Front staff cheerful and friendly. Dining staff were horrible- kept talking about this not being their normal shift. Gave our meal to another table, then tried to give us that tables meal. Waited over an hour then to receive correct food and as a diabetic this was unacceptable. No sorry was given and the vegetables/potatoes were cold, and the chicken was tough and luke warm. The food was eaten as my diabetes required that I eat and certainly did not want to wait again as it was unclear the wait time for correct temperature food. This food debacle tainted my whole experience at this hotel. Would not use dining facilities again, but might stay if didn't arrive when needed to eat.
