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Reviews of B&B Sorrento Queen

B&B Sorrento Queen
Via Capo 10/D, Sorrento

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 71 reviews" "
Rating 8 - Good. 21 out of 71 reviews" "
Rating 6 - Okay. 3 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 1 out of 71 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Swan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay with a nice patio and free good breakfast!
Stayed 3 nights in Mar 2024
Response from Jennipher on Apr 25, 2024
Thank you Swan :)

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jenipher and her staff are so freindly,I must mention the lovely Matilda in paricular. This is a great place to stay, everything you need is free. Wi Fi, Netflix, Air con. Also as an added extra there are soft colored lights and music in the shower if you wish. This B&B is close to the old town, the main street and the harbour. It is a great little place .
Stayed 4 nights in Oct 2023
Response from Jennipher on Nov 4, 2023
It has been a really pleasure to meet you Karen, thanks for your nice words to us. Hope to see you again. Thanks!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not comfortable
Stayed 3 nights in Oct 2023

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and pleasant. Breakfast service had a variety of options. The location worked well for us. While at the end of Corso Italia and away from traffic and crowds, there was just a short walk to restaurants and shops.
Stayed 6 nights in Oct 2023
Response from Jennipher on Nov 4, 2023
Thanks Elaine! Very happy you enjoyed your stay with us

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
reat place to stay in Sorrento - close to everything - able to walk from rail road station and to harbor - only negative taxi's ae a ripoff beware
Stayed 2 nights in Oct 2023

6/10 Okay

Rhonda, Osage

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay
Stayed 4 nights in Oct 2023

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located at the end of the main street in town so we walked everywhere, including the train station and ferry dock. Wish we would have known that there is a lift from the ferry dock to the upper town level before hauling our suitcases there.
Stayed 2 nights in Oct 2023

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so convenient to all other locations. Great communications from the B&B manager when we were trying to find the place. The breakfast was great, the hostess each morning was extremely pleasant to communicate with. The breakfast was perfect. Thanks to you all. Would definitely recommend the place to others. Not great for parking the car but we managed which was great also.
Stayed 4 nights in Sep 2023

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and the staff was very nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Ernest, Cape Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, super comfortable, great location at the end of the Main Street,easy check-in, great communication. We would definitely stay here again.
Stayed 2 nights in Sep 2023

4/10 Poor

Maria, Orlando

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is located on the 1st floor of a old, dirty, dilapidated building. The sidewalk leading to the lobby was surrounded by garbage from the building and from the supermarket next door. Lobby was dark and unkept. Peeling ceiling in lobby, and in our bathroom. Room was dated. our room was off the dining/ reception area, which is not ideal if you want to sleep in. B& B Sorrento Queen is Overpriced for the quality of the property. Will not recommend.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kaye

Traveled with partner
Liked: Cleanliness, amenities
We loved our stay at B & B Sorrento … Jennifer the host was so welcoming and offered her knowledge of the area …. The Breakfast room was cute and breakfast was well set out and lots of options … room was spacious and a great bathroom … we loved our stay … definitely recommend
Stayed 3 nights in Sep 2023
Response from Jennipher on Nov 4, 2023
Thank you Kaye, we're very happy you enjoyedyour staying with us. Hope to see you again!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. The room was clean and very comfortable. Easy walking distance to shops and food.
Stayed 4 nights in Aug 2023
Response from Jennipher on Aug 23, 2023
Thank you Lynn :)

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has everything your looking for. Its very clean, the staff are extremely friendly and they accommodated our every need. The location is fantastic. Cant speak highly enough about this property and i would highly recommend to everyone. Thanks for the stay!!
Response from Jennipher on Aug 23, 2023
Thank you Chris for your wonderful review.. Hope to host you again in Sorrento :)

8/10 Good

Candich

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Away from the main strip which makes it quiet and a short walk to all the restaurants and shopping. They were willing to book transit and answer all questions via WhatsApp.
Response from Jennipher on Aug 23, 2023
Thank you :) We're happy you enjoyed. See you next time :)

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the property. Host (Jennipher) was very friendly and kind. WOuld highly recommend and go again there
Response from Jennipher on Aug 23, 2023
Thank you Muhammad :) We're happy you enjoyed. See you next time :)

