Room, 2 Double Beds | Premium bedding, iron/ironing board, free cribs/infant beds, free WiFi

Reviews of La Quinta Inn by Wyndham Bossier City

2.5 out of 5
La Quinta Inn by Wyndham Bossier City
309 Preston Blvd, Bossier City, LA

Reviews

4.4
Rating 10 - Excellent. 92 out of 1002 reviews" "
Rating 8 - Good. 85 out of 1002 reviews" "
Rating 6 - Okay. 146 out of 1002 reviews" "
Rating 4 - Poor. 190 out of 1002 reviews" "
Rating 2 - Terrible. 489 out of 1002 reviews" "

4.2/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Marshonda

Stayed 1 night in Apr 2024

2/10 Terrible

Joshua

Traveled with partner
Not near what the pictures look like
Stayed 2 nights in Apr 2024
Response from Manager on Apr 25, 2024
Hello Joshua, We apologize that your stay didn't meet your expectations. We value your feedback and will share it with our team for future improvements. Your comfort and satisfaction are important to us, and we hope you will consider giving us another opportunity to better serve you in the future.

2/10 Terrible

Stephanice

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in went to the room found broken chairs and doors and MOLD! went back to the lobby and checked out. Currently waiting on a refund but the phone lines are down and expedia can not get through to get the refund processed.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 25, 2024
Hello Stephanice, We regret to hear about your experience and apologize for any inconvenience caused. Please reach out to our management directly for assistance with your refund request, as they will be able to address your concerns promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Harvey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Harvey, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Poor

Suzanne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, overall, seemed run down! Our beds were comfortable but the room was very run down, e.g., refrigerator that didn't work, coffee maker that was dirty, loose toilet seat, daylight gaps in the door to the room that allowed the stormy winds to come through. The place needs a major overhaul!
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello Suzanne, We appreciate your feedback and regret to hear about the inconveniences you faced during your stay. Guest satisfaction is important to us, and we value your input for our improvement. Your comments will be shared with the management team for further review of the property's condition.

6/10 Okay

Robert J

Disliked: Amenities
Air confirmed did not work and had to switch rooms after checking in.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Robert J, We apologize for any inconvenience you experienced with the air conditioning during your stay. Our team strives to address guest concerns promptly to ensure a comfortable stay. Your feedback is valuable for us to improve our services moving forward.

2/10 Terrible

lanandra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No towels, tub was dirty, sheets were dirty, half of the lights didn't work. Staff was friendly but property was horrible.
Response from Manager on Apr 9, 2024
Hello lanandra, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with our team for further review and improvement. Thank you for bringing this to our attention.

4/10 Poor

Dorothy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property was run down. Breakfast area looked rough. Wouldnt try and eat waffles there.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Dorothy, We regret to hear your experience did not meet expectations. Guest feedback helps us improve, and we will address your concerns internally for future enhancements to our services. Thank you for sharing your thoughts with us.

8/10 Good

Aasia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Feb 2024
Response from Manager on Apr 7, 2024
Hello Aasia,We are pleased to hear that you had a positive experience with our staff during your stay. Your feedback is valuable to us. Thank you for sharing your review.

2/10 Terrible

nicholas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel- very dirty, holes in walls, water leaking in roof , property is filthy STAY AWAY!!!!!!!!!!!!!!!
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello nicholas,We're sorry to hear about your experience, and we appreciate your feedback. We strive to maintain high cleanliness standards and address any maintenance issues promptly. Please feel free to reach out to our management team to discuss your stay in more detail.

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Amanda, We regret to learn that your experience fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Your satisfaction is our top priority.

2/10 Terrible

Aurren

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Aurren, We're sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would love the opportunity to address them for you.

6/10 Okay

James

Traveled with group
Liked: Cleanliness, staff & service
The location was not the best for safety. Everything was average, not bad . You get what you pay for. Rates were low.
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello James, We appreciate your feedback on the location and pricing of your stay. Our goal is to provide a comfortable experience for all our guests. If you have any further comments or concerns, please feel free to reach out.

