Room, 2 Queen Beds, Non Smoking | View from room
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Reviews of Hometown Inn Soddy Daisy

2 out of 5
Hometown Inn Soddy Daisy
222 W Sequoyah Access Rd, Soddy-Daisy, TN

Reviews

7.4

Good

Rating 10 - Excellent. 50 out of 177 reviews" "
Rating 8 - Good. 61 out of 177 reviews" "
Rating 6 - Okay. 32 out of 177 reviews" "
Rating 4 - Poor. 22 out of 177 reviews" "
Rating 2 - Terrible. 12 out of 177 reviews" "

8.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

DEAN R.

Stayed 2 nights in Feb 2024
Response from Andy on Apr 22, 2024
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Poor

John

Liked: Cleanliness
To close to r r track. And staff not friendly at all
Response from ANDY on Feb 4, 2024
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Good

neville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was a good size, The beds were comfortable. The coffee in the room was the best ever. There was a train that was close to the property but I was never woken by it. I actually got the best sleep I have had in 6 months
Stayed 1 night in Jan 2024
Response from Andy on Jan 10, 2024
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Good

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from ANDY on Dec 18, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Good

Timothy J

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ANDY on Dec 11, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 Okay

Timothy J

Liked: Cleanliness, property conditions & facilities, room comfort
Great for the money
Great for the money. No continental breakfast and elevator not working but overall, it was better than expected.
Stayed 1 night in Dec 2023
Response from ANDY on Dec 11, 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Good

Jason

Stayed 1 night in Nov 2023
Response from ANDY on Nov 18, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Cassie

Stayed 1 night in Nov 2023
Response from Andy on Dec 1, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 Okay

Graham

Business traveler
Stayed 1 night in Oct 2023
Response from Andy on Nov 18, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from ANDY on Oct 1, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Good

Judy

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from ANDY on Jul 27, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Good

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some good, some not so much
I need a walker to get around, so i can't use stairs. The elevator was broken and there were only 2 functional rooms on the first floor. The owner switched some things around so we could stay on the 1st floor, which worked well. The train tracks were right beside the inn, and there were a lot of trains, but we got used to the noise. There was no breakfast, which was really annoying. The beds were pretty comfortable, and everything was very clean.
Stayed 3 nights in Jul 2023
Response from Andy on Jul 20, 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Good

Rand

Liked: Cleanliness
A basic clean and comfortable motel. Everything one could need without extra frills. I will use this motel again.
Stayed 1 night in Jul 2023
Response from Andy on Jul 20, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Good

Gretchen, Blountville

Stayed 1 night in Jun 2023
Response from Andy on Jul 20, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Bradford

Traveled with family
Disliked: Staff & service, room comfort
Worst hotel ever!!!
This was hands down the worst hotel that I have ever stayed in period! From the service to the furnishings, this place is a horrible hotel to stay in! The yound woman at the front desk was the foulest, rudest, most disrespectful woman that I have ever come across in all my years of travel, horrible, horrible person to have working the front desk of any hotel period! Never, NEVER STAY AT THIS PLACE AT ALL!!;;!!!
Stayed 1 night in Jun 2023
Response from Andy on Jul 20, 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

4/10 Poor

Jasper

Stayed 2 nights in May 2023
Response from Andy on Jul 20, 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

4/10 Poor

Breanna

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a cockroach in the bathtub. When something was said, they brushed it off. Also pictures show a continental breakfast but there was nothing. Staff said they have never had one (pictures say otherwise)
Stayed 1 night in Apr 2023
Response from Andy on Apr 24, 2023
Sorry for the inconvenience we don't advertise for breakfast right know Sorry for the you see pictures for breakfast we request to remove pictures they still not removed and we apologize for the inconvenience you find cockroaches in the bathtub we take care of the with pest control Sorry for the inconvenience you find our hotel we look forward to providing better service in the future. thank you for staying with usThank you

