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Embassy Suites by Hilton St. Louis St. Charles

3.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in St. Charles

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
Indoor pool
Exterior
1 bedroom, premium bedding, in-room safe, desk
Coffee shop

Reviews

8.8

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Laundry
    LaundryLaundry
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

nice
Joyce
Jul 24, 2024
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About the neighborhood

Map
2 Convention Center Plz, St. Charles, MO, 63303

What's nearby

  • St Charles Convention Center - 1 min walk
  • Historic Main Street - 3 min drive
  • Ameristar Casino St. Charles - 3 min drive
  • Lindenwood University - 3 min drive
  • Family Arena - 4 min drive

Getting around

  • Kirkwood Station - 23 min drive
  • St. Louis Lambert Intl. Airport (STL) - 11 min drive

Restaurants

  • ‪Gingham's Homestyle Restaurant - ‬2 min drive
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Cracker Barrel - ‬3 min walk
  • ‪McDonald's - ‬17 min walk

About this property

Embassy Suites by Hilton St. Louis St. Charles

Hotel connected to the convention center
Close to Ameristar Casino St. Charles, Embassy Suites by Hilton St. Louis St. Charles provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Limo/town car service, a free area shuttle, and express check-out
  • Express check-in, a banquet hall, and a ballroom
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 296 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Frequently asked questions

Does Embassy Suites by Hilton St. Louis St. Charles have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Embassy Suites by Hilton St. Louis St. Charles?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton St. Louis St. Charles on Aug 4, 2024 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton St. Louis St. Charles pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton St. Louis St. Charles?

Self parking is free at this property.

What time is check-in at Embassy Suites by Hilton St. Louis St. Charles?

Check-in begins at 3 PM.

What time is check-out at Embassy Suites by Hilton St. Louis St. Charles?

Check-out is at 11 AM.

Where is Embassy Suites by Hilton St. Louis St. Charles located?

Situated in St. Charles, this hotel is within 1 mi (2 km) of St Charles Convention Center and Ameristar Casino St. Charles. Missouri River and Historic Main Street are also within 2 mi (3 km).

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 769 out of 1176 reviews" "
Rating 8 - Good. 225 out of 1176 reviews" "
Rating 6 - Okay. 87 out of 1176 reviews" "
Rating 4 - Poor. 53 out of 1176 reviews" "
Rating 2 - Terrible. 42 out of 1176 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Traveled with partner
Liked: Staff & service, property conditions & facilities
nice
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed by the staff during breakfast with how hardworking and polite they were. The breakfasts were fabulous!
Stayed 3 nights in Jul 2024

8/10 Good

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2 bedroom, corner room which was very nice--loved the room. Our only issue was with breakfast. The breakfast buffet was cold with limited options and the omlette station took 30 minutes for my wife to get through. I also utilized the weightroom which was very nice for a hotel--it had dumbells up to 75 lbs which is rare for a hotel. Overall, very nice stay. Just need to improve the breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Jul 2024

8/10 Good

Patrick

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
This hotel was nice but it had a weird smell. It was also old and needed updating. Very nice staff and the pool was nice too.
Stayed 4 nights in Jul 2024

10/10 Excellent

Erin, Winterville

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we felt very safe and the Embassy was convenient to our event.
Stayed 1 night in Jul 2024

2/10 Terrible

Kedric

Traveled with family
Modifications made to the reservation werent updated once I got to the hotel. Had to call Expedia three different times on two separate occasions. Was delayed an hour getting into my room
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Cemal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. Staff was nice. Hotel was clean and in good shape. Pool was not available at scheduled times and a bit crowded. Hot tub didnt always work. There was alot of unsupervised children as well. The breakfast lines were a little long
Stayed 2 nights in Jul 2024

8/10 Good

Kimberly, Nixa

Liked: Cleanliness, staff & service, property conditions & facilities
Love Embassy Suites. Always know staying at Embassy will be a win.
Stayed 1 night in May 2024

10/10 Excellent

shannda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here would stay again good experience. Love design in lobby/dining room and water features/music, comfy chairs felt very relaxing also near elevators. Breakfast/hotel receptions very nice many food/drink options. Almost all employees seemed friendly greeting or offering to help you and attentive to their jobs. The gift/snack shop was great. Our room was very nice, relaxing enjoyed the nice towels, lighted mirror in bathroom, welcoming name on tv screens, slept well enjoyed cloud watching thru window. Plentiful pool towels,nice pool rinse off shower, parking, pamphlets on attractions in area. Three elevators was nice. Only concerns at check in, in spite of there being four people at the front stations only one seemed to be helping customers but Bri was very nice as well as the young lady who helped me at checkout. I was a little nervous about the adjoining room option and windows at front of our hotel room but used lock features and kept curtains closed until we left. Noticed door entering bedroom had surprising wood damage around door handle.Hotel pool like others warn no pool monitoring. It can get very crowded quickly being such a busy hotel. During our one pool visit not all children seemed to have an adult with them. Many young ones doing repeated wild front/ back flips. One child pushing others in to the pool. A few more seating options in pool area would be nice. Overall a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodric J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay…rooms, staff, amenities, location, value…hopefully will return again next year.
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey, Poplar Bluff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Jul 2024

10/10 Excellent

JEREMY

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area close to everything
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 1 night in Jul 2024

10/10 Excellent

JACQUIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to the convention center it is great for your event. Breakfast buffets each day that were more than your average hotel. Freshly made omlets, pancakes and biscuits n gravy. Each person also receives 2 free drinks each night for happy hour.
Stayed 6 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,parking great food was good& checkin was great.
Stayed 1 night in Jun 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Lamekia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite. I do love how I got a text asking about the suite. It was just lovely!
Stayed 3 nights in Jun 2024

10/10 Excellent

Lamar Hunt,

Liked: Cleanliness, staff & service, property conditions & facilities
Staff provided great and helpful service.
Stayed 3 nights in Jun 2024

6/10 Okay

Derek

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms need to be updated old bathroom old chairs everything was just old paid way to much money for a king suite
Stayed 1 night in Jun 2024

2/10 Terrible

Roberta

Traveled with family and small children
Booked the hotel through Expedia, upon check in was tuned away due to hotel being at capacity .
Stayed 1 night in Jun 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5