6/10 Okay
Ernest E.
May 31, 2024
Liked: Cleanliness
Beautiful Chalet; poorly maintained
We all felt this was an amazing structure and everything in the pictures were there. But upon closer inspection, i.e. arrival the view was different.
There were a few things we all felt should be added for guest comfort.
• Luggage racks in all the bedrooms
• A few hangers in the closet
• NO closet in two bedrooms(no usable closet space due to water heaters)
• Mirrors in the room
• Sitting chairs/sofas in all bedrooms
• Functioning Ice Makers on both Fridges( doorway fridge icemaker down upon arrival, stove fridge icemaker died Saturday; only intermittent ice after that)
• NO sharp knives in the kitchen(we had to purchase a couple)
• Functioning TV in the Bedrooms(no network connections until Monday, ALL remote batteries need changing)
The maintenance team here is slipping.
Upon Arrival we noted:
Microwave door handle broken
Living Room Recliners broken in the reclined position; impossible to let down into normal sitting:
Several Adirondack chairs broken or near broken
Hot tub without steps:
Downstair A/C shuts off when pan fills; had to soak up water every few hours to maintain A/C
This required constant attention throughout the weekend
To us these are small fixes which would definitely make a difference to your guests upon arrival.
Respectfully:
Ernest
Ernest E.
Stayed 5 nights in May 2024