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The rooms were clean and the beds were comfy, but it would have been really nice to have a quieter fan in the bathroom and a mini nightlight in the bathroom.
Thank you for telling us about your stay at the Microtel Inn and Suites by Wyndham Genena. We are so happy that you enjoyed your stay with us and hope you will come back again.
4/10 Poor
Almerindo, Woodside
Traveled with family and small children
Apr 10, 2024
Liked: Staff & service
Disliked: Amenities
Price gouging during the eclipse. Booked 3 months in advance but somehow got a first-floor room right next to the front desk. Room too small for the price. Terrible coffee.
Almerindo
Stayed 2 nights in Apr 2024
Response from Sabrina on Apr 14, 2024
I am sorry that is how you feel, we hope you enjoyed the Eclipse.
The Hotel was clean, Breakfast was good, All the staff we encountered were Awesome, had my Dog with me and everyone was Very Accommodating!!!!
CANDICE
Stayed 13 nights in Mar 2024
Response from Nicole on Mar 25, 2024
Dear Candice,Thank you so much for your feedback. We're happy you and your pup enjoyed your stay. We hope to see you both again in the future.Thank you so much.
Tim at the front desk was very sweet. Hotel was super quiet during our one night Sunday stay.
Lisa
Stayed 1 night in Feb 2024
Response from Sabrina on Feb 26, 2024
We will let Tim know that you gave him a shout out. We are so happy you enjoyed your stay with us. We hope you come back and stay with us again.
6/10 Okay
Sharon
Jan 23, 2024
Liked: Cleanliness
Room was clean but no coffee in room & a few of the containers of hand soap & shampoo were so low it was hard to get anything out , bath towels were amazingly soft
Sharon
Stayed 1 night in Jan 2024
Response from Sabrina on Feb 17, 2024
Thank you for telling us about your stay, we hope you too advantage of the 24-hour coffee in the lobby. We will make housekeeping is checking the dispensers to make sure they are full.
6/10 Okay
peter
Traveled with family
Jan 22, 2024
Liked: Cleanliness
Disliked: Amenities
Hotel is fine. Nothing special, but nothing problematic either.
peter
Stayed 2 nights in Jan 2024
Response from Sabrina on Feb 17, 2024
Thank you for telling us about your stay. We are happy to hear you had no problems during your stay.
The property was very nice and clean. The room was clean and comfortable, very close to stores and shopping. I definitely would stay there again if ever in the area. The breakfast can be improved just a bit with more options and variety. Overall, a very nice place to lodge at.
Apostle Troy
Stayed 2 nights in Jan 2024
Response from Sabrina on Feb 17, 2024
Thank you for telling us about your experience, we are so happy you enjoyed your stay. We hope you will come back for another visit.
Consistent, reliable, and clean! Always a solid place to stay in Geneva with easy access to downtown, the lake front, and several dining and shopping options.
Rooms were small and walls were very thin. It could have been cleaner. Bathroom drain was super slow. Also, the tv was damaged, 2 bright round circles were present when viewing the tv. Privuded a fridge but no microwave. Breakfast was good except for staff stood around complaining to each other about no communication with management. It got old quick. This was our 2nd stay and we wont be back at this location
DENISE
Stayed 2 nights in Nov 2023
Response from Sabrina on Nov 26, 2023
I am sorry to hear that your stay was not the best it could be. We always strive for great customer service. We hope you will give us another chance,
I was put in a room on the first floor. It seemed like the room had not been used in a while. It was an ADA room, which I do not need or requested. I found a pill on the floor. Both beds were made, however, the one bed had human hair, dog hair, and dried skin cells on the bed. I called for new sheets which never arrived.
Traci
Stayed 1 night in Nov 2023
Response from sabrina on Nov 26, 2023
I am sorry to hear your stay was not the best it could have been. We hope you will give us another chance in the future.
Staff were great and our room was clean. Great location too. Second evening was a bit loud due to rude guests, shower head was broken, but overall, it was a very nice stay.
