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Reviews of Hotel Topaz

3 out of 5
Hotel Topaz
Aniwatte, Kandy

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 30 reviews" "
Rating 8 - Good. 16 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Haris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Clean rooms, good space, comfortable beds & good ambience. Pool is nice too! The property is on the hill so the view is amazing. I would recommend booking it
Stayed 1 night in Mar 2022

8/10 Good

Ajith Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace. Very nice pool but lots of steps down to it so we used it less than we normally would have. Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness
An average hotel with friendly staff
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outside Kandy transport is required to and from Shuttle bus is mainly for staff Hotel is primarily used by travel firms Views are brilliant
Stayed 3 nights in Apr 2019

10/10 Excellent

Rajiv, Vienna, VA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; clean rooms and great staff. Restaurant was also very good
Stayed 1 night in Feb 2019

8/10 Good

VIJAY ANAND

Liked: Cleanliness, staff & service, room comfort
one night stay at Topaz Kandy
The hotel has a good view and the service was good.. but the property is old and the rooms are okay.. ideal for a short stay..
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with a view
A very nice hotel on top of a hill with a stunning view. 10-15 min walk from hustle and bustle of Kandy, which is a bonus. Smooth check in which was important after a long flight and a long taxi ride from the airport to Kandy. Staff very helpful and attentive, a huge comfy clean room with a nice view. Breakfast buffet highly recommended: a very good variety of food (including English and Asian), very good quality, very tasty. We have also tried their buffet and were not disappointed. The hotel has also a nice pool area with a pool bar. This hotel was a pleasant surprise. Advertised on Hotels.com as 3* but I think it is 4* Highly recommended.
Stayed 3 nights in Jan 2019

8/10 Good

Owen

Liked: Cleanliness, staff & service, room comfort
Amazing views of Kandy from Hotel Topaz.
Arrived at the hotel in mid afternoon and received a warm welcome. The hotel is challenging to find but the location views when inside the hotel are so great. We enjoyed the use of the SPA there and being a hotel.com we got 50% of the fees instead of the standard discount which was nice. The only thing which was lacking was the disappointing food in the restaurant and at breakfast. Maybe not as well suited for westerners but that was my only criticism. Also we got a late check out so enjoyed the pool for a little longer.
Stayed 1 night in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to go nack
Loved it. Older hotel but well maintained and great atmosphere as well as service
Stayed 4 nights in May 2018
Response from Manager on Aug 24, 2018
Thank you for the comments you have placed

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location outside Kandy
Nice hotel great pool and service was excellent. Food was great as well.
Stayed 2 nights in Mar 2018

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Scenic location
Buffet was value for money. Service was friendly. Only negative was its location being far from town area for shopping, etc.

4/10 Poor

Keith, leicestershire england

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful views staff unprofessional
Beautiful hotel set high above Kandy about a kilometre out from tbe city. No transport to town other than staff minibus at 7.30 and 3 times shortly after lunch. Nothing back up when asked reception unhelpful "we have no tuk tuk tele' numbers" to go down in the evening. Booked hotel car to take us to the train station when we left with reception they also rang our room to confirm night before but when we came to leave they new nothing about it. Customer relations officier was also poor in dealing with the matter offering us a later taxi to late for the train. Staff did not inspire confidence!

6/10 Okay

alenezi

6/10 Okay

alenezi

6/10 Okay

f.Alenezi

Liked: Cleanliness

6/10 Okay

Me, London

Liked: Cleanliness
Lovely but dated
Great, but the hotel is fresh out of 1975. The rooms are more modern but hotel dated. Food is bad. Overall it's ok. Nice pool.
Response from Michel on Nov 2, 2013
Dear Reviewer, Many thanks for your wonderful summary about your recent holiday, we are very proud that we lived up to your expectations.The room that you got is a newly refurbished room with the latest facilities & amenities, we have ongoing refurbishment program which will renovate the public areas & exterior too.we are unable to response for the food comment as it is not specific.if the food variety or taste would have been negative always our chef's are prepared to serve your own choice.we are looking forward to see you soon in order to indulge you once again.

8/10 Good

Anonymous

Liked: Staff & service
Great Mid Priced hHtel!
Very pleased with this hotel. Great food!

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort
Hotell med fantastisk utsikt over Kandy
Et flott utsiktshotell med en fantastisk utsikt. Ligger litt langt fra sentrum. Hotellet er godt brukt, litt slitent. De har god service og er vennlige. Vi var litt uheldige med aircondition på rommet, men det resulterte i oppgradering til et stort flott rom. Badebassenget var bra. Hotellet er ypperlig for familie og eller flere som reiser sammen. Som par kan det bli litt langt fra sentrum om man ønsker å oppleve noe av kveldslivet i Kandy - men det er mulig met TUK TUK.
Stayed 3 nights in Dec 2019

8/10 Good

Sabrina

Liked: Staff & service, property conditions & facilities, room comfort
性价比还可以
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Un hôtel pour passer 1-2 nuits
L'hôtel se trouve sur les hauteurs, la vue est belle, par contre loin du centre et difficile d'accès sans un moyen de transport. Le déjeuner n'est pas très bon ni appétissant, même si il y le choix.
Stayed 2 nights in Apr 2019

10/10 Excellent

Sara Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hieno hotelli vuoren huipulla. Upeat näköalat suoraan huoneista.
Stayed 1 night in Dec 2018

4/10 Poor

Family, Europe

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice location on hill but very badly soundproofed
Guests should not use even room numbers and at the beginning of corridor. Use rooms on level 3 with 317 onwards. Corridor and room doors are very badly soundproofed. In morning all shuttle cars and minubuses come, you can not open window, airpolution and noise. Hotel is used by asian Tour operators, which start arround 7am. Attention in expedia booking it is mentioned extra bed per stay but hotel want to charge per night for kid. Accommodation for drivers costs extra other hotels offer free.
Stayed 5 nights in Aug 2017

8/10 Good

Sara, Hotel Topaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk udsigt
Hotellet er gammelt, men et dejigt hotel til prisen. Værelserne var store og gode, god mad og god service. Det bedste med hotellet er nok udsigten over byen og fjeldene. Ville overnatte der igen

8/10 Good

Sara, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in kandy
This hotel is totally out of my expected. All the staff there are really friendly. Restaurant serve tasty food with a good view. My friend and I enjoyed our stay there so much. I will choose the same hotel if i go there again.