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Very Basic.
This place stated COVID as the reason to have little to no desk service and no breakfast. The elevators were broken so all 2nd floor guests had to use the stairs. There were a bunch of half dead plants and a broken fridge just sitting out at the end of the hall. The room was at least clean and the ice machine and tv worked. As a stay it is as basic as basic can be with no hospitality. Also, a train passes by this property very often, and is very noisy.
Stayed 1 night in Apr 2023
Response from Andy on Apr 16, 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Okay

Ginny

Business traveler, Traveled with family
Disliked: Staff & service, amenities
The woman who checked me in was SICK, coughing, sneezing and when I asked if she really needed to TOUCH my ID, she said "I don't have COVID!" I told her I wasn't scared of covid, I've had it three times, but this was ridiculous.! I'm sure we will be sick in a day or so, she should NOT have been working and sharing pens, etc. Very unfriendly asking if we had a pet and when I said no she said, a dog or a cat? like I was hiding one?!? Never stay there again!
Stayed 1 night in Feb 2023
Response from ANDY on Feb 5, 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excellent

Roman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2023
Response from ANDY on Feb 5, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Poor

Debbie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They made us put down a $100 deposit, talk to rude staff threw glass window, elevators not working, No breakfast. NEVER STAY here $100 DEPOSIT???
Stayed 1 night in Jan 2023
Response from ANDY on Feb 5, 2023
Sorry for the inconvenience our hotel policy show under general deposit is required for 100.00 potential damages your reservation only paid for room and tax we don't have your credit card information our hotel show clearly for under deposit policy when everything is okay in room we fully refund for deposit for all our guest if anything wrong we always call guest before we charge we don't have permission at moment for breakfast Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from ANDY on Jan 8, 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I stay in lots of places, mostly name brand, but sometimes due to locations I go i have to occasionally stay in non-name brand types. This hotel, was good and was kept in good condition - the stay was good and i would stay there again if i traveled to the area for business again.
Stayed 4 nights in Dec 2022
Response from ANDY on Dec 26, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Poor

Peyton D.

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2022
Response from ANDY on Nov 24, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Good

Vanetta

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Very rude front desk! Elevator not working had to walk up stairs to second floor!
Stayed 1 night in Nov 2022
Response from ANDY on Nov 24, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Good

Tamera

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
This hotel was extremely clean and comfortable. My only complaints woukd be there was no safety lock onthe door although it had a dead bolt. The phone did not work, the toilet seat was lose and the room smelled very musty, and ther was no light bulb in the desk lamp.
Stayed 2 nights in Sep 2022
Response from Andy on Sep 29, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Okay

Palaniappan

Liked: Staff & service
A breakfast given by the hotel would be nice.
Stayed 1 night in Jul 2022
Response from ANDY on Aug 21, 2022
Sorry for the inconvenience we look forward to provide better service in the future. we don't have permission at moment thank you for staying with us Thank you

10/10 Excellent

bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was great
Stayed 6 nights in Jul 2022
Response from ANDY on Aug 21, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Eric

Disliked: Staff & service
It’s easy to be kind…
We simply did not stay … the employee was completely rude and we left.
Stayed 1 night in Jul 2022
Response from ANDY on Jul 6, 2022
Dear Sir sorry for the inconvenience our employee explain for what is the check inn time and refund for your reservation we don't received any call for cancelation for your reservations you made reservations after midnight you can't check inn same night he explain to check inn time after 3.00pm if we don't received any cancelations we charge as no show sorry for the inconvenience we look forward to provide better service in the future. Thank you

6/10 Okay

john

Business traveler, Traveled with family
Disliked: Staff & service, amenities
Ok for the night! But would not stay longer.
Stayed 1 night in Jun 2022
Response from ANDY on Jul 2, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Okay

Daryle, Lees Summit

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Manager was not rude but not very friendly
Stayed 3 nights in Jun 2022
Response from ANDY on Jul 2, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. I loved the safety of having to use your room door key to enter from the outside of the building as well as your room. Definitely would stay here again!
Stayed 3 nights in Jun 2022
Response from ANDY on Jul 2, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was clean. The parking lot was very lit up, which is nice. The dead bolt on the door was broken off, but other than that, it was great!
Stayed 1 night in Jun 2022
Response from ANDY on Jul 2, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Good

Alan

Stayed 1 night in Jun 2022
Response from ANDY on Nov 24, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Poor

