Ratings based on 403 Verified Reviews

4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel with friendly staff

Posted Jun 26, 2017
Pros: Friendly staff Beautiful garden Good service
Cons: The breakfast are fine in general, but it would be better to have more varieties. The services are very good in general, but it would be better to tel
Location: Very convenient Good activities
The staff are very friendly and helpful The breakfast are fine in general, but it would be better to have more varieties. The services are very good in general, but it would be better to tell customer in advance, e.g. booking a 'free' car to pick up at airport
4 out of 5
Recommended
for Everyone
by A verified traveler from Mumbai, India

A Resort With An Old World Charm in Siem Reap

Posted Jun 3, 2017
Pros: The warmth of the eager to please staff and the old world charm of the lobby and rooms.
Cons: More vegetarian options would make all the difference for a hungry soul.
Location: The hotel is away from the city centre but this does not make it difficult for travellers whose purpose of visiting Siem Reap is to see the temples.
A warm experience right from the time we checked in. The staff are always striving to please and ensure you are comfortable. Service is prompt and reliable. The hotel is situated very close to the airport on the highway and a distance fro the city centre. So if one plans to hit the nightspots and sample the central entertainment it will be a bit of a commute. The hotel has arrangements for transport with a regular bus service that is free and can summon a tuk tuk or a taxi at short notice. We took a taxi for a dinner out at the FCC and the tuk tuk driver even waited for us and brought us back to the hotel! Watch out if you are a vegan or a strict vegetarian as breakfast and meal options are severely limited! The chef did rustle up a decent fried rice dish and a vegetarian noodle dish once he understood that we wanted 'jay' food! All in all an enjoyable and very comfortable stay. The staff and their ever smiling attention make you feel right at home!
5 out of 5
by Peter

Posted Apr 19, 2017 on Hotels
Great place thoroughly enjoyed the comfy beds and large pool. Great staff friendly staff willing to help and the manager costa was a great bloke.
Comment from Hotel Management
Apr 24, 2017 by Phalla, Hotel Management
Dear Peter, Thank you so much for taking your time to share your recent experience with us. I am delighted to hear that you have had a pleasant stay here and truly appreciated your kind and valuable words for our Resort. Once again, thank you for your choosing us and I look forward to welcome you again soon. Sincerely Yours, Srong An E-Commerce Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Traditional French Style Colonial Hotel

Posted Mar 8, 2017
Pros: Style and location
Cons: Needs freshening up Empower staff Improve main restaurant quality
Location: Good location for airport. 20 minutes from Angkor subject to traffic
Nice hotel although a little tired. Out of town Staff cant make decisions but have to refer everything to management. Food quality in main restaurant a bit variable.
5 out of 5
by Debra

This traveler left a rating score only Posted Mar 1, 2017 on Hotels
5 out of 5
by Colleen

very happy!

Posted Feb 13, 2017 on Hotels
wonderful hotel, very friendly staff, very nice stay! not too busy, the pool area was lovely, and the spa was excellent
4 out of 5
by Margarette

This traveler left a rating score only Posted Jan 26, 2017 on Hotels
5 out of 5
by Brian

Royal Angkor a plus for the trip

Posted Jan 25, 2017 on Hotels
Easy tuk tuk into the centre of the town but every facility available at the resort as well at reasonable prices. Staff were excellent and the room was large and comfortable. Would recommend highly
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Very nice hotel

Posted Jan 17, 2017
Very nice hotel with fancy, furniture, excellent pool, great food and good and very friendly stuff.
5 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
The staff was incredibly attentive and polite. They helped us with any inquiries and always had a smile. Especially wonderful were Mr. Geoffry and Ms. Devan.