All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Location was excellent and room had all the amenities needed for comfortable stay. Staff was nice and accommodating.
Pai
Stayed 1 night in May 2024
Response from Manager on May 20, 2024
Hello Pai,We are delighted to hear that you found our location convenient and enjoyed the amenities in your room. Our team strives to provide exceptional service to all our guests. Thank you for your kind words, and we hope to welcome you back in the future.
Fantastic location , you can just walk to casino's and restaurants and many other places.
Janet
Stayed 1 night in May 2024
Response from Manager on May 17, 2024
Hello Janet,We are thrilled to hear that you found our location convenient for exploring the area's attractions. We strive to offer our guests a prime location for a memorable stay. Thank you for sharing your positive feedback with us!
10/10 Excellent
Joshua
May 12, 2024
Liked: Staff & service, amenities
Was a quiet place. Did not have enough towels but didn't ask. Hopefully recommend this place to anybody to stay when traveling in South lake. Charles
Joshua
Stayed 5 nights in Apr 2024
Response from Manager on May 23, 2024
Hello Joshua,Thank you for sharing your experience, Charles. We're pleased to hear you found our hotel a peaceful retreat. Your recommendation means a lot to us, and we hope to welcome you back in the future for another enjoyable stay.
This property is very old and in dire need of renovation. In addition, it is not clean.
Michaela
Stayed 7 nights in Mar 2024
Response from Manager on May 13, 2024
Hello Michaela, We value your feedback and apologize for any inconvenience caused during your stay. Rest assured we will address your concerns internally for further improvement. Thank you for bringing this to our attention.
Hello Kathleen,We are thrilled to hear that you found value in your stay and enjoyed interacting with our friendly front desk staff. Your feedback is truly appreciated as we continuously strive to provide exceptional service to all of our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon.
Location was just perfect for us, we just walked to many places. The staff were also knowledgeable and friendly.
Sawyer
Stayed 1 night in Apr 2024
Response from Manager on May 7, 2024
Hello Sawyer,We are pleased to hear that you enjoyed our convenient location for exploring the area on foot and that our staff provided you with excellent service. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay.
It is very clean, and the rooms are spacious. Beds were very comfortable, and the staff was excellent
Jovani
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Jovani,We are delighted to hear that you enjoyed our clean and spacious rooms, as well as our comfortable beds and excellent staff during your stay. We appreciate your positive feedback and hope to welcome you back in the future.
Excellent hotel, perfect location .The rooms have everything you need .The staff are so friendly and helpful.
Bailey
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Bailey,We're delighted to hear that you enjoyed our hotel's location, well-equipped rooms, and helpful staff. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future.
Staff was nice and friendly. Rooms were cleaned and location was great.
Julian
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Julian,We are pleased to hear that you enjoyed the friendliness of our staff, the cleanliness of our rooms, and our convenient location. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future.
Hello Hannah,We're delighted to hear that you found our staff to be pleasant, enjoyed our convenient location, and appreciated our clean rooms. Your feedback is much appreciated. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Friendly accommodating staff, willing to help with a smile. Rooms were decent size and clean, location was great as well.
Xiomara
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Hello Xiomara,We're thrilled to hear that our staff left a positive impression on your stay and that you enjoyed our clean, well-located rooms. We strive to ensure all our guests have a comfortable experience. Thank you for sharing your feedback with us.
Hello Shayne,We're pleased to hear you enjoyed our hotel's location! Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another memorable stay.
Hello Cristina,We are pleased to hear that you found value in your stay with us. Your feedback is important to us as we strive to provide a positive experience for all our guests. We look forward to welcoming you back in the future.
Hello Leilani,We are delighted to hear that you enjoyed our hotel's convenient location. We always strive to offer our guests a prime spot to explore the area. Should you have any further feedback or need assistance, please feel free to reach out to us directly.
8/10 Good
Tammy
Apr 3, 2024
Liked: Cleanliness, staff & service
Old and not very clean
Tammy
Stayed 1 night in Mar 2024
Response from Manager on Apr 4, 2024
Hello Tammy, We appreciate your feedback and apologize for any inconvenience caused. Your comments will be shared with our team for their review and future improvement. Thank you for bringing this to our attention.
Hello keira,We're glad to hear you found value in your stay with us. Your feedback is important to us as we continuously strive to improve our guest experience. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing our hotel.
