Poor service - long wait to check in , tjhen further wait to get cooking utensils etc
But only because one hotel staff was available for multiple duties. Poor girl!
Comment from Hotel Management
Mar 30, 2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry for the delay you experienced at check-in. In response to your feedback, I am reviewing our staffing levels to ensure that your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.