Sorry that your stay wasn't up to our standards. Incidental deposit policy is listed under policies on the Expedia website.

Hi Ronald! We're glad to hear that our location was convenient for your visit to your son's home. Providing easy access for our guests is important to us, and we're pleased that you found it simple to get in and out of our property. If there's anything else we can do to make your stay even more enjoyable or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

Hi Gabrielle! We're delighted to hear that you enjoyed your stay and that you plan to visit us again in the future! We look forward to welcoming you back and providing you with another great experience. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we can't wait to see you again soon!

Dear Lakenya, Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered with the cleanliness of your room and the condition of our amenities. It is our standard to provide thoroughly cleaned rooms and well-maintained facilities, and it is clear we fell short in your case. We have addressed your feedback with our housekeeping team to ensure a more rigorous cleaning process and are also checking on the maintenance of our vending and juice machines.We are glad to hear that you found the breakfast to be satisfactory despite the issue with the juice machine. We appreciate your understanding and hope to have the opportunity to better serve you in the future, ensuring a stay that meets both your expectations and our high standards.Sincerely,

Dear Brian, Thank you for sharing your feedback. We regret to hear that your experience did not entirely meet your expectations based on the images viewed online. We strive to accurately represent our facilities and accommodations and are concerned to learn about this discrepancy. We appreciate your input as it helps us improve our presentation and ensure that all guests have a clear understanding of what to expect when they choose to stay with us. Your comments are invaluable, and we will certainly review our online visuals to ensure they accurately reflect our offerings.Sincerely,

Dear Melia, Thank you for sharing your feedback. We're glad to hear that you enjoyed the availability of our pool, though we understand your concerns about its size. We apologize for the disturbances caused by noise in the early mornings and are looking into measures to ensure a quieter environment for all guests. Regarding your interaction with our housekeeping staff, we appreciate your patience and will work on enhancing our communication training to better serve our guests' needs. We aim to address these issues promptly and ensure a more comfortable future stay.Sincerely,

Hello Kimberly, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

Hello Sabrina, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

Dear Jessica, Clean and safe. spacious rooms, curious staff, and exactly as pictured on website. Great for a few extra rooms with family in town for those local to the Arnold area.Sincerely,

Hello Jeremy, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

Dear Jacqueline, We sincerely appreciate your 4-star rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.

Hello Von, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Tim, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello J, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Jarred, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

Hello Shannon, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Jonathan, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Bryan, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello James, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Mark, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

Hello Antonia, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Logan, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Sarah, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

Hello Anna, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Valued Customer, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello John, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

Hello Greg, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Valued Customer, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Teresa, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Valued Customer, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Amy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Tara, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Julie, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

Hello Christina, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Hello Michael, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Tiffany, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Hello Johanna, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Darlene, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello Suresh, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Melissa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Jamie, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello John, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

Hello Patrick, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

Hello Stephen, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello Anne, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello John, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Robert, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Rebecca, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Chrissy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.