Ratings based on 322 Verified Reviews

3.8 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Columbia MO

Best Continential breakfast EVER!

Posted Jul 13, 2017
Pros: The fruit infused ice water (lemon in one and pineapple in the other) were FABULOUS! And the breakfast was Amazing!!
Cons: The night staff was not organized. I don't care if you are sold out-I reserved a room. Once you had confirmed I was enroute, that should have been it
Location: I was in town for a meeting, but the factory outlet malls are pretty awesome.
My husband and I were driving to the hotel, I received a call from the desk clerk, saying that she could not get my card to authorize. I told her that I was driving and I would pull over as soon as possible to check my bank info. I made the reservation online & chose the option to pay at the hotel, there was no reason to authorize my card. I tried to call the # that the clerk had called from and got a busy signal, so I attempted to get the direct # to the hotel off the internet. The only #'s available are for the reservation hotline and they did not have access to the direct # to the hotel. Keep in mind that I am driving and my husband is getting more and more frustrated. FINALLY found the direct # to the hotel and asked for the desk clerk, only to be told that she was out running errands and would be back in about a half an hour. I explained to the young girl my earlier conversation and told her they had the wrong card # and that is why it wouldn't authorize. She asked how far we were from the hotel and I told her 35 miles (we had at this point been dealing with the for a half an hour) and she told us that it would be easier for her (!!!) to just ake care of it when we got there. Are you kidding me? When we arrived we checked in-but when got to our room and the AC didn't work-so BACK to the desk and then to another room. But neither the key worked. BACK to the desk. We left to eat at the time we should have been in bed! I was in town for an early meeting.
4 out of 5
Recommended
for Everyone
by A verified traveler from KC

Great location

Posted Jul 10, 2017
Do not stay in room 314!!!! It is literally across from the ice machine. This seems to be where people congregate day and night. The walls are thin and we could hear conversation from the room next door. On a better note, the breakfast was probably the best from a hotel I have ever had. Room was clean and staff was attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
The breakfast was yummy and offered a nice variety of options. The hotel was nice and clean, and the suites are worth the little extra in pricr
3 out of 5
by A verified traveler from S

So so

Posted Jul 5, 2017
The hotel looked cleaned but didn't smell clean. The hallway had a strange smell, the pool was very cloudy and small. The towels at the pool were clean, but dingy looking. Breakfast was good. Staff was friendly. The outside landscaping looked a little overgrown.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel outside St Louis

Posted Jun 5, 2017
Pros: Quiet, comfortable, right off the interstate
Cons: nothing
Location: we were finishing up a stay in St. Louis, getting ready to head back to Kansas City the next day, and check out the MO wine trail along the way.
The GPS didn't like finding the hotel, but when we finally arrived, everything was great. we just needed a stay for the night and breakfast the next morning. everything was perfect, from the cleanliness, comfort and breakfast. Excellent job!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 4, 2017
We had a very pleasant stay some of the staff wasn't very friendly
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
Hotel was a little musty smelling and kind of out of the way area. Great breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near good food and shopping

Posted May 19, 2017
Overall , a good stay. Just wish other people wouldn't let their doors slam.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to highways, shopping.

Posted May 18, 2017
Staff was excellent. Breakfast was on time and very nice. Highway access was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Excellent

Posted May 7, 2017
The hotel was perfect for our purpose with easy access to the interstate. Our room was clean and comfortable. The complimentary breakfast was excellent, with many hot selections as well as options for a gluten-free diet.