Verified traveler
Stayed 2 nights in Oct 2023
Response from Nicole on Oct 29, 2023
Thank you so much for your feedback. We're happy you enjoyed your stay overall.
10/10 Excellent
Joe
Oct 20, 2023
Joe
Stayed 1 night in Oct 2023
Response from Sabrina on Nov 26, 2023
Thank you telling us about your stay. We are happy that you enjoyed your stay.
Great place to stay. Staff was very friendly, room was cleaned every day (we don't find that much more at other hotels). Breakfast was excellent. Thank you for the great stay....
Susan A.
Stayed 3 nights in Sep 2023
Response from Nicole on Oct 18, 2023
Dear Susan,Thank you so much for your great feedback. We hope to see you again in the future.
We are so glad you enjoyed our continental breakfast. We hope you will come back and stay with us again at the Microtel Inn & Suites by Wyndham Geneva.
The hotel was clean and attractive. The staff was very helpful and informative about places to see and dining options. Rooms were pleasant and cleaned every day by a friendly staff.
susan
Stayed 3 nights in Oct 2023
Response from Sabrina on Oct 13, 2023
Thank you for all your kind words about our hotel and staff. The staff will love reading your review. We hope you will come back and stay with us again at the Microtel Inn & Suites by Wyndham Geneva
6/10 Okay
Eneida
Traveled with partner
Oct 12, 2023
Liked: Cleanliness, staff & service
We didn't like the water drainage in the bathroom, Tub, Sink. Water didnt drain, Also,,,it would have been nice to have a table lamp in the bedroom, Didnt like the lighting.
Eneida
Stayed 2 nights in Oct 2023
Response from Sabrina on Oct 13, 2023
Thank you for taking the time to tell us about your stay.
We are so happy that you had a wonderful stay at Microtel Inn & Suites by Wyndham Geneva. We hope you will come back and stay with us again in the future.
Thank you for taking the time to tell us about your stay at the Microtel Inn & Suites by Wyndham Geneva. We are so happy to hear you had a great stay. We hope you will come back and stay with us again.
10/10 Excellent
Toshie
Oct 9, 2023
Toshie
Stayed 1 night in Oct 2023
Response from Nicole on Nov 15, 2023
Dear Toshie,Thank you so much for your feedback and we're happy you enjoyed your stay.
Full filled our needs for a night in the area. Nearby restaurant that was recommended by the front desk clerk was very good. Quiet location just off the Main Street.
Brian
Stayed 1 night in Oct 2023
Response from Sabrina on Oct 7, 2023
We are so happy to hear you enjoyed one of our local eaters and enjoyed your stay at the Microtel Inn &Suites by Wyndham Geneva.
Thank you for letting us know you had a fantastic stay at the Microtel Inn & Suites by Wyndham Geneva. We hope you will come back again for another stay.
On the plus side, the room was pretty clean. But it had a large work desk without a single electrical outlet. The nearest (only) outlets were across the room next to the bed. The breakfast was not very satisfactory. The choices were waffles or a microwave egg sandwich. And they didn't even have plates for the waffles, just large cardboard bowls.
Jerome
Stayed 1 night in Oct 2023
Response from Sabrina on Oct 7, 2023
Thank you for sharing about your stay. We appreciate your input.
Thank you for telling us about your stay. We are so glad you enjoyed your time at the Microtel Inn & Suites by Wyndham Geneva. We hope you will come back and stay with us again,
Our first room has curtains that were off the hook. Our second room has an air conditioning unit three enjoyed intermittent beeps all night long keeping us awake. Under the circumstances we wouldn’t stay at another Microtel and would appreciate getting a refund on our stay since we were unable to sleep.
John
Stayed 1 night in Sep 2023
Response from Sabrina on Sep 28, 2023
I am so very sorry to hear your sleep was disturbed. We did discover the noise was coming from outside the building and was nothing in your room. We will reach out to you to talk about your stay.