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Reviews of Holiday Inn Express Siegen, an IHG Hotel

3.5 out of 5
Holiday Inn Express Siegen, an IHG Hotel
Koblenzer Strasse 114, Siegen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 273 reviews" "
Rating 8 - Good. 92 out of 273 reviews" "
Rating 6 - Okay. 12 out of 273 reviews" "
Rating 4 - Poor. 4 out of 273 reviews" "
Rating 2 - Terrible. 4 out of 273 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

EHAB

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff at the reception and the restaurant .
Stayed 2 nights in Oct 2023
Response from Sina Metzger, Front Office Supervisor on Oct 16, 2023
Dear EHAB,thank you so much for your review of our hotel.We hope you will visit us again. Sincerely,

10/10 Excellent

Bernard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ihr Team vom Holiday Inn Express Siegen on Oct 10, 2023
Lieber Bernard,vielen Dank für Ihre Zeit und Ihre tolle Bewertung.Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen, Ihr Team vom Holiday Inn Express Siegen

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and fine room. Good WiFi. Negative points for parking. I arrived late looking for an overnight stay from the highway. It took me 30 to 45 minutes to park. I parked once on the street but was advised by the hotel clerk to move, and then moved again because it seem like a very very dark area and I was not comfortable parking there. There’s limited hotel parking, Meaning that if you arrive even a bit late, you have to search for parking. By 10 o’clock / 11 o’clock at night this was very stressful. I cannot recommend this hotel for an overnight stay from the highway, but it might be a nice hotel for the area if you are visiting. The free breakfast included was fine.
Response from Pamela Freimann on Jul 7, 2023
Dear Robin,thank you for your time and your feedback about your stay.We apologize that your stay did not meet your expectations. We only have a limited number of on-site parking spaces, but there are a number of other parking options close to the hotel.We do hope to have the opportunity to welcome you back in the future.Kind regards, Your team from the Holiday Inn Express Siegen

10/10 Excellent

Haim

Stayed 1 night in Nov 2022
Response from Pamela Freimann on Dec 1, 2022
Lieber Gast,vielen Dank für Ihre klasse Bewertung.Es würde uns freuen, Sie bei Ihrer nächsten Reise nach Siegen wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Pamela Freimann, General Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

SEAN, Farnborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, fresh and very clean.
Stayed 3 nights in Dec 2021
Response from Pamela Freimann on Dec 14, 2021
Dear Sean, thank you for your great Feedback. We are looking forward to see you soon. Kind regards, Pamela Freimann General Manager

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in May 2021
Response from Lisa-Marie Henn on May 31, 2021
Dear John, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lisa-Marie Henn Guest Service Manager

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel with all you need
Good location, nice hotel and good to access. Gives all you need and more for a business triip. Friendly and open lobby and breakfast area
Stayed 1 night in Apr 2021
Response from Lisa-Marie Henn on May 14, 2021
Dear Thomas, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Lisa-Marie Henn Guest Service Manager

8/10 Good

Eduardo

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Expensive parking
Good place, very friendly and helpful staff, but very expensive parking
Stayed 1 night in Mar 2021
Response from Lisa-Marie Henn on Mar 18, 2021
Dear Eduardo, thank you so much for your review of our hotel. It's something our staff takes great pride in, so we value your feedback. Best regards, Lisa-Marie Henn Guest Service Manager

8/10 Good

Eduardo

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Parking Expensive
The hotel is very new, rooms are good and bathroom a little small... I just missed in the hotel HDMI port to connect computer on TV. The service was very good, staff friendly and helpful... The breakfast was very good. The location also very good... Just disappointed with the parking, very expensive, we pay €93 for stay and more € 10 /day to parking, for me it was to much...
Stayed 2 nights in Feb 2021
Response from Lisa-Marie Henn on Mar 18, 2021
Dear Eduardo, thank you for your Feedback. We appreciate your comments and will share these. Best regards, Lisa-Marie Henn, Guest Service Manager

10/10 Excellent

Sion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, nice hotel.
Stayed 1 night in Mar 2020

10/10 Excellent

Kristofer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Clean Hotel
A very clean and new hotel in the center of Siegen. The staff is very polite and the food for breakfast was good. The showers are very large compared to most hotel showers in Europe. I will book this hotel for my next trip to Siegen for sure!
Stayed 4 nights in Mar 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just 10 minutes walk from the train/bus station and town centre. Good complimentary continental cold breakfast, but sometimes some items run out. Good value all day food drink available for purchase, but no pasta available every day. Good clean, modern rooms; need two chairs for a double bedroom but only one provided, so one person has to sit on the bed. Complimentary tea & coffee provided in the room but no milk/cream, just coffee powder. Good bathroom and shower but there is no door to the shower, so the water goes everywhere! Good wide screen TV with a wide range of channels. The hotel is not perfect, but not far off. I would definitely use it again if I am in Siegen.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Lisa-Marie Henn on Feb 19, 2019
Sehr geehrter Nathan, wir bedanken uns für Ihre super Bewertung und würden uns freuen Sie bald wieder einmal als Gast in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen Lisa-Marie Henn Guest Service Manager

10/10 Excellent

DAVIDE

Stayed 1 night in Nov 2018

8/10 Good

Jenn, Cincinnati, OH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Hotel, but the man working at the counter was not nice. Also, parking is not guaranteed on the property. The parking lot doesn't have enough spots for all guests and you will have to park way down the street and walk it. Not very safe at night.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Good one
Good hotel to stay
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Superb!
Stayed 1 night in Aug 2018

10/10 Excellent

Chanil

Liked: Cleanliness, property conditions & facilities, room comfort
Staying at this lovely hotel for the second time and will come back for sure. Excellent choise.
Stayed 3 nights in Aug 2018

6/10 Okay

Kamal

Stayed 3 nights in Jun 2018

10/10 Excellent

J, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Holiday Inn Express that I have stayed in. It is fairly close to the downtown area and the historical neighborhood. The rooms are comfortable but small. The breakfast is good quality with soft boiled eggs, good coffee, museli, a selection of breads, pancakes, etc.
Stayed 3 nights in May 2018

10/10 Excellent

J, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel fairly close to train station
I was in Siegen for several days. This hotel is in walking distance to the train station and the downtown area. You can also easily walk to the historic areas and churches. It is a new comfortable hotel with a friendly staff. The breakfast is a basic self-service but very good quality. I enjoyed the soft boiled eggs and the great choice of breads. There was also museli and a coffee machine.
Stayed 2 nights in May 2018

8/10 Good

Mary, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very good hotel, I would stay there again , just one thing it would have been nice if there was a little bit more space, to put your clothes, like drawers,for people that are staying a bit longer, otherwise it was very nice , I would recommend to my friends ......
Stayed 8 nights in May 2018

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel, helpful staff.
Stayed 3 nights in Jan 2018
Response from Lisa-Marie Henn on Jul 22, 2019
Dear Bradley, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Lisa-Marie Henn, Guest Service Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Clean and comfortable. Modern rooms and bathrooms. Easy check in/check out. Great breakfast included. Would stay again.
Stayed 1 night in Jun 2017
Response from Lisa-Marie Henn on Jul 22, 2019
Dear Heather, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards, Lisa-Marie Henn, Guest Service Manager

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war allein in Ordnung immer wieder gerne
Stayed 2 nights in Apr 2024
Response from Lisa-Marie Henn on Apr 29, 2024
Sehr geehrter Alexander,wir danken Ihnen herzlich für Ihre freundliche Bewertung.Gerne würden wir Sie bald wieder einmal bei uns begrüßen dürfen. Mit freundlichen Grüßen, Lisa-Marie HennGuest Service Manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles in Ordnung. Ich würde nochmal bei dem Hotel buchen
Stayed 2 nights in Apr 2024
Response from Lisa-Marie Henn on Apr 15, 2024
Sehr geehrter Alexander,vielen Dank für Ihre tolle Bewertung.Gerne würden wir Sie bald wieder einmal bei uns willkommen heißen.mit freundlichen Grüßen,Lisa-Marie HennGuest Service Manager

