Ratings based on 414 Verified Reviews

4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Posted Apr 25, 2017
Pros: The location is fantastic!
Cons: Earlier breakfast at the restaurant
Location: The Coast Road is perfect for watching ocean sunsets, the ferry to Rottnest Island is nearby and on the Easter weekend was running coastal cruises.
The Quality Resort at Sorrento WA is very well situated, across the road from the beach and very close to restaurants, a bottle shop and the fast ferry to Rottnest Island. We found their restaurant (only open for breakfast) opened a bit late for East Coast visitors, but one only 200m away opened at 6:30 and served all the local bicyclists with a very good breakfast menu. Staff were friendly and parking plentiful and free (including under cover parking).
Comment from Hotel Management
May 2, 2017 by Andrew, Hotel Management
Thanks for your feedback and glad you enjoyed the stay. We will look at opening earlier for East coast visitors as you recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lincolnshire, England

Brilliant location

Posted Feb 26, 2017
Pros: Very helpful and friendly staff. Clean and comfortable.
Cons: Some of the furnishing looked a little tired I think an update would do the trick
Location: Across the road from the beach. Hillarys Harbour very close by and ferry to Rottnest Island can be obtained from there. Good road links into Perth
Great place to stay right across from the beach.
3 out of 5
Recommended
for Everyone
by A verified traveler from North Lakes 4509

Close to nice beach

Posted Feb 18, 2017
The hotel room was Ok but things like the air conditioner and the Television were iffy otherwise every thing else was Ok
4 out of 5
by Pauline

Good Beachside Accommodation

Posted Feb 12, 2017 on Hotels
Enjoyable and comfortable overnight stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australind

Two night break

Posted Feb 6, 2017 on Wotif
Pros: Position, comfort, staff
Cons: More choice on the continental breakfast.
Location: Convenient for beach, Hilarys Harbour and shops. Cafes and restaurants easy walking distance
Efficient check-in, pleasant staff and comfortable room. Continental breakfast adequate without being outstanding.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2017 on Wotif
Really good service and amazing location great for Family
Comment from Hotel Management
Feb 2, 2017 by Andrew, Hotel Management
Thank you
3 out of 5
by Catherine

Basic Clean Hotel

Posted Jan 29, 2017 on Hotels
The hotel is a basic 1960's hotel with a recent basic renovation. Probably the rooms on the upper levels would be Ok or those facing the beach. However our Room 112 we called the dungeon as it faced the carpark with a brick wall outside each window. Fine if you are just planning to sleep there. Not really a all round experience otherwise.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
We appreciate the feedback. The property has 2 sections, family and group 2 and 3 bedroom apartments built in 1986 and the newer hotel room and 1 bed spa apartments built in 1999. Bathroom and kitchen renovations nearly completed in older units then same in newer rooms later this year. Some older apartments are upstairs and these are generally a lot brighter so please request on your next visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 26, 2017 on Hotels
4 out of 5
by Ralph

Posted Jan 23, 2017 on Hotels
Good clean room with ocean view. only concern was some traffic noise at night.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Comfortable stay and great location

Posted Jan 21, 2017 on Wotif
Great location for short walk to Hillarys Boat Harbour which was nice. Hotel room was comfortable and quiet. Staff were fantastic.