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Reviews of Best Western Silva Hotel

3 out of 5
Best Western Silva Hotel
Aleea Mihai Eminescu nr. 1, Sibiu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 156 reviews" "
Rating 8 - Good. 64 out of 156 reviews" "
Rating 6 - Okay. 9 out of 156 reviews" "
Rating 4 - Poor. 1 out of 156 reviews" "
Rating 2 - Terrible. 1 out of 156 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good accomodation with delicious and fresh breakfast. And staff were extremely polite.
Stayed 1 night in Jul 2023

6/10 Okay

Michal

Business traveler
Liked: Cleanliness, property conditions & facilities
Good hotel with nice location
Good choice in Sibiu. Weakness is breakfast, it is not BW standard.
Stayed 1 night in Oct 2022

10/10 Excellent

Yordan

Stayed 1 night in Jul 2022

8/10 Good

Razvan

Liked: Room comfort
Parking should be free
Stayed 1 night in Jul 2022

8/10 Good

Dorin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, fresh air and the silence was outstanding. The fragrance used for bed sheets kind of too strong.
Stayed 1 night in Oct 2021

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and good staff. Parking is paid. good value for your Money
Stayed 1 night in May 2019

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Will not stay here again, loud music and noise from restaurant prevented a good night sleep. Not recommended
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm night in Sibiu!
The room was a bit warm and the only way to cool it off was to open the window and occasionally you would hear a plane landed or take off.
Stayed 1 night in Feb 2019

6/10 Okay

Charlottie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor Customer Service
The staff (middle age man) shown not friendly and no smiling during check in. I got the small corner room which window placed near the rooftop, I do not mind just 1 night stay with small room. However, we can’t open the window to let cold air in and end up caused stuffy. I am from South East Asia need cold but not hot in the room. I requested to have remote control on the aircon but was rejected by the front desk. Answer from him is now not winter but Autumn. Therefore with no choice I requested to change the room, I explained to him I do not need heater but need cold air from outside, he was reluctant but agreed my request. Hotel is nice, breakfast is very good, room is comfort but poor customer service
Stayed 1 night in Oct 2018

8/10 Good

Jaap, The Netherlands

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel on walking distance(15minutes) to citycentre. Renovated clean rooms with very small bathroom. Helpfull staff at reception. Perfect breakfast.
Stayed 4 nights in Oct 2018

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice wooded area at edge of town
A little hard to find and about a mile from the old town but quite nice. There was a dangerous sharp edge on the patio window sill we cut ourselves on and they didn’t seem too interested when we reported it. Other than that it was fine.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2018

8/10 Good

efraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - but parking might be a problem at weekends due to weddings. Get room facing rear of hotel on upper floor on weekends due to noise from weddings
Stayed 2 nights in Jun 2018

10/10 Excellent

zvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel Outside City Center
The hotel is away from the center of the city so a car is needed, but it is located next to a very nice local park. The front desk and breakfast staff were very nice and accommodating. The rooms were clean, comfortable, and modern. Overall, we enjoyed our stay and would stay again.
Stayed 2 nights in May 2018

10/10 Excellent

Petruta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good location, helpful staff. Clean, good facilities.

10/10 Excellent

Steve, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in quiet area
Nice room, heat worked well on a very cold day, internet service is very good, breakfast buffet included hot items
Stayed 1 night in Feb 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Traian, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the park
Clean and elegant hotel away from city noise. Good breakfast.
Stayed 3 nights in Oct 2017

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Driving in Romania
Nice clean hotel in excellent location, walking distance to city center. Covered dedicated parking, free, makes a big difference. Price very competitive. I would recommend it and stay there again. It is not a 5 star hotel and does not advertise itself as one, but it is an excellent choice with no negative issues at all.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice clean and renovated hotel. it has elevators and very kind staff. breakfast was very good and the room was very nice and comfortable
Stayed 1 night in Oct 2017

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Silva, a sure value.
Good value hotel adjacent to a big parc and 10 - 15 min walk from town center. Room, with view on the parc with king size bed is well agenced. Morning breakfast is correct and plentiful and service is pleasant and helpful. Definitively a sure value as most Best Western hotels are.
Stayed 2 nights in Sep 2017

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Sibiu
Excellent hotel with car parking. A spacious room with dark curtains ensuring a good night's sleep. Good value. 20 minute walk to the town centre. the only issue was the wifi as it was not passworded so we weren't prepared to risk it.
Stayed 2 nights in Sep 2017

10/10 Excellent

Sam, Derbyshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A patch of green in the city
Due to flight delay we arrived 7 hours late but staff were welcoming and delightful. Rooms were comfortable and clean. The shower room looked newly refurbished. Breakfast had all the choices. Good value
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Match for one night of our road Trip tour
Friendly and helpful staff. Only the adress which was given was not correct for navigation system. But people of Sibiu knew the hotel and help us.
Stayed 1 night in Aug 2017

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great location facing a park, 10 minutes walking distance to old city center, outstanding restaurant.
Stayed 2 nights in Aug 2017

8/10 Good

Coleen

Liked: Staff & service, room comfort
Ok for one night.
Nice staff, comfortable bed, quiet room and good location. Carpet a bit worn out. Breakfast was below average for a hotel with its status.
Stayed 1 night in Aug 2017

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Sameh, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking on a park. Not far from major attractions. Room is spacious and air condition is great. Room is also clean and breakfast was good.
Stayed 1 night in Jul 2017

10/10 Excellent

Derek, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay in Sibiu
This really is an awesome place to stay for the price. The staff are incredibly friendly and helpful (perhaps the most helpful hotel staff in the country!), the rooms are renovated, modern and super comfortable. The breakfast has a lot of options and is a great way to start the day. The location is outside the old city (about 20 minute easy walk away) but it's located in a beautiful park and the peacefulness of the area is very appealing. I have zero complaints and have now stayed here every year for the past three years.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sam, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Good breakfast good location we enjoyed very much...

8/10 Good

Philip, Basingstoke UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
We arrived at 1.45am after a flight from London and the reception were very helpful and welcoming. good location close to the centre of the town in quiet cul de sac overlooking a park.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cristian Constantin, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confort & style
Pleasant stay in a nice hotel located in the heart of a park @ 15 min walk to the Old City of Sibiu. New furniture and a big, clean bathroom + a balcony with park view. The breakfast was lovely and full of choices. Only one thing bothered us: some loud guests were making a lot of noise during the night so there's a lack of soundproofing.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Monica, timisoara

Liked: Cleanliness, property conditions & facilities, room comfort
Do not be accommodated in weekend!!!
much noise and loud music because it was the weekend and it was a wedding until 12 pm. I am not sure if it's ok to a 4-star hotel. At least they could accommodate us in a room away from the restaurant, but at night when I called reception to reclam noise, they told me I had to ask at reception when I checked in, a room away from the restaurant. How would I know to ask for something ??? Absurd. So do not be accommodated in weekend !!!

10/10 Excellent

Christian, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall excellent.
The Hotel was really nice. Very comfy beds, nice soap and shampoo. Super breakfast. Only the shower doors were not closing good and one side was coming out actually. Found different hairs in the bathroom but clean in general. My room was the only one without minibar. electrical issues I have heard. The terrace was nice to stay and enjoy the garden view.

10/10 Excellent

Cor, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
+clean, comfy beds, good buffet breakfast, friendly staf _ location (you need a car)

10/10 Excellent

sorin, Detroit.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation hotel.
Clean. Great breakfast. Nice welcoming.

8/10 Good

Annaritta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort