Property amenity

Reviews of Super 8 by Wyndham Searcy AR

2 out of 5
Super 8 by Wyndham Searcy AR
1200 Truman Baker Dr, Exit 45 Hwy 67E - 1 Block North, Searcy, AR

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 285 reviews" "
Rating 8 - Good. 100 out of 285 reviews" "
Rating 6 - Okay. 47 out of 285 reviews" "
Rating 4 - Poor. 23 out of 285 reviews" "
Rating 2 - Terrible. 18 out of 285 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Stayed 4 nights in Apr 2024
Response from Manager on Apr 30, 2024
Hello Armando,We're thrilled to hear that you had a wonderful experience with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. We really enjoyed our stay.
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Martha,Thank you for taking the time to share your experience with us. We are delighted to hear that you found your room to be clean and that you relished your stay. Your satisfaction is our top priority and we hope to welcome you back in the future.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on Dec 16, 2023
Hello Lauren,We're thrilled to hear that you had a fantastic stay at our hotel! We strive to provide excellent service and a memorable experience for all our guests. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again in the future.

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Hello Wesley,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our establishment to be peaceful. Your comfort and tranquility are our top priority, and we hope you were able to fully relax during your time with us. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and friendly staff. Two improvements: larger bed pillows and towels. Otherwise, everything met our standards for a budget friendly stay.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 7, 2023
Hello Adam,Thank you for sharing your feedback with us. We appreciate your kind words about our cleanliness and friendly staff. We will certainly take note of your suggestions regarding the bed pillows and towels for future consideration. We're glad to hear that overall your stay met your standards for a budget-friendly experience.

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds
Stayed 2 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hi George,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hi George,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 Okay

Reginald

Traveled with partner
Liked: Property conditions & facilities
The stay was good thanks again
Stayed 1 night in Sep 2023
Response from Manager on Sep 19, 2023
Hello Reginald ,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Manager on Sep 14, 2023
Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 Okay

Alan

Stayed 5 nights in Aug 2023
Response from Manager on Sep 17, 2023
Hello Alan,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Robert

Stayed 1 night in Aug 2023
Response from Manager on Sep 13, 2023
Hello Robert,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 Okay

derwin

Stayed 1 night in Jul 2023
Response from Manager on Jul 23, 2023
Hello derwin,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 Okay

Donna

Stayed 1 night in Jun 2023
Response from Manager on Jul 5, 2023
Hello Donna,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Kevin

Stayed 3 nights in Jun 2023
Response from Manager on Jul 2, 2023
Hello Kevin,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 Okay

Russell

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Manager on Jun 29, 2023
Hello Russell,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 Okay

Tommy

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overcharged my account upon arrival but was reimbursed three days later
Stayed 1 night in Jun 2023
Response from Manager on Jun 9, 2023
Hello Tommy, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 Okay

Hailey

Stayed 1 night in Jun 2023
Response from Manager on Jun 28, 2023
Hello Hailey, It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Okay

Babette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed uncomfortable
Stayed 1 night in May 2023
Response from Manager on May 25, 2023
Hello Babette, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Okay

Davis

Stayed 2 nights in May 2023
Response from Manager on May 10, 2023
Hello Davis,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Good

Craig

Stayed 1 night in May 2023
Response from Manager on May 30, 2023
Hello Craig,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Good

Leslie

Stayed 4 nights in Apr 2023
Response from Manager on May 2, 2023
Hello Leslie,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Okay

Darrol

Stayed 1 night in Mar 2023
Response from Manager on Mar 29, 2023
Hello Darrol,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Manager on Mar 19, 2023
Hello Scott,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel so I could still be able to get to work during an ice storm. The parking lot was almost full which told me they had a lot of other guests, but they made me feel like I was the only one. Great service with nice and smiling faces. And the waffles for breakfast are just a bonus.
Stayed 1 night in Jan 2023
Response from Manager on Feb 2, 2023
Hello Theresa,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsÔøΩ expectations. We hope you will give us a chance to redeem ourselves in the future.

4/10 Poor

Ronnie

Business traveler, Traveled with partner
Disliked: Staff & service
Pay cash for the deposit do not use card they charged my card twice 1 was for 64.11 and 1 was for 35.89 i received the 35.89 back on my card but not the 64.11 when i called the owner to let her know she immediately told me it went back on the card i continued to explain it did not and she just started to get very aggressive on phone i still have not received the money back
Response from Manager on Dec 8, 2022
Hello Ronnie, We are concerned to hear about the incorrect charges on your invoice; occurrences like this are very rare because we work within a highly-organized system that is designed to prevent such mishaps, and I regret to hear that this system failed you. We ask that you please call us so that we can discuss the matter with you right away.