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Ordnung....
Stayed 2 nights in Mar 2024
Response from Lisa-Marie Henn on Apr 1, 2024
Sehr geehrter Thomas,vielen Dank für Ihre tolle Bewertung Ihres Aufenthaltes in unserem Hause. Mit freundlichen Grüßen,Lisa-Marie HennGuest Service Manager

2/10 Terrible

Jozefina

Disliked: Cleanliness, staff & service, property conditions & facilities
Konnte nicht umbuchen!
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Siegen on Feb 12, 2024
Liebe Jozefina,vielen Dank für Ihre Bewertung.Eine Umbuchung war zu der von Ihnen angefragten Uhrzeit leider nicht mehr möglich.Wir würden uns freuen, Sie bei Ihrer nächsten Reise nach Siegen bei uns begrüßen zu dürfen.Ihr Team vom Holiday Inn Express Siegen

8/10 Good

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel, sauber und gepflegt. Freundliches Personal. Würde ich weiter empfehlen
Stayed 1 night in Jan 2024
Response from Lisa-Marie Henn on Jan 26, 2024
Sehr geehrte Sonja,wir danken Ihnen herzlich für Ihre tolle Bewertung Ihres Aufenthaltes bei uns.

10/10 Excellent

steinthor

Stayed 1 night in Jan 2024
Response from Holiday Inn Express Siegen on Feb 12, 2024
Lieber Gast,herzlichen Dank für Ihr tolles Feedback.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Team vom Holiday Inn Express Siegen

6/10 Okay

Philip

Traveled with family
Liked: Property conditions & facilities
In Ordnung; nicht mehr und nicht weniger
Noch relativ junges Hotel. Dementsprechend ist der Zustand in Ordnung. Modernes Zimmer mit etwas sehr hartem Bett und schönem Bad. Ärgerlich: Keine Zimmerreinigung. Auf Nachfrage wurde mir erklärt, dass man seit Corona sparen müsse. Man drückte mir an der Rezeption einen neuen Satz Handtücher in die Hand und bat mich, diese selbst auszutauschen. Auf meine Bitte, die alten Handtücher abzuholen und die neuen zu bringen, klappte das. Das Frühstück ist bescheiden.
Stayed 2 nights in Dec 2023
Response from Sina Metzger on Dec 27, 2023
Lieber Philip,vielen Dank für Ihre Bewertung und Ihr Feedback.Wir wissen Ihre Anmerkungen zu schätzen und werden sie an unsere Mitarbeiter weitergeben, um unseren Service weiter zu verbessern.Mit freundlichen GrüßenSina MetzgerFront Office Supervisor

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen gerne wieder.
Das Hotel liegt fußläufig 5 Minuten bis zur Siegerlandhalle entfernt. Es ist modern, die Zimmer ebenso und vor allem sauber. Das Frühstück war sehr gut und reichhaltig. Der Parkplatz ist eng und eine Nacht dort parken schlägt mit 10,- Euro extra zu buche. Trotzdem eine absolute Empfehlung.
Stayed 1 night in Dec 2023
Response from Sina Metzger on Dec 18, 2023
Liebe Ruth,vielen Dank für Ihre tolle Bewertung.Es freut uns, dass es Ihnen bei uns gefallen hat und freuen uns auf Ihren nächsen Besuch.Mit freundlichen GrüßenSina MetzgerFront Office Supervisor

10/10 Excellent

Antonios

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sina Metzger on Dec 7, 2023
Dear Antonios,thank you for your nice feedback.We hope you will visit us again.Kind regardsSina MetzgerFront Office Supervisor