No outlets, holes that were patched with no paint, mold and water damage all over the room
Dakota
Stayed 1 night in Mar 2024
Response from Manager on Apr 3, 2024
Hello Dakota, We regret to hear about your experience and appreciate your feedback. Your concerns will be shared with the relevant teams for further review and improvement. It's important to us that all our guests have a comfortable stay, and we apologize if we fell short in meeting your expectations this time.
Hello Tacara,We appreciate your feedback on the value for money at our hotel. We strive to provide competitive rates for the services and amenities we offer. If you have any further comments or suggestions, please feel free to share them with us.
Hello Eliza,We're thrilled you enjoyed our hotel's prime location! Your feedback is valuable, and we appreciate you sharing your experience with us. We hope to welcome you back for another fantastic stay soon.
Hello jaimee g,We appreciate your feedback on the value for money during your stay. Your comments will be shared with our team for future improvements. Thank you for staying with us, we look forward to welcoming you back.
Hello Ahmad,We appreciate your feedback and are glad to hear you found our hotel to be a good value. If you have any further comments or suggestions, please feel free to reach out. Thank you for choosing to stay with us.
Hello Una,We're delighted to hear you enjoyed our hotel's convenient location. Your feedback is invaluable for us to continue providing an exceptional experience for our guests. Thank you for taking the time to share your experience with us.
Hello Ross,We're pleased to hear that you enjoyed our hotel's convenient location. Your feedback is valuable to us as we strive to provide the best experience for our guests. If you have any further comments or suggestions, feel free to reach out to our management team. Thank you for choosing to stay with us.
Hello Cooper,We are pleased to hear you enjoyed our hotel's convenient location. We value your feedback and hope you had a pleasant stay overall. Thank you for taking the time to share your experience with us.
Hello Noelh,We're sorry to hear that you did not have an enjoyable experience during your stay. Please feel free to contact us directly with any specific feedback you would like to share so we can address any issues accordingly.
Hello Brynlee,We're delighted to hear you enjoyed our hotel's prime location. Your feedback is valuable to us as we strive to provide an exceptional experience for all our guests. Thank you for choosing to stay with us.
2/10 Terrible
Christian
Mar 3, 2024
Christian
Stayed 1 night in Feb 2024
Response from Manager on Mar 24, 2024
Hello Christian,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address your concerns and improve our services.
Hello Peraza,We are pleased to hear you enjoyed our hotel's convenient location. Our team strives to offer a prime spot for our guests to explore and make the most of their visit. Should you have any additional feedback or require assistance, please feel free to reach out to our management team for further assistance.
Hello Nola,We are pleased to hear that you found value in your stay with us. Your satisfaction is important to us, and we hope to welcome you back in the future.
Hello Suzanne,We are pleased to hear you found value in your stay with us. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience!
Hello Dolores,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We hope to welcome you back soon for another fantastic experience!
4/10 Poor
Milagritos
Traveled with family
Feb 22, 2024
Disliked: Cleanliness
They need to clean it properly, floor was dirty. Hair, dust all over the floor!
Milagritos
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Milagritos, We appreciate your feedback and apologize for any inconvenience you experienced. Please feel free to reach out to our management team to address this matter further.
Hello Derick,Thank you for choosing our hotel for your stay. We're glad to hear that you found our hotel to be a great value. We strive to provide our guests with a comfortable and affordable experience. We appreciate your feedback and hope to welcome you back in the future.
6/10 Okay
cinde, alexander
Feb 11, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The outside of the property was terrible. It didn't even look open, because no one was at the office. The management was in a neighboring property. The room was old but clean. The management on staff at check-in was great. She even offered me a refund because of the situation. I decided to stay due to her kindness.
cinde
Stayed 1 night in Feb 2024
Response from Manager on Feb 14, 2024
Hello cinde, We appreciate your feedback regarding the appearance of our property. Rest assured, our team is continuously working on enhancing the exterior of our premises. We're glad to hear that you found your room to be clean and that our check-in staff provided excellent service. It's important to us that our guests feel welcomed and cared for. Thank you for choosing to stay with us and we hope to welcome you back in the future.
Hello Howard,Thank you for sharing your feedback regarding the value for money during your recent stay. We regret that the hotel did not meet your expectations in this aspect. We appreciate your input as it helps us identify areas for improvement. We hope you will consider staying with us again in the future to experience any positive changes we make.
Hello Sofia,Thank you for your feedback about our hotel's excellent location. We strive to provide our guests with a convenient and accessible experience.