10/10 Excellent

pascale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was there with my daughter for 4 nights; excellent and copious breakfast, (great coffee options) very helpful, nice, knowledgeable and patient staff, train station 20mn walk (first night cab charged us $25), conveniently located close to stores/restaurants, and port; bed extremely comfortable, room big enough for 2 and a small patio area in front of each room; would come back and definitely recommend it
Stayed 4 nights in Jun 2023
Response from Jennipher on Aug 23, 2023
Thank you :) We're happy you enjoyed. See you next time :)

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with a kind staff
The place was lovely. Room was excellent; new and clean. Staff was also very friendly. Highly recommend.
Stayed 1 night in Jun 2023

2/10 Terrible

Neelam

Traveled with family
Disliked: Staff & service, room comfort
Terrible experience
The front foyer was very dirty with a blanket of dead mosquitoes on the floor. Our room had an infestation of mosquitoes. The B and B person sId they were aware and had done an intervention the previous day . She said they could not do much about it . We called Hotels.com and got moved to another hotel . The so called breakfast room was a mess and felt claustrophobic inside . Would not recommend this place to anyone
Stayed 2 nights in Jun 2023

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jennipher on Jun 1, 2023
Thank you Emma :)

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great for walking in the Historical District, for food and shopping. We were able to walk to the car rental/train station as well. Our room was clean and comfortable, and the lady who greeted us, Matilda was wonderful! We stayed only one night but, it was a great choice for our needs. Highly recommend a restaurant called il Leone Rosso Ristorante Pizzeria - had a great meal here! One of our best experiences on our trip.
Stayed 1 night in May 2023
Response from Jennipher on Jun 1, 2023
Thank you Anthony! It has been a pleasure to meet you :)

10/10 Excellent

lance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room has their own little somewhat private patio. The breakfast is not great, but good. More a self-serve than a full service breakfast. The host is excellent. She gave us great service and recommendations what to do and see in town as well. The location is on the main street in Sorrento, but all the way down on the other end of town from the train station. So about a half mile walk at least to the train. Because it is right off the main street you are still close to walk to all of the action and center of town. The port below is not far either. Very clean, well stocked, cool lights in the bathroom with soft music. Room good size for two people. Would definitely recommend.
Stayed 1 night in Oct 2022

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disco bathroom
Great hotel. We had adjoining rooms on the ground floor. The rooms were comfortable and clean, and had a small, private, patio area. The bathroom had disco lights and music... both optional :-) Our host, Jennipher, filled us in on the best places to go for dinner and helped us get our bearings. Would definitely book here again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous B&B
Very welcoming and helpful staff, ideally situated close to the centre of Sorrento and also a supermarket. Rooms and bathrooms a good size with everything you need. The train/bus station an easy flat 15/20 minute walk away Good continental breakfast. Spacious terrace with ample covering when it rained. Would recommend for anyone wishing for a base to explore Sorrento and the surrounding area.
Stayed 4 nights in Sep 2022

8/10 Good

Thomas

Liked: Cleanliness
Worked out Fine
Taken back upon arrival, thinking it did not measure up for value with the accommodation we had the previous day. It was compact, layout for breakfast offering was not as user friendly as we felt it could have been. All said it worked out to be quite convenient to the main squre etc. so overall it worked out just fine,
Stayed 2 nights in Aug 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer was very accommodating even Yolanda. This hotel is worth it for the price.
Stayed 2 nights in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Sorrento
Very clean , good directions, wonderful receptionist in morning for breakfast and cleaning, woul highly recommend
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was lovely and comfortable. However, the breakfast was served in an extremely small area and was very average if that. Staff was hardly on the property at all. Location was convenient and a very nice restaurant at the end of street.
Stayed 5 nights in May 2022

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Sorrento
Very clean, very close to the center, abundant breakfast and easy communication! Self check in was simple and the chromatherapy shower was pretty cool!
Stayed 4 nights in Dec 2021

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Sorrento
The location of property is perfect just off the main road in Sorrento 2 minute walk into the centre where there are cafes, bars, restaurants and shops. The hosts were fantastic helpful and friendly and the rooms were cleaned daily and were spotless. Breakfast was good, would definitely stay again.
Stayed 5 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the free gifts at arrival and departure. Rooms were cute and comfortable…we had a quadruple which had 2 rooms and 2 bathrooms. Kids loved the rainbow lights in the shower. Close to town and many shops. Close to beach. Nice breakfast.
Stayed 4 nights in Jun 2021

