Front of property
Check availability

Reviews of Onyado Yuinoshou

3.5 out of 5
Onyado Yuinoshou
908-2 Iijima, Shirakawa, Gifu

Reviews

9.2

Wonderful

Rating 10 - Excellent. 81 out of 115 reviews" "
Rating 8 - Good. 27 out of 115 reviews" "
Rating 6 - Okay. 2 out of 115 reviews" "
Rating 4 - Poor. 0 out of 115 reviews" "
Rating 2 - Terrible. 5 out of 115 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mya

Liked: Cleanliness, staff & service
you should rent bikes if you don’t provide shuttle after 12
Stayed 1 night in May 2024

10/10 Excellent

John, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a great place for families to get away.
Stayed 2 nights in Apr 2024

2/10 Terrible

Sean

Traveled with family and small children
Liked: Amenities
Extremely Disappointing Stay – Beware of Misleading Photos and Restaurant Fully Booked. I regret to say that my recent stay at this hotel was a massive letdown. Despite the many photos of the village in the listing, this hotel is not in the village. The hotel is located nearly a 25-minute walk from the historic village, but the photos misleadingly suggest it's part of the scenic village. Adding to the frustration, the hotel operates a restaurant which, unbeknownst to us until arrival, requires prior reservations for dining. As newcomers unaware of this policy, we were turned away both for dinner and breakfast. This policy is unreasonable and inhospitable, especially considering the lack of any alternative dining options within a 15-minute walk and the absence of taxis in the town. The lack of basic hospitality and the sheer disregard for my family’s need to eat was a first for me in many years of travel. It felt like the hotel prioritizes extracting every penny from tourists rather than providing a successful stay. For a place that could capitalize on its potential in a beautiful setting like Shirakawago, it sadly chooses instead to disappoint and disillusion its guests. I would strongly advise potential visitors to consider other accommodations that value their guests and understand the essence of hospitality.
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Elliot, Mere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hot springs, with nice rooms and kept us well fed. We loved the provided lounge wear and was a great experience on our trip.
Stayed 1 night in Mar 2024

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities
Stayed 1 night in Mar 2024

8/10 Good

kotomi, Alameda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Room was clean and well appointed. Though tatami mats were not real. Overall Ryokon feel but more scaled down, but stylish ways. For example, people are asked to walk with socks or no socks within the properties without slippers. Flower arrangements were fake plastic. Dining was in the restaurant rather than in the room. Food was plenty and aesthetically beautiful and was well thought out. Some were repetitive ( I stayed 2 nights). Bath was not spacious but had varied bath and enjoyable. liked it over all.
Stayed 2 nights in Feb 2024

2/10 Terrible

Francielle

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There were no option for dinner in the hotel or around the area. It was pouring outside and there were no transportation to go to the only opened restaurant that was a half hour walk, in the snow and rain. The only options for late night food were noodles, but they were cooked in shrimp and my husband is terribly allergic to shellfish. Even the cup noodles we bought at their convenience store had shrimp, so we didn’t eat from the time we arrived in the late afternoon until the next day when the restaurants opened at 11am.
Stayed 1 night in Feb 2024

10/10 Excellent

Avi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wing Pong Clarence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is outstanding, it provided several kinds of hotspring facilities with panoramic view to river and mountain. Both dinner and breakfast are very tasty in Japanese style. It will be good to provide pick up service from Shiragawago Bus Centre, otherwise customer need to walk 20 minutes which is difficult, especially in rain or snow.
Stayed 1 night in Jan 2024

10/10 Excellent

Katie Jo Yee

Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
After our long trek from Hakone, it was great to be able to be treated to keiseki and soak in the private onsen. Both my children and I enjoyed the beauty of the place, the cleanliness, and general feel of comfort. It was a treat to receive a free upgrade to a river view family room too! The downsides are that the aircon in the room seems to have been preset and we couldn’t lower the temperature even though we found it too warm. Also, although most staff were friendly and polite, some were rather standoffish which kinda makes the experience slightly less than five stars. My children were looking forward to the free yakult which we had read about online but sadly, only managed to get one for the 3 of us. There is some room for improvement given the price tag for this establishment.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit magnifique
Quel bel endroit. Propre, grand, chambre incroyable avec vue sur la montagne, navette qui nous transporte aller-retour de la gare d’autobus vers l’hôtel, plusieurs commodités à l’hôtel. Repas typiques à essayer. Bains privés et publics incroyables. On recommande fortement.
Stayed 1 night in Oct 2023

10/10 Excellent

Kristina

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A wonderful place to rest!
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen D

Stayed 1 night in Sep 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Wing Yee Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new rims, good facilities in Japanese style
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively new and immaculately maintained. The onsen is fabulous.
Stayed 1 night in Jul 2023