Sarah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Very clean but staff were very rude. No customer service skills at all.
Stayed 2 nights in May 2022
Response from ANDY on Jun 11, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It advertises for breakfast yet isn’t one. Stingy with their towels.
Stayed 3 nights in May 2022
Response from ANDY on Jun 13, 2022
Sorry for the inconvenience we don't advertise for breakfast right know we look forward to provide better service in the future. thank you for staying with us Thank you

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from ANDY on Nov 24, 2022
Sorry for the inconvenience we don't advertise for breakfast right know we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excellent

Daniel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Comfy bed. Very close to train but just turn the fan on, it helps drown it out.
Stayed 2 nights in May 2022
Response from ANDY on Jun 11, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Cynthia, harrison

Disliked: Staff & service
Property was sufficient for me need to get ready for a wedding and crash after but the front desk manager was so unfriendly. I gave you my dollars, the least you can do is be friendly. We are in the south after all. Came “early” at 2:30 instead of what is apparently the 3rd party booking checkin of 3. Big ordeal. This hotel has a massive prejudice against booking through outside sources apparently it’s through a different system for them so be prepared to be treated as a second class citizen for your audacity to to use a site like Expedia. Which I did because I’ve always had good experiences and two because booking direct online only allowed for a 2 night stay minimum. When I checked out it was the same gentleman who acted equally put out that I wanted to turn in my keys. And I literally said to him you know smiling and being nice sure goes a long way. He perked up and wished me a blessed day which was a much nicer conclusion but I very much dislike patronizing and business and being treated like I’m a bother for even being there.
Stayed 1 night in May 2022
Response from ANDY on May 21, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excellent

Christepher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay. Nice clean rooms.
Stayed 2 nights in Mar 2022
Response from ANDY on Apr 8, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place was very clean. Will stay there again on our next visit.
Stayed 1 night in Mar 2022
Response from ANDY on Mar 30, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Poor

Charles

Traveled with family
Disliked: Amenities, property conditions & facilities
Hallways reeked of smoke. Room was right by the train tracks and was incredibly hard to sleep.
Stayed 1 night in Mar 2022
Response from ANDY on Mar 30, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our place to stay while visiting family
It’s a small hotel in a small town but we were surprised to see the room so clean and good looking.
Stayed 1 night in Mar 2022
Response from ANDY on Mar 30, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 Poor

Tamara

Stayed 1 night in Feb 2022
Response from ANDY on Feb 21, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean older hotel. Nice staff but missed breakfast being served due to covid. Really enjoyed the stay!
Stayed 2 nights in Feb 2022
Response from ANDY on Feb 21, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 Terrible

Lora

Traveled with family
Disliked: Staff & service
I do not like that I paid full balance prior to check in and then when I arrived for check in I was required to pay $100 deposit and then wait 3-5 days to get refunded the $100 deposit. Not a very welcoming hostess. Train/tracks kept us up all night. Will never stay here again.
Stayed 1 night in Feb 2022
Response from ANDY on Feb 21, 2022
Sorry for the inconvenience our hotel policy show under general deposit is required for $100.00 potential damages your reservation only paid for hotel.com room and tax we don't have your credit card information our hotel show clearly for under deposit policy when everything is okay in room we fully refund for deposit for all our guest if anything wrong we always call guest before we charge Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like trains, this is the place to stay! Right next to the tracks with trains running by at all hours of the day and night.
Stayed 1 night in Feb 2022
Response from ANDY on Feb 21, 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank yo

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The hotel was clean and the staff were friendly and helpful if we needed anything.
Stayed 3 nights in Jan 2022
Response from ANDY on Jan 30, 2022
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 Okay

Cheyenne

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The room itself was clean enough for one night stay, the staff wasnt all that friendly, especially when i went to check out, it seemed at 9 am i had woken him up and he wasnt happy about it. Overall wasnt bad for just a quick stay
Stayed 1 night in Nov 2021
Response from Andy on Dec 3, 2021
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 Excellent

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Andy on Dec 3, 2021
Thanks for staying with us. We appreciate your feedback! Thank you