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I can't say enough about the staff at this property. They are kind, empathetic, intuitive, generous and, the most helpful staff. Even in the picturesque landscape of this property, they are the best asset of the hotel.
Carolyn
Stayed 10 nights in Apr 2024
Response from Front Desk on Apr 19, 2024
Thank you so much for the positive feedback! We will be sharing this with our staff and look forward to providing hospitality in any future visits to our area! :)
4/10 Poor
Ken
Traveled with family
Apr 17, 2024
Disliked: Property conditions & facilities
Assigned to a handicapped room, which is usually not an issue, except when the drain in the shower is clogged and water runs out into the rest of the bathroom. (Since there is no edges on the floor to prevent water from coming out…usually not a problem when the drain works properly). Desk advised there was no one to fix it till next day. As a result, none of the 5 occupants got a shower the next morning.
Ken
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 19, 2024
We are very sorry to hear that during your stay with us you experienced any issues. We hope to see you again in the future to provide a better experience with us! Thank you for your feedback!
Lovely cute hotel, with a dinner opposite to it. staff was friendly and helpful. Cristine from the breakfast team made balloon figures for kid..which made kids happy.
Vineet
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 19, 2024
We love hearing about what made your stay with us special! We will share this with our staff and look forward to more positive experiences with you in the future! :)
We really enjoyed our stay. Staff was exceptional. Property was spotless. Enjoyed the pool, hot tub, free breakfast, afternoon offered warm cookies. Also free coffee and fruit infused water in the lobby.
lani
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 19, 2024
We are so happy to hear you enjoyed your stay with us! We look forward to serving you in your future visits to the PNW!
10/10 Excellent
Justine
Traveled with family
Apr 8, 2024
Cookies on arrival. Balloon animal for my daughter. Easy parking. Great pool with basketball Hoop. Very happy with our stay
Justine
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 20, 2024
Thanks for staying with us! We are happy to hear what made your stay with us memorable. We hope to see you again in the future! :)
Clean, new, nice rooms. Pool was nice but had a ton of rowdy kids throwing balls at people swimming in the pool. Maybe removing the hoop, balls and toys would make the pool more pleasant and welcoming for all.
Tracey
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 20, 2024
Thank you for staying with us and your feedback and suggestions are greatly appreciated. We hope to have you back again in the future! :)
Very pretty hotel and Black Bear Diner. Gorgeous views and the top garden deck area is so fun to sit at. The pool is sadly closed, but they said it was due to someone having an accident in it. That was the reason we booked her, was so the kids had a pool. Town isn’t far away. The views are great.
Karissa
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 21, 2024
We are so sorry for any inconvenience the temporary pool closure caused during your stay. We are happy to hear you enjoyed the scenery during your visit with us! We hope to see you back in the future so we can provide you and the kids with a fun family experience!
The gal that checked us in helped us sign up for rewards and was super helpful. Also the lady they had at breakfast during our stay was SUPURB. Christine was her name and she made the experience 10 out of 10 for us!!
Jessica
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 20, 2024
Thank you for your positive feedback! We will share this with our staff and let them know what a great job they did! We hope to see you back again for any of your hospitality needs in our area!
10/10 Excellent
Tom
Mar 29, 2024
Great
Tom
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 20, 2024
Thanks for staying with us! We appreciate your feedback!
I was in the area for a guys weekend--my buddies were camping down the road, and I chose the HIX because I wanted a good night's sleep. Turns out I made the right choice. The location was convenient to the campsite, the free breakfast got me going for the day, and the staff was extremely helpful.
Rob
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 20, 2024
We are so glad you enjoyed your stay with us! We hope to see you again soon!
The waterfall and pond and fire pit between the hotel and the diner was awesome.
dirt
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 21, 2024
We are glad to hear you got to experience the wonderful atmosphere and amenities offered at the Holiday Inn Express in Sequim! Hearing from our guests what made their stay special helps us to maintain high quality hospitality! :)
Thank you for taking the time to rate the Holiday Inn Express in Sequim, Jeff! We love to hear from our guests and cant wait to serve you again in the future!
Convenient to town and off freeway. Reasonable. Next to a great restaurant. Clean and comfortable. Thank you!
Russ
Stayed 3 nights in Feb 2024
Response from Front Desk on Apr 21, 2024
We are so glad to hear that you enjoyed the delicious Black Bear Diner placed close for your convenience, and the ease of access to the property. We would love another chance to serve you in the future, Russ! Thank you for your feedback!
Clean, well maintained, friendly staff, fun family stay. Well located to enjoy various sites for birding and enjoying the beauty of Sequim. Enjoy the roof garden and nearby Black Bear Diner. Great breakfast and even cookies at night. A great property for the price.
Aaron C.
Stayed 2 nights in Feb 2024
Response from Front Desk on Apr 20, 2024
We are so very glad you enjoyed your stay with us! Thank you for letting us know what made your stay special! Hope to see you again in your next trip to Sequim!
We liked our stay at this hotel very much. The staff were very friendly and attentive.
We especially enjoyed the fact that there is a Tesla charging station at the hotel. Which was great since we drive a Tesla and we didn’t have to leave to charge our car! ⭐️⭐️⭐️⭐️⭐️
Nichole
Stayed 1 night in Feb 2024
Response from Front Desk on Apr 20, 2024
We are happy to hear that your stay with us went so well! Thank you for your feedback! We hope to see you again soon during your next trip to Sequim!
The staff were pretty fantastic but the property is OVERDUE for some significant improvements, there was an ant problem (in our room) and in the pool area. Cleanliness is a major problem. I would NOT stay there again.
Nicole
Stayed 1 night in Feb 2024
Response from Front Desk on Apr 21, 2024
Thank you so much for the feedback! We are sorry to hear that you experienced issues with your room. This does not reflect the IHG way of clean that our staff is dedicated to ensuring all of our guests receive. We would value an opportunity to make this right with you and deliver the quality you deserve!
Friendly Staff and great location. Ample parking and easy to find one all the time. Complimentary breakfast was really good and kids love the options they have. Great restaurants nearby. I would recommend to keep sanitizing wipes/more hand sanitizers in the facility.
Sequim city and their Holiday Inn, was so inviting and welcoming to our family. Entering the city, greeted by beautiful lights and dancing trees, made our hearts felt warm inside.
During breakfast, Santa came out with gifts for the kids. Staff kept dining area clean and food was wonderful!
Thank you Sequim city and Holiday Inn hotel!
Happy holidays!
With Gratitude 🙏