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time at this hotel. It is modern and clean and the rooms are spacious and comfortable. Ours had a lovely view over the river and mountains. The meals were fantastic and certainly filled us up. The onsen was great and had views over the mountains. We didn’t try the private baths. There was a selection of refreshments available throughout the day. The World Heritage Village is a couple of km away. There is a shuttle bus which we used once but the times are limited. We found the walk straightforward and interesting but it is worth being aware of it you don’t have a car and that if that sort of distance would be problematic for you. Google Maps says 24 minutes from the bus station and we found that to be accurate even with luggage. We would highly recommend the hotel for it’s atmosphere, facilities, staff and food.
Stayed 2 nights in Jul 2023

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Onsen On site. Very much the traditional Japanese experience. Staff was friendly enough and the rooms and property very well kept and clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing stay! From the food, to the spa, to the hotel-provided traditional outfits, we had an amazing time.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

10/10 Excellent

Jaspreeet

Stayed 1 night in Apr 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and modern while maintaining the traditional Japanese ambience.
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the most Japanese of the hotels I've been on during my trip. Just wish the public bath didn't have the no tattoo rule.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2023

6/10 Okay

Siu Po

Traveled with family
Liked: Property conditions & facilities
The whole indoor area is on tatami ,first thing before you check in you have to put your shoes into the lockers at the entrance. Booking via Expedia did not allow an option to book with the meal, big problem as there's no restaurant that open for dinner near by. You can still buy the dinner tickets when you check in but they could be fully booked. There are two individual "private" Onsen rooms, they are occupied most the time, and to my surprise, there are no shower in those rooms. Which means you are supposed to shower in your own room before you go downstairs into the private Onsen. I have seen tourist going into the Onsen directly after finish eating from across the hall. I can imagine no one shower before going into the Onsen. I didn't see any notice telling tourists to shower in their room before using the private Onsen room.
Stayed 2 nights in Feb 2023

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff. Little overated... wanted to buy breakfast at the hotel as we forgot to book and paid for it online. The staff said it was not possible as they have no ingredient even we asked for it while checking in around 2PM. Disappointing...
Stayed 1 night in Feb 2023

6/10 Okay

Andrea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and around facilities were good staff could have been better especially when checked in.
Stayed 1 night in Jan 2023

10/10 Excellent

Baili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a visit! Love the private Ibsen’s and complimentary ramen & ice cream! Not all staff can speak English but they always try their best to assist and make you feel so welcomed! Must visit again!

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The meals were so good. There were shuttle bus service to shirakawa. The pillow bar ran out of pillows by the time I was able to check it out. The shampoo bar is inside the public bath. It felt very comfortable at the resort.

10/10 Excellent

Lim Seok Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Distant from the main attraction. There's shuttle bus service but check the schedule on the hotel's website.
Stayed 1 night in Dec 2022

8/10 Good

Ciang Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to shirawago

10/10 Excellent

Dafanny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and facility

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice.
Stayed 1 night in Oct 2022

10/10 Excellent

Kent, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and facilities are clean and the property has excellent customer service. They have free bus shuttles to the Ogimachi bus terminal which is very convenient if you need to make transfers to Kanazawa or other areas. Make sure to check the bus shuttle schedule. My wife and I enjoyed the dinner and breakfast kaiseki style meals. We will come again!
Stayed 1 night in May 2022

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Excellent rooms and great service. This is a well-kept and fairly new place. A lot of amenities and wonderful service. Hope to be back.
Stayed 2 nights in Sep 2021

2/10 Terrible

Marcelo, Brazil

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad staff, rude and lack of information about the area.
Stayed 1 night in Jan 2020

10/10 Excellent

Pongdanai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel. Very clean and comfortable. Highly recommended!
Stayed 2 nights in Dec 2019

10/10 Excellent

K L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is small but quite unique. The house was made by Japanese wood and with highly technical skills and craftmanship. All staff are providing excellent services. We dined at the hotel last night and it is a super good Japanese dinner. We enjoyed every minute while staying there. Next time if visit Takayama again, we will likely to stay at this hotel.
Stayed 1 night in Dec 2019
Response from charmmy on Dec 24, 2019
Thank you so so much. see you next time. thank you. Onyado Yuinosho T.okamoto

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Lily, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful Japanese style hotel. Everything is perfect except the location.
Stayed 1 night in Oct 2019

10/10 Excellent

MS, Chicago, IL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top among anywhere in the world in this price range! All aspects of our stay were BEYOND exceptional. Service, room, amenities (including a pillow bar), food, location and accessibility all stellar. Baths were wonderful as well. For the first time, we experienced having access to private baths that the family could enjoy together without having to pay extra. Everything is well thought out and executed in this little piece of heaven. Fantastic price for what you experience! We regret only booking one night here. Had we known how relaxing it was, we’d have stayed multiple nights. Just go, especially if you’re visiting Shirakawago! We will certainly return here.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Kent, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and lots of snacks for free. A pity that the onsen doesn't have a very good view.
Stayed 2 nights in Jul 2019