6/10 Okay

Corbie

Traveled with family
Disliked: Property conditions & facilities
Older property. First room had an unmade bed so we were switched to a different room. Needs some upgrading.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Corbie,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us for improving our services. We appreciate your understanding and hope to welcome you back in the future for an enhanced experience.

4/10 Poor

sarah Jane

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTE the rooms are nothing like the photos! Upon arrival the young man that checked me in was corky yet pleasant! The room wasn’t filthy but not exactly clean, one of the beds had no blanket and a mattress pad was given in place of it, ummmm? There were dirty foot prints in the tub :( we had trouble with our keys working as well and there are rooms were people have taken up residence as well. However the air conditioning and mini fridge worked and the beds are comfy…..
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello sarah Jane,Thank you for sharing your experience. We appreciate your feedback and apologize for any inconvenience you encountered. We will address the issues mentioned to ensure a better stay for future guests. Your comments are valuable for us to improve our services and facilities.

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only one set of towels in room. No ice bucket or plastic cups to drink from. Lady at reception desk was the most courteous, competent, and professional ever at this property.
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Frank,We appreciate your feedback and are pleased to hear about your positive interaction with our receptionist. Your comments about the towels, ice bucket, and cups have been duly noted for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 Poor

tricia

No phone service. Dirty roach in room. Maintenance deferred every where. Breakfast poor. Not a good experience
Stayed 1 night in Mar 2024
Response from Manager on Mar 17, 2024
Hello tricia,We are disheartened to hear about your recent stay and appreciate your feedback. We strive to provide a positive experience for all our guests and regret any inconvenience caused. Your concerns will be shared with the relevant teams for review and improvement. Thank you for bringing this to our attention.

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. The neighbors were noisy. I could hear them talking outside in the middle of the night and music was blasting through my hotel walls in the middle of the night. Music was so loud, I was unable to sleep.Toilet seat broken and tub looked dirty
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Stephanie, We regret to hear about your experience and apologize for any inconvenience caused. We suggest all guests contact management directly to address any concerns for a resolution. Thank you for sharing your feedback so we can continually improve our services.

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 13, 2024
Hello Jonathan, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them.

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Fridge Didn’t work. Toilet Barely Flushed and the lamp in the room the wires were cut!! And before we even checked out they knocked on the door to see if they could take the sheets and it was only 9:30. And the worst thing was the lock on the top of the door for extra security was broken off!! Worst place I’ve ever stayed at!!
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Brittany, We appreciate you sharing your feedback with us. Our team values all comments and will address these areas for improvement. Thank you for bringing these concerns to our attention.

2/10 Terrible

Rajesh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No proper lock. Light already damaged. Switches all loose contact.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Rajesh,We appreciate your feedback and apologize for any inconvenience this may have caused. Your comments have been noted for our ongoing improvement efforts. Please feel free to reach out to our management team for further assistance.

2/10 Terrible

Jay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights in the room didn’t work and that bathtub was filthy
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Jay, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we have shared it with our maintenance and housekeeping teams for improvement. We hope you will consider visiting us again in the future for a better experience.

4/10 Poor

Rosa

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Rosa, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback you may have from your stay so we can address it accordingly. We value all guest input to improve our services.

10/10 Excellent

McKay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at check-in were super nice and helpful. Great staff and maid service
Stayed 1 night in Mar 2024
Response from Manager on Mar 3, 2024
Hello McKay,We are thrilled to hear that you found our check-in staff and maid service exceptional during your stay. Providing top-notch service is always our priority. Your kind words will be passed along to our team for their hard work and dedication. Thank you for choosing to stay with us!

10/10 Excellent

James

Liked: Cleanliness, staff & service
It's ok
Stayed 2 nights in Feb 2024
Response from Manager on Mar 1, 2024
Hello James,We appreciate your feedback and value your opinion. Should you have any further concerns, please reach out to our management team directly. Your comments are important for our continuous improvement.

2/10 Terrible

Dudley, Overton

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. No iron, only one lightbulb in lamps. No face towels. No phone in room.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 29, 2024
Hello Dudley, We're sorry to hear about your experience and appreciate your feedback. Please feel free to reach out to our management team directly to address any concerns you may have from your stay. Thank you for bringing these details to our attention so we can improve our services.