10/10 Excellent

Becky, Oklahoma City

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice, check in and check out was fast. Room was clean. Only stayed 1 night but will stay again if needed.
Stayed 1 night in Nov 2022
Response from Manager on Nov 23, 2022
Hello Becky,Thank you for being a valued guest and for providing us the feedback regarding our staff and your comments about our front desk. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

4/10 Poor

Phyllis

Disliked: Cleanliness, property conditions & facilities
Response from Manager on Feb 8, 2023
Hello Phyllis, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Out away from the hustle and bustle of town but close enough for easy access to restaurants etc.
Stayed 1 night in Nov 2022
Response from Manager on Nov 7, 2022
Hello Aaron,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our access. We hope you will return so that we can provide you an even superior experience.

10/10 Excellent

James

Stayed 2 nights in Oct 2022
Response from Manager on Oct 27, 2022
Hello James,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terrible

HEATHER

Stayed 1 night in Sep 2022
Response from Manager on Sep 28, 2022
Hello HEATHER, Hello HEATHER, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2022
Response from Manager on Sep 22, 2022
Dear Guest, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Anthony

Stayed 1 night in Sep 2022
Response from Manager on Sep 15, 2022
Hello Anthony, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Russell

Stayed 2 nights in Sep 2022
Response from Manager on Sep 12, 2022
Hello Russell, We have high standards of hospitality and service and are always improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again very soon!

8/10 Good

Bode

Liked: Cleanliness, property conditions & facilities
The clerk who checked us in was curt and not welcoming at all. Thankfully, when we returned later that evening, the evening clerk was very helpful and courteous.
Stayed 1 night in Aug 2022
Response from Manager on Sep 4, 2022
Hello Bode,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our clerk. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excellent

Cathy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on both day and night shifts were very professional and helpful.
Stayed 2 nights in Aug 2022
Response from Manager on Oct 12, 2022
Hello Cathy,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff. We hope to see you again in the future. Thank you for your valuable business.

10/10 Excellent

Barney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Manager on Aug 11, 2022
Hello Barney, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to the interstate
Stayed 2 nights in Jul 2022
Response from Manager on Jul 20, 2022
Hello Beverly, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Mark

Stayed 1 night in Jul 2022
Response from Manager on Jul 14, 2022
Hello Mark, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 Terrible

Brent

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag and owners are not very nice or accommodating
Stayed 1 night in Jun 2022
Response from Manager on Jul 1, 2022
Hello Brent,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't wait go to Super 8
Friendly staff! The room was clean and quiet and the spa bath was Amazing!
Stayed 1 night in Jun 2022
Response from Manager on Jun 25, 2022
Hello Floyd, Thank you for sharing this experience with us. We truly value you feedback with regards to our staff and your comments about our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

4/10 Poor

Randy

Stayed 1 night in Jun 2022
Response from Manager on Jun 24, 2022
Hello Randy, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

2/10 Terrible

Randy

Stayed 1 night in Jun 2022
Response from Manager on Jun 26, 2022
Hello Randy, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

4/10 Poor

Sandi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was only surface cleaned. There was 1/2 in of dust and debris under beds and around headboard and bedside table. Spiders also! I was very disappointed. Pool was Very cold also.
Stayed 1 night in Jun 2022
Response from Manager on Jun 22, 2022
Hello Sandi, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our room and your comments about our pool. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 Good

Jane

Stayed 4 nights in May 2022
Response from Manager on May 10, 2022
Hello Jane, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

6/10 Okay

Debra

Stayed 2 nights in May 2022
Response from Manager on May 9, 2022
Hello Debra, It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 Excellent

Heather

Stayed 1 night in May 2022
Response from Manager on May 9, 2022
Hello Heather, On behalf of our entire staff thank you for staying with us and for rating your stay.,

10/10 Excellent

JD

Stayed 1 night in Apr 2022
Response from Manager on Apr 30, 2022
Hello JD, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than Enough
It’s perfect. Clean, comfortable, well stocked.
Stayed 1 night in Apr 2022
Response from Manager on Apr 30, 2022
Hello Debra, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We hope to someday have another opportunity to host your stay.

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to get breakfast at 7 am wasnt any thing left hardly besides cereal and grits.
Stayed 1 night in Apr 2022
Response from Manager on Apr 25, 2022
Hello Jason, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our breakfast. We hope to see you again to deliver you with a 5 star experience.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Manager on Apr 17, 2022
Hello Jennifer, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,