10/10 Excellent

Walter

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Zentral gelegenes Hotel, einfach aber sauber. Hervorragendes Frühstück und das gesamte Personal sehr freundlich und entgegenkommend. Unbedingt zu empfehlen, ein wirklich sehr gutes Preis-Leistungs-Verhältnis.
Stayed 1 night in Dec 2023
Response from Sina Metzger on Dec 7, 2023
Lieber Walter,vielen Dank für Ihre tolle Bewertung.Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen Sina MetzgerFront Office Supervisor

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Uns hat der Aufenthalt sehr gut gefallen.
Stayed 1 night in Dec 2023
Response from Sina Metzger on Dec 7, 2023
Lieber Markus,vielen Dank für Ihre Bewertung.Es freut uns, dass es Ihnen bei uns gefallen hat und hoffen Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenSina MetzgerFront Office Supervisor

10/10 Excellent

Johannes W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jooo
Stayed 1 night in Nov 2023
Response from Pamela Freimann on Nov 28, 2023
Lieber Johannes W,vielen Dank für Ihre Zeit und Ihre tolle Bewertung.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Pamela Freimann, General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lisa-Marie Henn on Nov 22, 2023
Sehr geehrter Michael,vielen Dank für Ihre Reservierung und Interesse an unserem Haus. Wir bedanken uns für Ihre hervorragende Bewertung. Wir freuen uns unseren Gästen einen schönen Aufenthalt und guten Service anbieten zu können.

10/10 Excellent

Reinhard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Da hat alles gepasst!
Stayed 1 night in Nov 2023
Response from Pamela Freimann on Nov 7, 2023
Lieber Reinhard,vielen Dank für Ihre Zeit und Ihr positives Feedback.Es freut uns sehr zu lesen, dass es Ihnen bei uns gefallen hat. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Pamela Freimann, General Manager

8/10 Good

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recht zentral gelegene, neue und moderne Unterkunft
Stayed 1 night in Oct 2023
Response from Pamela Freimann on Oct 11, 2023
Liebe Michaela,vielen Dank für Ihre Zeit und Ihre tolle Bewertung.Es freut uns sehr, dass es Ihnen bei uns gefallen hat und Sie Ihr Feedback hier mit anderen Gästen teilen.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen, Pamela Freimann, General Manager

8/10 Good

Caramaschi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sina Metzger, Front Office Supervisor on Oct 4, 2023
Dear Caramaschi,Thank you so much for your review of our hotel.We hope you will visit us again.Sincerely,Sina MetzgerFront Office Supervisor

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes, zentral gelegenes Hotel
Das Hotel ist zentral gelegen, Parkplätze sind in der Nachbarschaft verfügbar. Zimmer und Frühstücksbuffet sind in Ordnung, es gibt nichts zu beanstanden.
Stayed 1 night in Sep 2023
Response from Lisa-Marie Henn on Sep 21, 2023
Sehr geehrter Renato,wir danken Ihnen für Ihr klasse Feedback zu unserem Hause.Mit freundlichen Grüßen,Lisa-Marie HennGuest Service Manager

8/10 Good

Mathias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lisa-Marie Henn on Sep 19, 2023
Sehr geehrter Mathias,vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt bei uns zu bewerten. Gerne würden wir Sie bald wieder einmal als Gast bei uns begrüßen dürfen.Mit freundlichen Grüßen,Lisa-Marie HennGuest Service Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Alles klar
Stayed 1 night in Sep 2023
Response from Lisa-Marie Henn on Sep 18, 2023
Sehr geehrter Mark,vielen Dank für Ihre tolle Bewertung. Mit herzlichen Grüßen,Lisa-Marie HennGuest Service Manager

10/10 Excellent

Friedrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, funktionelles Zimmer, gutes Frühstück.
Stayed 1 night in Sep 2023
Response from Lisa-Marie Henn on Sep 9, 2023
Sehr geehrter Friedrich,vielen Dank für Ihre tolle und nette Bewertung Ihres Aufenthaltes. Es freut uns sehr zu hören, dass Sie sich bei uns wohl gefühlt haben.Mit freundlichen Grüßen,Lisa-Marie HennGuest Service Manager