Hello Melanie, We're sorry to hear that you didn't have a satisfactory experience during your stay. Please reach out to us directly so we can address any specific concerns you may have. We appreciate your feedback and hope to have the opportunity to improve your impression of our hotel.
It was a pleasant stay, most of things are just at walkable distance. Staff was nice and helpful
Frank
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Frank,Thank you for choosing our hotel for your stay and leaving us with your kind feedback! We're delighted to hear that you had a pleasant stay and enjoyed our convenient location. Our staff takes pride in providing exceptional service, so it's great to know they were helpful during your visit. We hope to welcome you back in the future for another enjoyable experience.
This was a very disappointing experience. There is not enough room to put all the reasons, so I will put the #1 reason. The room had this overwhelming smell of old cigarette that prevented us from sleeping. The smell was so strong we had to keep getting out of room to get some fresh air. The only silver lining; it gave a good jolt to my teenage daughter to do better in life, so she would never stay in a place like this.
Verified traveler
Stayed 2 nights in Jan 2024
Response from Manager on Jan 10, 2024
Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the smell in your room. We appreciate your feedback and have forwarded it to the appropriate team for their review. We strive to provide a comfortable stay for all our guests and we apologize if we fell short in this instance. We'll use your comments to improve our services.
The check in desk was so helpful and nice! They gave us amazing recommendations and were super nice. The room was clean and spacious. The location made it easy to walk to the new Tahoe blue center both nights of our event. Was maybe 5-10 minutes to get to the main strip. Highly recommend this place for your travels to Tahoe! :))
Talia
Stayed 2 nights in Dec 2023
Response from Manager on Mar 12, 2024
Hello Talia,We are delighted to hear that you enjoyed the helpful service at check-in, clean and spacious rooms, and convenient location near the Tahoe Blue Center. We strive to provide a memorable experience for all our guests and are thrilled to know we met your expectations. Thank you for recommending us for future travelers to Tahoe!
Hello Maria, Thank you for sharing your feedback with us. We apologize if you felt our customer service did not meet your expectations during your stay. We value your input and will review your comments with our team to ensure we consistently provide exceptional service to our guests. Please reach out to our management team directly for further assistance with your concerns.
6/10 Okay
Verified traveler
Dec 29, 2023
Disliked: Property conditions & facilities
Is it the best place in Tahoe? No, but it is a place in transition and they didn’t use that as an excuse.
Verified traveler
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Dear Guest,Thank you for your feedback. We appreciate your recognition of our efforts during our transition period. We value your opinion and hope you had an overall positive experience.
8/10 Good
Luyam
Nov 27, 2023
Luyam
Stayed 1 night in Nov 2023
Response from Manager on Dec 19, 2023
Hello Luyam, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and if you have any feedback or concerns, please don't hesitate to reach out to us directly. We would love to assist you further.
I was waiting to post this in hopes that I would get my deposit back but since I haven’t received my money back yet, I do have to write this review. This was the most rundown disgusting hotel I’ve ever stayed in. There was a bullet casing on the stairs. When I got there the baseboards and door frames were missing. There was a hole from the air conditioner to outside. The TV was broken. The headboard fell down the wall as we were sleeping, and it felt like the floor was gonna fall out from underneath you. I’m actually going to be looking into getting my money back because it was so disgusting. The towels were dirty there was dust and drink spills on closet shelf because there was no table or counter. We didn’t even have a nightstand. We had a chair and a mini fridge and the light switches didn’t even work . run far away from this place.
Verified traveler
Stayed 1 night in Oct 2023
Response from Manager on Oct 13, 2023
Hello Guest ,Thank you for taking the time to rate our hotel. We hope that you found our accommodations and services to be satisfactory and we are very sorry to learn that we did not exceed your expectations. We hope to see you again someday and to transform your opinion of our hotel and service.
4/10 Poor
Robert
Business traveler
Sep 24, 2023
Disliked: Staff & service
Robert
Stayed 2 nights in Sep 2023
Response from Manager on Sep 26, 2023
Hello Robert,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
6/10 Okay
gary
Sep 24, 2023
gary
Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Hello gary, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
6/10 Okay
Panos
Sep 24, 2023
Panos
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Panos,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
4/10 Poor
Danny
Traveled with family
Sep 19, 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
Sheets and towels stained, musky smell in room ... i don't have allergies, but my nose was running so bad we couldn't stay. The people who ran it seemed like able, but idk how the rooms are rented, really bad
Danny
Stayed 2 nights in Sep 2023
Response from Manager on Sep 21, 2023
Hello Danny ,Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!