6/10 Okay

Brandy

Decent for price
Stayed 3 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Brandy, We appreciate your feedback and are pleased to hear that you found value in our pricing. Your comments help us in our continuous effort to provide excellent service to our guests. If you have any further comments or suggestions, please feel free to reach out to us directly.

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Ashley,We appreciate you choosing to stay with us and are glad to hear you had a wonderful experience at our hotel. If you have any further comments or suggestions, please feel free to contact us directly.

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked room with recliner, no recliner
Response from Manager on Feb 27, 2024
Hello Beth, We apologize for any inconvenience caused by the lack of a recliner in your room, and appreciate you bringing this to our attention. Our team will ensure the room information is updated for future guests. Thank you for your feedback, and we hope to welcome you back soon.

10/10 Excellent

Tiffany N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good clean room
Stayed 2 nights in Feb 2024
Response from Manager on Feb 20, 2024
Hello Tiffany N,We are delighted to hear that you found your room clean during your stay. Our team strives to maintain high standards of cleanliness and comfort for all our guests. Should you have any further feedback or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait another 45 min for room to be ready; sheets were dirty, smelled like smoke with no option for smoke room or not. Unsat!
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Hello Richard, We apologize for any inconvenience you experienced and encourage you to reach out to our management team to further discuss your concerns. We appreciate your feedback as it helps us continue to improve our guest experience.

2/10 Terrible

love2laugh

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go here. Holes in the doors in the bathroom like it was kicked in. Dirt all over he floors. Looked like the room was unfinished with paint chipped overywhere. Tv wouldnt work. Not to mention the front desk guy was overly nice in an inappropriate way.
Response from Manager on Feb 17, 2024
Hello love2laugh,We appreciate your feedback and apologize for any inconvenience during your stay. Guest satisfaction is important to us, and we take all comments seriously to enhance our services. For any further assistance, please feel free to reach out to our management team.

2/10 Terrible

Damon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Manager on Feb 17, 2024
Hello Damon,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

8/10 Good

Elvis

Traveled with partner
Don’t like outside balcony rooms. Loud party at the back of the hotel.
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello Elvis,Thank you for sharing your feedback regarding the balcony rooms. We apologize for any inconvenience caused by the noise from the party. We value your opinion and will take it into consideration for future improvements.

6/10 Okay

montano,

Traveled with partner
Liked: Staff & service
Easy parking
Stayed 1 night in Feb 2024
Response from Manager on Feb 10, 2024
Hello montano,,Thank you for your feedback on our hotel's parking facilities. We are glad to hear that you found it easy to park during your stay. We hope this convenience added to your overall experience with us, and we appreciate your review.

2/10 Terrible

Amadeo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst places I ever been, rooms are all in state of disrepair, cleanliness unacceptable, no bath towels...toilets and shower stall in bad shape...all dirty
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Amadeo, We're sorry to hear about your disappointing experience during your stay. We strive to provide a comfortable and clean environment for our guests, and we apologize that we fell short of your expectations. Your feedback is valuable to us, and we will address the issues you mentioned to ensure improvements in the future. Thank you for bringing this to our attention.

2/10 Terrible

Anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk agent was super friendly and nice. The toilet in our room was clogged when we arrived.
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Hello Anne, Thank you for your kind words about our front desk agent. We apologize for any inconvenience caused by the clogged toilet in your room. We appreciate your feedback and will address it with our housekeeping team to ensure a better experience for future guests.

6/10 Okay

Kalan

Disliked: Cleanliness, property conditions & facilities
In need of repair
Stayed 1 night in Feb 2024
Response from Manager on Feb 7, 2024
Hello Kalan, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your patience as our team addresses any maintenance issues. Should you have any further concerns, please don't hesitate to reach out to our management team who will be happy to assist you.

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got charged for a room I never got. They said they didn’t have any reservations for on the system and approximately 5 minutes after I left the establishment I got charged. And now not even Expedia will help
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Carlos, Thank you for bringing this to our attention. We apologize for any inconvenience caused. We kindly ask you to contact our management team directly to address this matter further. We value your feedback and are committed to resolving any outstanding issues.