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
Nicest stay on our entire trip. Room is very clean and well appointed. The room comes with Netflix which is nice touch. Very clean with all the accessories in good condition
Stayed 2 nights in Mar 2020

10/10 Excellent

Duncan, Paterson, NJ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Location seconds away from a grocery store and minutes from shops and restaurants.
Stayed 3 nights in Mar 2020

10/10 Excellent

ayelet

Stayed 3 nights in Dec 2019

10/10 Excellent

IRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no view we were on the ground floor but
The Beatrice girl at the reception received us very nicely although it was a late hour she helped us with anything we wanted on train tours and recommendations and more .. The room was really close to reception but it did not interfere at all I was really pleased the location was excellent
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and in walking distance to the main strip of Sorrento. The bed was comfortable and the bathroom was sizeable. The breakfast selection was fantastic during our stay, with a variety of juices, yoghurt and pastries. Won’t forget the radio and disco lights in the shower!
Stayed 3 nights in Oct 2019

8/10 Good

S.D., Ontario, Canada

Traveled with partner
Liked: Cleanliness, staff & service
Received a warm welcome by Beatrice and a fantastic breakfast by Stefania (including some fantastic homemade baked goods and freshly made frittatas!) in the morning. The room was basic and a little worn but the bed was extremely comfortable! The room included a fridge and there is a grocery store at the corner. It is central to Sorrento and a short walk (25 min) to the ferry port. Parking is available on the street which is closed off to general traffic. Everything is walkable so best to leave your car once parked. Great place to hang your hat while visiting Sorrento!
Stayed 2 nights in Oct 2019

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Sorrento
Stayed at the Sorrento Queen for 3 nights. Loved it. Perfect position and lovely rooms. Breakfast was good too. Great value for money
Stayed 3 nights in Sep 2019

10/10 Excellent

Joy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything positive about the property. For the price , it was a very pleasant stay. Great location (near shopping and restaurants), bus stops, and could be walking distance to the train station, the staff was very friendly , breakfast was decent. We enjoyed it! Only challenge is that was a bit difficult to find.
Stayed 1 night in Sep 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorrento slice of paradise!
So amazing and refreshing after staying in Rome. Felt like paradise. Little patio, great bed, spacious bathroom with music. Super friendly staff and a great breakfast with plenty of different choices. If I come back to Sorrento I would love to stay here the entire time!
Stayed 1 night in Sep 2019

10/10 Excellent

Michael, Los angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the included breakfast, the location is centric, parking is about 10 min walk, $20 eu every 24h. Staff is friendly. Highly recommend.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just outside the bustling city centre, but still 2 minutes walk from it and just a short walk to Marina Grande and its lovely seafood restaurant. You have a little outside space in the form of a balcony, not a great view, but it's nice to sit there and unwind, unless your neighbours do the same at 2 am. Bed was big and comfortable, bathroom nice and clean, aircon worked perfectly! The receptionist is a super nice person and will try to help. Breakfast a bi underwhelming but right for the price. Loved the disco lights in the bathroom. Not even joking. There is a nice supermarket nearby and a lovely cafe (Mag Caffé) round the corner.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short stays
Location was good, room was average and area was great. Very historic.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location & rooms-service could be better
The location was excellent-a quick walk to the shopping area. The parking garage we were sent to was very far away (15-20 minute walk and extremely hard to find). The rooms (we had two with friends) were clean, decorated nicely and comfortable; however we had a burnt out light (housekeeping is not on location after 6 PM, I think), the shower didn't drain, TV is only in Italian and the heat wouldn't come on so were chilled but survived. Breakfast is served late (7:30 AM) but has a nice variety for Italy. My husband wanted an earlier cup of caffe' (7:10 AM) but was told in no uncertain terms that it was NOT an option; we were emailed that check-out time was 10:30 AM but the front desk said we had to leave by 10 AM. So 4 stars for everything else but the service could have been more accommodating.
Stayed 1 night in Mar 2019

10/10 Excellent

cesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención de todas las personas ,me pareció que el hotel es lo que uno necesita para conocer Sorrento todo muy accesible
Stayed 2 nights in Dec 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

JOSE ANTONIO

Stayed 1 night in Nov 2023

10/10 Excellent

Maria e do

Stayed 2 nights in Oct 2023