday Inn Express in Columbus through Expedia because it was one of the most expensive hotels in the area and assumed I was paying more for a clean, well-maintained property. I was very wrong.
The problems were obvious immediately: deferred maintenance everywhere, chopped-up trees and debris piled near the entrance, scuffed walls, cheap paper signs, and an overall dirty, run-down appearance. The inside smelled awful.
My first-floor……
“The staff was super friendly and the bed was probably the most comfortable hotel bed I've had. And let's not forget all the fluffy pillows!! It was also nice to have a fridge in a room that actually gets cold. We really enjoyed the breakfast each morning as well. The only negative was that the internet wasn't the greatest and caused the TV to lag.”