10/10 Excellent

Xiaomei

Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Xiaomei,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience. Should you have any further comments or suggestions, we encourage you to reach out to us directly so that we may continue to provide exceptional service in the future. We hope to welcome you back soon!

2/10 Terrible

Jeremy

Traveled with family
Disliked: Property conditions & facilities
We usually have really good luck at La Quinta hotels, but this one was TERRIBLE! Bathroom door had a hole punched in it, TV stand had drilled holes on top of it, TV and remote didn’t work, the bath tub felt extremely flimsy and like you were going to fall through every time you moved. We were extremely disappointed with this hotel.
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Jeremy,Thank you for bringing these concerns to our attention. We apologize for any inconveniences you experienced during your stay. We appreciate your loyalty to La Quinta hotels and we strive to provide exceptional guest experiences. We encourage you to reach out to our management team directly, as they would like to understand your concerns in more detail. We hope to have the opportunity to welcome you back in the future for a better stay.

8/10 Good

Jose

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room
It was an ok stay need to remodel hotel
Stayed 2 nights in Dec 2023
Response from Manager on Dec 29, 2023
Hello Jose,Thank you for taking the time to share your feedback with us. We appreciate your input and we will certainly consider your suggestion for future improvements. Should you have any other concerns or questions, please don't hesitate to reach out to our management team directly.

6/10 Okay

Samreen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom is small and there was no trash bin.
Stayed 1 night in Dec 2023
Response from Manager on Dec 26, 2023
Hello Samreen, Thank you for sharing your feedback regarding the size of the bathroom and the absence of a trash bin. We appreciate your input as it helps us to improve our facilities for future guests. If there's anything else we can assist you with, please feel free to contact our management directly.

6/10 Okay

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was gnats all over the room and I didnt even get the room cleaned up by housekeeping the next day. I guess you get what you pay for!
Stayed 2 nights in Dec 2023
Response from Manager on Dec 24, 2023
Hello Keith,We apologize for the inconvenience you experienced during your stay. Our team strives to provide a clean and comfortable environment for all our guests. If you encounter any issues, we encourage you to notify our front desk staff immediately so that we can address them promptly. We appreciate your feedback and will use it to improve our services.

2/10 Terrible

Antonio

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Dec 24, 2023
Hello Antonio,We're sorry to hear that your experience at our hotel wasn't up to your expectations. We value your feedback and would appreciate if you could reach out to us directly to let us know what specific issues you encountered during your stay so that we can address them. We strive to provide excellent service and guest satisfaction is our top priority. We hope to have the opportunity to make it right for you in the future.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, room comfort
No one would answer the phones at all when we had questions. Also for the tv to work you had to turn the light off.
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Heather,We apologize for any inconvenience you experienced with our phone service. We strive to provide prompt assistance and will address the issue internally. Regarding the TV, we regret the inconvenience caused and will look into improving the lighting setup in our rooms. Thank you for bringing these matters to our attention as your feedback is important to us.

2/10 Terrible

Antonio

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel we have had in a long time. The bed didn’t have even have a comforter, only 2 sheets. Only 1 light worked in the room and it was dark. In the morning the cleaning staff just barged in without knocking and waking us up.
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Antonio, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the bed setup and lighting in your room. We will ensure our housekeeping team is reminded to respect guest privacy and knock before entering. We appreciate your feedback and will use it to improve our services for future guests.

2/10 Terrible

Katie

Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Katie,We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly to share any feedback you have so that we can address the issues promptly. We hope to have the opportunity to better serve you in the future.

2/10 Terrible

Velvet

Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs to close down immediately until they can update and remodel their rooms. It is totally an undesirable place to stay. It is extremely dirty and unsanitary.
Stayed 2 nights in Nov 2023
Response from Manager on Dec 1, 2023
Hello Velvet, We're sorry to hear that you didn't have a satisfactory experience during your stay. We strive to maintain cleanliness and hygiene standards throughout our property. We appreciate your feedback and will share it with our team for improvement purposes.

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Wanda,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further comments or suggestions, we encourage you to reach out to us directly. We value your feedback and look forward to welcoming you back in the future.