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Reviews of Drury Plaza Hotel St. Louis at the Arch

3 out of 5
Drury Plaza Hotel St. Louis at the Arch
2 South 4th Street, St. Louis, MO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1774 out of 2172 reviews" "
Rating 8 - Good. 284 out of 2172 reviews" "
Rating 6 - Okay. 62 out of 2172 reviews" "
Rating 4 - Poor. 27 out of 2172 reviews" "
Rating 2 - Terrible. 25 out of 2172 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
fine
Stayed 2 nights in Apr 2024

6/10 Okay

Joseph

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff and def enjoyed comp meals and drinks. Room smelled like smoke and facility was old and needs updated. Parking seemed high compared to other mid level stays.
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility Would definitely stay again
Stayed 1 night in Apr 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2024

4/10 Poor

Walter

Traveled with partner
Liked: Amenities
It took forever to check in our room wasnt teady until way after 3. It was frustrating because I needed to lay down my back was killing me.
Stayed 1 night in Apr 2024

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, great kickback service.
Stayed 2 nights in Apr 2024

4/10 Poor

Bob

Traveled with family
Disliked: Staff & service
Area in general.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Connie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably was in excellent condition and located in walking distance of planned activities
Stayed 1 night in Apr 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close walk to the Arch.
Stayed 1 night in Apr 2024

10/10 Excellent

Havard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service with friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Montine

Stayed 1 night in Apr 2024

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. It's very convenient to go Gateway Arch. Will stay again if I come to St Louis again
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect!
Stayed 1 night in Apr 2024

10/10 Excellent

Ricky

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for us since we were going to the game!!
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Zach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Olivia, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location. The staff were very sweet and the room was clean. Breakfast was super convenient and tasty. The deck of the swimming area is wonderful at night, such a nice area to decompress. My children loved the pool, my one and only complaint was that the pool area smelled so strongly of chlorine that my nose and eyes burned within seconds of walking in.... my children didnt seem to mind though. We had a wonderful stay and will be back!
Stayed 2 nights in Apr 2024

8/10 Good

Kelly, Wyoming

Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to check in. I didn’t know where to park so I could check in
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staycation option!
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Stephanie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The pool and balcony are beautiful features to this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard, St Cloud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sterling

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shunda

Liked: Amenities
Clean and amazing staff
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good and drinks.
Stayed 2 nights in Apr 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! We will be back!
Stayed 1 night in Apr 2024

10/10 Excellent

greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning breakfast here at this hotel is the best. Biscuits and gravy with sausage patties and scrambled eggs. Fresh every morning. They also have a good buffet each evening. Easy to walk to see the Arch and watch the baseball games. Carmines Steak House is a must dinner!
Stayed 3 nights in Apr 2024

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No safe in room
Stayed 1 night in Apr 2024

10/10 Excellent

Carole, Omaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a Drury. Pleasantly surprised. Spacious and quiet rooms. Great breakfast and happy hours.
Stayed 1 night in Apr 2024

10/10 Excellent

Carole, Omaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and very quiet. Great breakfast and free happy hours
Stayed 2 nights in Apr 2024

10/10 Excellent

Larissa

Stayed 2 nights in Mar 2024

10/10 Excellent

james, seattle

Liked: Staff & service, property conditions & facilities
A friendly plac
Stayed 1 night in Apr 2024

10/10 Excellent

Alan, Bloomington

The lobby was beautiful and the rooms were luxurious!
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice amenities! Will come back for sure.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the arch, and got breakfast and dinner
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great partial view of the arch and river from the 10th floor. My kids enjoyed the indoor pool. Cardinals ballpark and many other things to do easily within walking distance.
Stayed 1 night in Mar 2024

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the evening appetizer, breakfast was a good variety.
Stayed 1 night in Mar 2024

10/10 Excellent

Tressa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drury Plaza Hotel blew me away (we must not get out much)! Very clean hotel, all of the staff we passed was amazing and we felt extremely safe especially being in a not so nice location (lots of security measures were in place). The evening meal and breakfast were delicious and absolutely worth the price for the hotel. That saved an added cost of eating out for dinner and breakfast, which we didn’t mind.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for both business and family. It was a safe location, and a quick walk to the Gateway Arch! It was also easy to walk to other attractions in the city. It was very clean, accommodating, and the staff were exceptional! We will definitely stay here again!
Stayed 2 nights in Apr 2024

2/10 Terrible

Parisa

Traveled with family
Disliked: Cleanliness
It was a very small room and not satisfied
Stayed 2 nights in Apr 2024

10/10 Excellent

Meridith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could could walk to Busch stadium and the Arch. There wasnt much to eat near us, but the hotel offered a great breakfast and evening "snacks" which served as a meal for us.
Stayed 2 nights in Apr 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a great place to stay. The location is fantastic and the amenities as whole are great, especially if you’re traveling with kids. The included breakfast and evening happy hour weren’t as good as I’d hoped—but that’s coming from an adult’s perspective. My preteen loved the food and had virtually no complaints. I’m a (very loosey-goosey) vegetarian and found it a little difficult to put together a healthy meal for myself. I didn’t partake of the bar options, but the line was very long each evening. But the more important part—the room—was great. We had an awesome view of the arch, and the beds were comfortable. The bathroom was quite small and didn’t have a vent fan, so we kept showers as short as possible. Everything was clean and quiet. I’d definitely recommend this hotel—with a caveat about the food.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our trip to the Cardinals game, easy walking distance to Busch Stadium.
Stayed 1 night in Apr 2024

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn't like the fact that the pool room was so packed you couldn't even walk through it. Loved the staff very nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Zachary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very smooth, from check in to check out. The even drinks and snacks were great, breakfast was also great. Only slight knock, elevator wait when trying to check out, it took 20min of actual wait time to get on the elevator. Had 3, 1 maybe 2 were working.
Stayed 1 night in Apr 2024