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"The service was Amazing, all of the staff was wonderful. The in room massage was very relaxing, I wpuld definitely stay again. "

"This hotel is located within the train station. Very easy to catch out train the next day,"

"This hotel is wonderful and convenient just right across street of the main train station with easy access. I was amazed of how beautiful this property is. Rooms are very clean, comfortable and nice. Staff was attentive and welcoming. They allowed storage of luggage while we already check out to explore furthermore of the city of Nagano. Location was a short walk from train station and buses. 3 minute walk. Definitely will return in the future."

"Stayed for 5 nights twin room. It’s just 2-3 minutes walk from train station. The hotel entrance is just next to Lawson. Reception is on 5th floor. Check in and out by self service machine so it’s superb convenient. Room is quite big by Japan standard. There’s a chair and small table near the window. Another smaller chair Bathroom is big enough for 2 to step in and brush teeth together! PJ/loungewear is provided as well."

"Great location and spacious pods/ beds. Each bed has an assigned locker large enough to store valuables. Loads of room under the beds for suitcases. Charging points in the pods. Nice bar area and friendly staff."

"Easy access to JR station"

"All was fine. Thank you very much. "

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"A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all."